Technology Product Management Senior Analyst, Citi

Citi

Location:
Costa Rica, Heredia

Category:
IT - Software Development

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

The Technology Product Management Senior Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business.

Job Responsibility:

Owns the working backwards documents for feature releases i.e. Product release doc, Press Release, FAQs
Makes use of research, user studies, metrics and competitive analysis to understand the customer and business needs for a platform product
Compares features for competitive review to inform prioritization within a product release
Identifies innovations or performs “test and learn” experiments to create features that add more business and customer value for a platform product
Participates with the business in customer research to inform priorities for platform product backlog
Contributes near-term input (quarterly) for the platform product portfolio and roadmap
Facilitates trade-off decisions on platform product features
Exhibits expertise within platform feature area and coordinates with interdependent teams
Has good awareness of platform feature health and delivers regular progress reports to stakeholders
Identifies and communicates opportunities for improvement with peers and stakeholders
Helps define business, customer and platform use cases and requirements
Ensures features meet backlog entrance criteria
Creates user stories and system interaction diagrams for platform feature solution
Hosts user story grooming sessions
Informs the design of the user experience i.e. wireframes and mock-ups
Ensures appropriate backlog depth for continuous development
Determines release targets for the platform and prioritizes assigned features according to business and platform value, adjusting throughout implementation as needed
Continuously monitors feature development through maintaining bug catalogs at the feature level
Reviews product demo with the development team and stakeholders against acceptance criteria for the feature set
Prepares launches and monitors platform performance, adoption, and operational health for feature sets
Identifies GTM plan with stakeholders for the feature set
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Requirements:

5-8 years in a product development/product management enviroment
Strong analytical and quantitative skills
Data driven and results-oriented
Experience in affecting large culture change
Experience leading infrastructure programs
Skilled at working with third party service providers
Excellent written and oral communication skills
Advanced English level
Advanced experience in SQL
Advanced experience in UAT Testing
Bachelor's/University degree finished

Additional Information:

Job Posted:
October 02, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Technology Product Management Senior Analyst