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The Infrastructure Senior Group Manager is a senior management-level position responsible for managing and guiding a team that ensures efficient and effective Citi infrastructure in coordination with the Technology Team. The overall objective of this role is to use infrastructure technology knowledge and identified policies to process data, resolve issues and execute administrative tasks.
Job Responsibility:
Lead, evaluate, provide resources and drive a team towards realistic goals
manage sizeable resources, budget, policy formulation and strategic decisions
apply in-depth/comprehensive knowledge of subject domain/area to assume responsibility for large, complex systems/services/initiatives
apply a broad and comprehensive knowledge-base in multiple functional areas as well as underlying business strategy
ensure essential processes and procedures are in place and contribute to defining and re-engineering improvements
influence and negotiate with senior leaders across functions, communicating with external parties as needed
appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards
Requirements:
15+ years experience, including 8-10+ years of managerial experience
experience in a technology infrastructure role with extensive experience in infrastructure technologies and/or functions, business, as well as functional and project management
experience in financial services or large complex and/or global environment preferred
consistently demonstrate clear and concise written and verbal communication with ability to communicate technical concepts to a non-technical audience
proven ability to develop projects required for design of metrics, analytical tools, benchmarking activities and identification of best practices
proven analytical, diagnostic and multitasking skills with focus on execution and attention to detail
demonstrated ability to both work independently and partner with virtual teams in a high-pressure matrix environment
demonstrated ability to take ownership of various parts of a project/initiative with tight deadlines or unexpected changes in expectation/requirements
bachelor's degree/university degree or equivalent experience
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