Technical Support Engineer Staff Job at Hewlett Packard Enterprise (San Jose)

Technical Support Engineer Staff

Quality Assurance engineer role ensuring delivery of best products, hardening WA...

Location

United States , San Jose

Salary:

148000.00 - 340500.00 USD / Year

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Knowledge in JUNOS, SRX, and EX Switch
Knowledge in L3 Routing
Knowledge in L2 Switching
Experience in Traffic Generation Tools
Experience level: 2~5 years
BA/BS/MS in EECS or related subject area
Must hold U.S. citizenship due to federal export-control regulations

Job Responsibility

Build and maintain several layer 2/3 network testbeds
Develop test plans and test cases
Execute test plans and test cases and document results
Reproducing and supporting customer issues
Support field deployment
Analyze logs and pinpoint root causes
File Jira tickets on failed test cases and bugs found
Work with developers and drive solutions
Join related QA meetings and participate in discussions and provide status reports

What we offer

Health & Wellbeing benefits
Personal & Professional Development programs
Unconditional Inclusion workplace
Comprehensive benefits suite supporting physical, financial and emotional wellbeing

Fulltime

Technical Support Engineer Staff

Solves technical issues across a broad range of technologies (Servers, Storage, ...

Location

United States , San Jose

Salary:

89400.00 - 206500.00 USD / Year

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor's or master's degree in a related area of study with typically 7 - 10 years’ experience
Proficiency in designing, integrating, and troubleshooting cloud services hosted on hybrid cloud platforms such as HPE Greenlake, Azure Stack HCI
Experience with various public clouds, i.e. Amazon Web Services (AWS), Microsoft Azure, or Google Cloud Platform (GCP)
Understanding of cloud architecture, microservices communication, and comprehensive working knowledge of cloud building blocks from computing, storage, networking, and databases
Strong knowledge of both Linux and Windows operating systems
Strong knowledge of Virtualization and Container platforms
Understanding of networking components such as DNS, TCP/IP, VPNs, firewalls, and network security products at the design and implementation levels
Experience with DevOps framework and toolsets from prominent cloud providers, as well as from the open-source world
Experience with automation tools and frameworks, such as Ansible, Chef, or Terraform
Designing level knowledge of relational databases (e.g., MySQL, PostgreSQL) and NoSQL databases (e.g., MongoDB, DynamoDB)

Job Responsibility

Provide consultative technical support for cloud services and infrastructure
Address complex customer inquiries, troubleshoot issues involving multiple cloud services, and resolve technical problems
Collaborate and elevate/report issues to relevant teams in a timely manner when necessary
Ensure cloud resources and services to ensure optimal performance and availability
Collaborate with cloud architects and developers to implement new cloud solutions, report new issues, and gain insights on any potential underlying issues
Communicate effectively with customers, partners, and internal stakeholders to drive the issue resolution
Document customer interactions, technical issues, and key learnings in support tickets or knowledge bases
Manage and monitor the health status of cloud platform services and advise customers and support teams on performing regular maintenance and updates on cloud solutions
Analyze security patch levels of various cloud services and ensure cloud environments are secure and compliant with industry standards
Identify and implement improvements to enhance system reliability and performance

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

L3 JTAC Technical Support Engineer - Software Products

This role has been designed as ‘Hybrid’ with an expectation that you will work o...

Location

Romania , Bucharest

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor's or Master's degree in Mechanical, Electrical, or other Engineering, Computer Science, or equivalent
Typically 4-6 years experience
Using appropriate engineering design tools and software packages to design components and solutions
Strong analytical and problem solving skills
Understanding of material properties and hardware, software, and electrical component design
Using empirical analysis, modeling and testing methodologies to validate product designs and specifications
Excellent written and verbal communication skills
mastery in English and local language
Ability to effectively communicate product architectures, design proposals and negotiate options at management levels

Job Responsibility

Designs engineering solutions utilizing multiple engineering disciplines for products, systems, software, and solutions based on established engineering principles and in accordance with development technology practices and guidelines
Develops and implements parameters and test plans for new and existing designs, including validation of mechanical, electrical, software, and other engineering specifications and requirements
Collaborates and communicates with management, internal, and outsourced development partners regarding design status, project progress, and issue resolution
Leads a project team of other engineers and internal and outsourced development partners to develop reliable, cost effective and high quality solutions for moderately- complex products
Represents the mechanical/thermal team for all phases of larger and more-complex development projects
Provides guidance and mentoring to less- experienced staff members

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

L3 JTAC Technical Support Engineer

This role has been designed as ‘Hybrid’ with an expectation that you will work o...

Location

Romania , Bucharest

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor's or Master's degree in Mechanical, Electrical, or other Engineering, Computer Science, or equivalent
Typically 4-6 years experience
Using appropriate engineering design tools and software packages to design components and solutions
Strong analytical and problem solving skills
Understanding of material properties and hardware, software, and electrical component design
Using empirical analysis, modeling and testing methodologies to validate product designs and specifications
Excellent written and verbal communication skills
mastery in English and local language
Ability to effectively communicate product architectures, design proposals and negotiate options at management levels

Job Responsibility

Designs engineering solutions utilizing multiple engineering disciplines for products, systems, software, and solutions based on established engineering principles and in accordance with development technology practices and guidelines
Develops and implements parameters and test plans for new and existing designs, including validation of mechanical, electrical, software, and other engineering specifications and requirements
Collaborates and communicates with management, internal, and outsourced development partners regarding design status, project progress, and issue resolution
Leads a project team of other engineers and internal and outsourced development partners to develop reliable, cost effective and high quality solutions for moderately- complex products
Represents the mechanical/thermal team for all phases of larger and more-complex development projects
Provides guidance and mentoring to less- experienced staff members

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

Member of Technical Staff - Platform Engineer

Platform Engineer to join our team building backend infrastructure for new ML-po...

Location

United States , Palo Alto

Salary:

175000.00 - 350000.00 USD / Year

Inflection AI

Expiration Date

Until further notice

Requirements

Backend engineering experience with Python, TypeScript, or Node.js
Hands-on experience working with production PyTorch models, model checkpoints, and inference logic
Strong knowledge of building APIs and services that are scalable, stable, and secure
Passion for bridging backend engineering and ML systems, especially at the infrastructure layer
Familiarity with tools such as FastAPI, Postgres, Redis, Kubernetes, and React
Desire to be hands-on and contribute to shaping the foundation of a new enterprise ML product
Have a bachelor’s degree or equivalent in a related field to the offered position requirements

Job Responsibility

Build and maintain backend services to support LLM integration, inference orchestration, and data flow
Write clean, reliable Python code for experimentation, model integration, and production systems
Collaborate closely with ML researchers to rapidly iterate on product ideas and deploy features
Design and implement infrastructure to handle scalable inference workloads and enterprise-level use cases
Own system components and ensure reliability, observability, and maintainability from day one

What we offer

Diverse medical, dental and vision options
401k matching program
Unlimited paid time off
Parental leave and flexibility for all parents and caregivers
Support of country-specific visa needs for international employees living in the Bay Area
Competitive stock options

Resident Engineer Staff

Within the family there is a range of technical and managerial customer on-site ...

Location

China , Beijing

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor's degree preferred or Associate degree holder (technical field) with 6-8 years working experience in related fields
In-depth knowledge of company and industry standard networked computing environments, operating systems, and applications
Thorough knowledge of company products and services offerings, company organization, competition, third party products and market trends
Business, technical, or functional knowledge at the mastery level plus administrative or operations knowledge
Experienced knowledge of change management process and tools in complex environment
Advanced skills in project management, communication, analysis, and presentation
Expertise in area of focus and knowledgeable of future technology directions
Mission Critical and ITIL certifications

Job Responsibility

Apply deep and broad technical background and knowledge of industry trends to operate several critical or high risk technology areas/customer groups
Integrate technical knowledge and business understanding to create solutions for customer
Mentor/consult with team members, other organizations, customers, and vendors on complex issues
Act as a consultant in service delivery business, technology, industry or specific application
Resolve technical and some business incidents independently
Mentor/assist less-experienced team members on complex incidents
Deliver strategic account support by proactively maintaining high-level technical, operational expertise and understanding of industry trends
Review support plan for business indicators and map to company service solutions
Develop and grow assigned customer account relationships with complex and strategic accounts
Act as trusted advisor in the consultant role for customer and company sales teams

What we offer

Health & Wellbeing benefits
Personal & Professional Development programs
Unconditional Inclusion environment
Comprehensive suite of benefits supporting physical, financial and emotional wellbeing

Fulltime

Resident Engineer Staff

Resident Engineer role focused on managing onsite delivery, post-sales or servic...

Location

Turkey , Istanbul

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor's degree preferred or Associate degree holder (technical field)
6-8 years working experience in related fields
In-depth knowledge of company and industry standard networked computing environments, operating systems, and applications
In-depth knowledge of implementation and technical support of networking products in LAN, WAN, or Internet services environments
Detailed technical experience in installation and operation of IP Routers Switches and Firewalls
Hands-on operation of management tools and network analyzers
TCP/IP fundamentals
IP subnetting and supernetting and hierarchical routing principles
Routing protocol operation (OSPF and BGP)
Routing policies at BGP peering points

Job Responsibility

Apply deep technical background to operate critical technology areas
Integrate technical knowledge and business understanding to create customer solutions
Mentor/consult with team members, customers, and vendors
Act as consultant in service delivery business
Resolve technical and business incidents
Deliver strategic account support
Develop and grow customer account relationships
Act as trusted advisor for customer and sales teams
Design and deliver support solutions
Create and deliver Value Based Delivery account plans

What we offer

Health & Wellbeing benefits
Personal & Professional Development programs
Unconditional Inclusion environment
Comprehensive suite of benefits supporting physical, financial and emotional wellbeing

Fulltime

New

Onsite Support Engineer

The On-Site Support team within CSIRO’s Information Management and Technology (I...

Location

Australia , Sydney

Salary:

76068.00 - 96813.00 AUD / Year

CSIRO

Expiration Date

January 14, 2026

Requirements

Relevant trade certificate/diploma/bachelor’s degree, or equivalent experience in Information Management and Technology
Ability to obtain and maintain a Negative Vetting 1 security clearance
Strong oral and written communication skills
Professional and respectful behaviours in a collaborative environment
Adaptability to manage multiple competing priorities
Problem-solving ability for routine technical issues

Job Responsibility

Deployment of PCs, laptops, monitors, printers, and other IT equipment
Network port patching and software fault resolution
Developing and maintaining relationships across virtual teams
Supporting multi-disciplinary, regionally dispersed teams
Overseeing and mentoring less experienced staff as required

What we offer

Up to 15.4% superannuation
Flexible work arrangements
Range of leave entitlements
Career development opportunities

Technical Support Engineer Staff

Hewlett Packard Enterprise

Location:
United States , San Jose

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
August 21, 2025

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