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Join our team as a Technical Writer in the CAD software domain and help millions of professionals worldwide by making complex applications easy to understand and use. You will combine your technical knowledge with strong communication skills to create clear, precise documentation and user support materials. This role offers the opportunity to work in an international, collaborative environment while contributing to innovative CAD solutions.
Job Responsibility:
Create and maintain help systems, manuals, and online documentation for CAD applications across multiple platforms (Windows, macOS, Android, iOS)
Write clear, concise, and user-friendly instructions that help customers easily understand and use CAD functionalities
Collaborate with developers, product managers, QA, and UI/UX teams to gather information and present new features accurately
Ensure consistency, accuracy, and quality of all technical content, following documentation standards and style guidelines
Adapt content for different audiences (from beginners to advanced CAD users)
Continuously improve documentation based on user feedback and testing results
Support international teams by providing documentation aligned with localization requirements (English, German, etc.)
Contribute to knowledge base articles, tutorials, and FAQs to improve customer support efficiency
Requirements:
Bachelor’s degree in Computer Science, Engineering, Technical Communication, or related field
Previous experience as a Technical Writer, ideally with CAD software or technical applications
Knowledge of CAD programs such as AutoCAD, DraftSight, or similar is a strong plus
Experience with help authoring tools (e.g., RoboHelp or similar)
Basic knowledge of HTML, XML, and MS Office
Strong communication skills with the ability to write clear, user-oriented documentation
Fluent in English (German or other languages are an advantage)
Team player with attention to detail and the ability to manage multiple tasks