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Tele Account Development Manager

americanexpress.com Logo

Amex

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Location:
United States , Phoenix

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Category:
Sales

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Contract Type:
Not provided

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Salary:

69750.00 - 128000.00 USD / Year
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Job Description:

The Tele Account Development Manager is a telephone-based position responsible for the development and management of high potential and high spending clients. This position is responsible for the overall management (expansion and retention) of a defined portfolio of high-value existing customers.

Job Responsibility:

  • Effectively manage a dedicated portfolio of high-value existing Business and Corporate customers
  • Proactively reach out to customers to uncover opportunities
  • Use consultative skills to maintain and develop the existing customer relationship and substantially grow charge volume
  • Maintain a high level of knowledge about American Express products, processes, key internal partners and tools
  • Partner closely with Field Dedicated Portfolio Account Development team
  • Partner with specialized sales team for product cross-sell
  • Ensure all aspects of the American Express Code of Conduct, and our Sales Practices policies, standard, and procedures, are adhered to

Requirements:

  • Bachelors degree strongly preferred
  • Excellent sales experience, 3 – 5 years minimum
  • Experience partnering with clients across various markets / industries
  • Experience in a highly-regulated industry
  • Strong customer relationship building skills
  • Consultative selling skills
  • Closing skills
  • Influence & persuasion skills
  • Demonstrating value skills
  • Results focus
  • Market, industry, & product knowledge
  • High learning agility
  • Intellectually curious
  • Collaborative and growth mindset
  • Personal accountability
  • Compliance focused
What we offer:
  • Bonus incentives
  • 6% Company Match on retirement savings plan
  • Free financial coaching and financial well-being support
  • Comprehensive medical, dental, vision, life insurance, and disability benefits
  • Flexible working model with hybrid, onsite or virtual arrangements
  • 20+ weeks paid parental leave for all parents
  • Free access to global on-site wellness centers
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

Additional Information:

Job Posted:
January 18, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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