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Our client, based in Glasgow City Centre, are currently seeking Temporary Administrators to join them for an 8-week period to support them during their busy summer period.
Job Responsibility:
Efficiently handle incoming inquiries via a centralised mailbox, ensuring prompt and accurate responses
Maintaining accuracy and compliance with company guidelines
Liaise with clients regarding lead times, updates, and order status
Handle inbound calls from customers, addressing queries, tracking orders, and managing parts/returns
Communicate with suppliers to ensure orders are processed within agreed timescales, fostering effective communication throughout
Requirements:
A confident and professional telephone manner with excellent communication skills
A customer-focused attitude, always aiming to provide the highest level of service
A genuine drive and ambition to achieve exceptional results for clients
Excellent MS Office skills, particularly proficiency in Excel
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