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Temporary Medical Secretary

https://www.office-angels.com Logo

Office Angels

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Location:
United Kingdom, London

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Category:
Health and Beauty

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Contract Type:
Not provided

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Salary:

17.00 - 20.00 GBP / Hour

Job Description:

Our client, a reputable healthcare organisation, is seeking a dedicated Temporary Medical Secretary to join their team. This is an exciting opportunity for someone who is detail-oriented and passionate about providing high-quality service in a medical setting.

Job Responsibility:

  • Efficiently book patients for the London-based site and other private practise locations
  • Respond promptly to all correspondence via email, post, and telephone calls
  • Type and format medical letters, ensuring accuracy and professionalism
  • Conduct regular audits to ensure optimal service delivery
  • Complete referrals and diagnostic requests with precision
  • Liaise with consultants and clinicians to foster a positive service culture and enhance clinician satisfaction
  • Develop strong communication with patients to promote a welcoming environment and high levels of patient satisfaction
  • Conduct ad hoc audits on patient satisfaction measures
  • Manage clinic diaries, ensuring appointments run smoothly and on time
  • Create invoices and collect payments on the day of appointments
  • Liaise with insurance companies and follow up on outstanding accounts
  • Participate in a rota system to cover extended clinic hours, from 8 am to 9 pm Monday to Friday, as well as Saturdays
  • Oversee credit control for self-pay patients
  • Attend weekly team meetings to discuss ongoing projects and improvements
  • Order supplies and maintain appropriate stock levels
  • Perform health and safety and fire risk checks as directed by compliance
  • Ensure that facilities are clean, tidy, and ready for patient reception
  • Maintain a tidy reception desk and area, adhering to a 'clear desk' policy
  • Greet patients and caregivers, providing a welcoming atmosphere and a positive first impression
  • Ensure the smooth operation of the reception area and consulting rooms
  • Confidently manage busy patient areas and ensure a professional atmosphere
  • Discuss services and products with patients and consultants as needed

Requirements:

  • Previous experience as a medical secretary or in a similar administrative role within healthcare is preferred
  • Strong organisational skills and the ability to manage multiple tasks efficiently
  • Excellent communication skills, both written and verbal
  • Proficiency in Microsoft Office Suite and familiarity with medical terminology
  • A commitment to providing exceptional patient care

Additional Information:

Job Posted:
May 22, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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