Technology Senior Business Analyst, Citi

Citi

Location:
Canada, Mississauga

Category:
IT - Software Development

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

The Technology Senior Business Analyst is an intermediate-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.

Job Responsibility:

Formulate and define systems scope and objectives for complex projects and foster communication between business leaders and IT
Consult with users and clients to solve complex system issues/problems through in-depth evaluation of business processes, systems and industry standards and recommends solutions
Support system change processes from requirements through implementation and provide input based on analysis of information
Consult with business clients to determine system functional specifications and provides user and operational support
Identify and communicate risks and impacts, considering business implications of the application of technology to the current business environment
Act as advisor or coach to new or lower level analysts and work as a team to achieve business objectives, performing other duties and functions as assigned
Has the ability to operate with a limited level of direct supervision
Can exercise independence of judgement and autonomy
Acts as SME to senior stakeholders and/or other team members
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Requirements:

5-8 years of relevant experience
Knowledge and understanding of Capital Market, Risk Management and regulatory impact including but not restricted - LCR, FR 2052a, RLAP, etc.
Proficiency in creating, clarifying, and updating Business requirement, Functional specification documents
Excellent liaison, communication (verbal and written), conflict resolution, change management, document and report writing skills
Provides expertise in area and a strong level of understanding of the principles of IT project management and delivery
Strong Understanding of the SDLC, familiarity with Agile, Scrum and Waterfall methodology
Strong understanding of liquidity risk management and reporting, enabling the individual to understand complex and interconnected business requirements so to play a role in the ongoing management & coordination of execution plans
Demonstrable and comprehensive experience in stakeholder management involving stakeholders at all levels of the organization
Manage and collaborate with users to review User Acceptance Testing outcome and successfully obtain sign off
Experience working in ETL Projects, with multiple upstream and downstream systems defining the mapping requirement for implementation
Aptitude to understand technology architecture and work with various partners for configuring strategically aligned solutions
Advanced skills in MS Office (Excel, Word, Visio, PowerPoint) with extensive experience using excel to manipulate and analyze large datasets
Proficiency in data analysis techniques and tools, such as SQL, Tableau and Python
Known-how of SQL is must to understand data mapping across source and target systems
Understanding of data governance, reference data, and data capabilities needed for a robust data program in support of business objectives
Working knowledge of Atlassian tools like JIRA, Confluence, and wiki
Flexibility to handle multiple tasks, changing priorities and monitor tight deadlines or unexpected requirement change
Stays abreast of current industry trends and new technology through professional associations, trade journals, networking, and associated training and seminars

Nice to have:

Python
Big Data, Hadoop

What we offer:

Global benefits supporting well-being, growth, and work-life balance
Equal opportunity employer ensuring consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status

Additional Information:

Job Posted:
August 29, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Technology Senior Business Analyst