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Technology Product Manager is responsible for supporting team in achieving its operational goals by running technology team projects, facilitating audits, and ensuring effective collaboration across departments. This role requires strong organizational skills, advanced SQL and Yardi knowledge, an understanding of fund accounting principles, strong troubleshooting and decision-making skills, and effective team management abilities.
Job Responsibility:
Proactively runs projects or initiates independently and drives Team-relevant system and process changes and enhancements
Provides his/her superior with constructive and meaningful solutions beyond their immediate area of responsibility and keeps on the oversight of all assigned tasks
Act as a hands-on manager by actively participating in function implementations, utilizing SQL and Yardi knowledge to ensure successful execution
Develop and support the team by providing a framework for adherence to procedures and policies, ensuring that Senior Officers and Officers receive adequate training and constructive support
Demonstrate strong leadership skills by supervising a small team, conducting regular 1:1s to engage with team members, and fostering a positive work environment
Build and maintain internal and external relationships while enhancing team knowledge and capabilities
Effectively interact with internal and external teams to advise and cooperate on new implementations and automations of existing processes
Serves as the escalation point for internal and external parties on unresolved servicing issues and concerns
Represents the team in platform-wide initiatives (e.g. handover, onboarding), provides solution-oriented guidance to stakeholders, and proactively voices potential concerns
Requirements:
Bachelor’s degree in accounting or similar field
Highly capable of working both independently and collaboratively within a dynamic team environment
Outstanding analytical and problem-solving skills
3-5+ years of Yardi experience with understanding of different modules
Advanced SQL knowledge
Business oriented and outcome driven mindset
Excellent time and project management skills
Strong focus on team development and growth
What we offer:
Support for professional accreditations
Flexible arrangements, generous holidays, plus an additional day off for your birthday
Continuous mentoring along your career progression
Active sports, events and social committees across our offices
24/7 support available from our Employee Assistance Program
The opportunity to invest in our growth and success through our Employee Share Plan
Plus additional local benefits depending on your location
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