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Technical Writer - E-Learning

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Aquent

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Location:
United States , San Bruno ▼

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Category:
IT - Software Development

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Contract Type:
Employment contract

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Salary:

55.00 - 58.00 USD / Hour
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Job Description:

Our retail client’s Seller Education team is seeking a skilled Instructional Copywriter to join their dynamic, startup culture with the backing of a Fortune #1 company. In this role, you will not only edit and produce written scripts & assets for our Seller Academy video series but will also be responsible for designing and developing comprehensive learning materials, conducting needs analysis, and maintaining our learning management system. Your role will be crucial in ensuring our content is accurate, engaging, and informative.

Job Responsibility:

  • Edit and produce written scripts & assets for Seller Academy video series
  • Design and develop comprehensive learning materials
  • Conduct needs analysis
  • Maintain our learning management system
  • Ensure content is accurate, engaging, and informative

Requirements:

  • 4+ years of experience in a Learning Design, eLearning, or educational content writing role
  • 4+ years of general copywriting experience
  • Experience in tech, eCommerce, or SaaS industries
  • A robust portfolio showcasing educational writing for external audiences or course design
  • Expert-level skills in Microsoft Office tools (Word, PowerPoint, Excel)
  • Experience working with project management software (Asana)
  • A robust portfolio showcasing educational writing for external audiences or course design, which should include: Examples of various project types: eLearning modules, video scripts, written training materials, job aids, or storyboards
  • Demonstration of the design process: Briefly explain the problem you were solving, the target audience, the instructional design model used, and the tools leveraged for development (e.g., Articulate Storyline, Vyond, etc.)
  • Writing samples that clearly demonstrate the ability to translate complex topics into clear, succinct, and engaging content for external/adult learners

Nice to have:

  • Experience writing help documentation, video scripts, and designing learning materials
  • Knowledge and hands-on experience with learning management systems
  • Exceptional grammar, writing, and editing skills
  • Excellent communication skills – both verbal and written
  • Ability to write clearly and succinctly for multiple audiences using formal and informal tones
  • Experience working collaboratively with project stakeholders and designers
  • Self-starter with a passion for processes and technical tools
  • Experience with CMS (Contentstack, Salesforce) is preferred
  • Familiarity with the agile instructional design processes
  • Experience creating videos and presentations with Vyond or other AI-driven video production platforms
  • Experience in curating, developing, and managing online courses
What we offer:
  • Benefits and 401k matching
  • Subsidized health, vision, and dental plans
  • Paid sick leave
  • Retirement plans with a match

Additional Information:

Job Posted:
January 04, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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