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The Technology Product Management Senior Manager accomplishes results through their domain expertise and ability to work cross functionally to drive results. This role is key for compliance with the regulatory obligations placed on UK technology, managing across all of Technology in London and meeting regulatory objectives and requirements on a wide range of topics (including Operational Resilience, Third Parties, Model Risk, UK specific regulations). Coverage of the areas of responsibility for this role (which will be operational resilience, local in country incident escalation and reporting, third party and interaffliates) is vital as they are areas of intense regulatory scrutiny.
Job Responsibility:
Owns one to two-year strategic plan and platform roadmap for key areas of regulator requirements
Leads research with the business to gain end-to-end real-world understanding of business needs
Contributes to organizational planning
Significant Exec level engagement at MD level and with senior country management
Exhibits expertise across multiple domains and builds tight connections to resources to drive efficiencies
Has advanced knowledge of Office tools and ability to communicate metrics and progress reports regularly to Sr. stakeholders
Works across peer and stakeholder organizations to implement improvements
Sets the direction for the areas of responsibility in UK Technology
Prepares approach documentation, ensuring requirements and process are clear and easily consumable by other teams
Creates and track performance indicators for their areas of responsibilities
Monitors success metrics and makes proposals for continuous performance improvements
For any issues, assesses the alternatives to resolve (recommends a path to green) and builds a plan for resolution
Owns and delivers reviews, gathers feedback, drives the associated actions, and incorporates feedback into future launch plans
Shares learnings and best practices with other Citi teams
Leverages data analysis skills to research difficult or ambiguous problems, leading cross-disciplinary work where necessary and communicating recommendations to senior leadership
Represents Citi with key stakeholders for escalations and during incident work
Drives adoption of existing platform products into multiple marketplaces (in some cases simultaneously) with minimal engagement from leadership
Identifies short- and medium-term risks, proposing solutions to address them
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards
Requirements:
Relevant experience in a technology, risk, resilience and/or strategic planning role
Significant experience building complex business and/or transactional models
Demonstrated experience as a strong leader who can prioritize well, communicate clearly and compellingly, effectively influencing across cross functional teams
University degree preferred
What we offer:
27 days annual leave (plus bank holidays)
A discretional annual performance related bonus
Private Medical Care & Life Insurance
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to an array of learning and development resources
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