Technical Support Specialist, Robert Half

Technical Support Specialist

Robert Half

Location:
United States, Ramsey

Category:
IT - Administration

Contract Type:
Contract work

Salary:

Not provided

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Job Description:

In this role, you'll troubleshoot technical issues, maintain office hardware/software, assist production teams with equipment issues, and ensure efficient IT operations across the organization. This will be onsite in Ramsey, MN

Job Responsibility:

Support employees with Microsoft Office products, video conferencing tools, and office hardware
Install, configure, and maintain IT equipment such as computers, phones, and printers
Troubleshoot and resolve technical issues on the production floor
Manage user accounts and permissions via Active Directory
Collaborate with our managed service provider on IT-related needs
Train staff on hardware/software use and ensure workplace efficiency

Requirements:

3+ years in IT support or related role
Proficiency in Windows and Mac OS
Linux experience is a plus
Strong troubleshooting, organizational, and communication skills
Familiarity with network and hardware setup, including VOIP phones and peripherals
Ability to prioritize and manage multiple tasks effectively

Nice to have:

Linux experience is a plus

What we offer:

Medical, vision, dental, and life and disability insurance
Eligibility to enroll in 401(k) plan
Free online training

Additional Information:

Job Posted:
April 26, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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