Technical Support Engineer Level 4 - Applications Job at GoFundMe (Buenos Aires)

ServiceNow Application Support Engineer

This role will be the lead in a focused portfolio of products acting as the tech...

Location

United States , Albuquerque

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor's degree preferred
at least 5 years of experience and/or experience that is directly related to the duties and responsibilities specified may be interchangeable on a year-for-year basis
ServiceNow Application development experience,functional and technical knowledge
ITIL Certified
ServiceNow Certifications
Supporting and managing a wide variety of applications, including working with end-users, developers, and technical staff to resolve issues
An understanding of: PL/SQL
High-level understanding of system to system integrations
Software Development Lifecycle
Core web development technologies, including HTML, CSS, XML, Laravel and JavaScript

Job Responsibility

Subject matter expert for the systems in the portfolio including the understanding of the functional processes
Active work as a Project team member and at times Project Manager
Act as Product Lead during implementation and enhancement projects
Coordinating and overseeing technical aspects of implementation
Facilitating and assisting with functional aspects of project
Escalated level support
problem solve and troubleshoot complex issues (Tier 3) based on priority and within Service Level Agreements
at times within 4 hours at various tiers (sever to application)
includes vendor and Functional Department coordination
Configuration of the products and conduct research of the systems within the portfolio to ensure product roadmap and future functionality

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Fulltime

Field Support Engineer

This role has been designed as ‘Onsite’ with an expectation that you will primar...

Location

China , Shanghai

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor's degree preferred or Associate degree holder (technical field) with 4-6 years working experience in related fields desired
Broad knowledge of company products and services offerings
Basic knowledge of corporate organization, job, and policies
Comprehensive business, technical, or functional knowledge
Well versed in core technical competencies (OS, networking, core company applications)
Communicate effectively and tactfully to technical level, first- and middle-level management within an organization
Active listening skills and ability to adjust messages to audience level
Problem-solving skills (proactive, reactive and creative)
Able to identify alternative actions, sets appropriate priorities and identifies creative and practical solutions
Technical background or significant technical understanding to communicate with customers and technicians for problem determination and solution implementation

Job Responsibility

Apply technical knowledge to operate a technology area (e.g. server administration, technical security management, performance management) or customer group with moderate risk/complexity
Integrate technical knowledge and business understanding to create solutions for customers
Resolve most technical incidents independently within your technical area
Work with team members to resolve more complex or cross-technology incidents
Identify potential escalations and alert management proactively
Begin to proactively and reactively provide solutions to prevent problems from occurring in area of responsibility
Apply company solutions to meet moderately complex customer needs within area(s) of technical responsibility
Balance internal needs with customer needs within defined parameters
May identify additional services that could lead to future service revenue growth
May provide technical consulting during contract renewal discussions

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

Field Support Engineer

This role has been designed as ‘Onsite’ with an expectation that you will primar...

Location

China , Beijing

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor's degree preferred or Associate degree holder (technical field) with 4-6 years working experience in related fields desired
Broad knowledge of company products and services offerings
Basic knowledge of corporate organization, job, and policies
Comprehensive business, technical, or functional knowledge
Well versed in core technical competencies (OS, networking, core company applications)
Communicate effectively and tactfully to technical level, first- and middle-level management within an organization
Active listening skills and ability to adjust messages to audience level
Problem-solving skills (proactive, reactive and creative)
Able to identify alternative actions, sets appropriate priorities and identifies creative and practical solutions
Technical background or significant technical understanding to communicate with customers and technicians for problem determination and solution implementation

Job Responsibility

Apply technical knowledge to operate a technology area (e.g. server administration, technical security management, performance management) or customer group with moderate risk/complexity
Integrate technical knowledge and business understanding to create solutions for customers
Resolve most technical incidents independently within your technical area
Work with team members to resolve more complex or cross-technology incidents
Identify potential escalations and alert management proactively
Begin to proactively and reactively provide solutions to prevent problems from occurring in area of responsibility
Apply company solutions to meet moderately complex customer needs within area(s) of technical responsibility
Balance internal needs with customer needs within defined parameters
May identify additional services that could lead to future service revenue growth
May provide technical consulting during contract renewal discussions

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

Test Engineer Level 3

Our customer is seeking a System Administrator to contribute to national securit...

Location

United States , Fort Meade

Salary:

Not provided

Aquila Technology

Expiration Date

Until further notice

Requirements

Eight (8) years’ experience as a TE in programs and contracts of similar scope, type and complexity is required
Bachelor’s degree in Math, Science, Engineering, Statistics, Engineering Management or related discipline from an accredited college or university is required
Four (4) years of additional TE experience may be substituted for a bachelor’s degree
Must have an Active Full Scope Poly to be considered for this position

Job Responsibility

Analyze system requirements and concept of operations documents, acquisition plans, and system descriptions to develop evaluation and test plans and procedures
Prepare for and conduct the data collection and analysis, and report status and results
Support the development of Government test and evaluation documentation e.g., Test & Evaluation (T&E) Strategy, Test & Evaluation Master Plan, Event Test Plans, Test Readiness Assessments, and T&E Reports
Work with other test organizations to support T&E program integration
Provide specialized T&E capabilities tailored to system functions, level, maturity, and performance area
Assist with any or all of the Level I tasks as constrained by technical training and previous testing experience
Conduct research into and apply knowledge of Government test and evaluation concepts and related engineering, acquisition, and operations activities as needed to support the T&E activities
Plan and Execute Performance Analysis
Review planned acquisition approaches to support T&E schedule alignment with decision maker needs for T&E support
Analyze performance risk areas to focus T&E planning

What we offer

401k Retirement Plan
Health Care Coverage
Health Savings Account
Pet Insurance
Flexible Spending Account
PTO: 0-2 Years – 21 days, 2-8 Years – 26 days, 8-15 Years – 28 days, 16+ Years – 31 days
Professional Development Program: reimburses Up to $2k per year for classes, seminars, licensing and certifications
Referral Bonuses: Up to $10,000 referral bonus, both you and the person you refer must be employed by for a minimum of 90 days
Employee Assistance Program: Offers services to help the well-being of employees and their dependent family members
Worldwide Travel Assistance: for travel beyond 100 miles of employees’ residence

Fulltime

Application Development Engineer

Atlassians can choose where they work – whether in an office, from home, or a co...

Location

India , Bengaluru

Salary:

Not provided

Atlassian

Expiration Date

Until further notice

Requirements

At least 4+ years of industry experience working as a hands-on Technical Developer
Technical knowledge on FBDI, AdFDI, OTBI and BIP reports
Expertise in Oracle Fusion ERP Cloud on O2C, R2R and P2P cycle
Experience in REST/SOAP APIs and building automations
Basic technical knowledge on tools like POSTMAN, SOAPUI and any integration applications like OIC, Workato, Camunda
Good understanding of Agile method of application development and supporting large organisations
Exposure to upstream and downstream systems such as SalesForce and Databricks would be a plus
Familiarity with AI/ML, and implementation of use cases for any business function
Comfortable operating a 24x7 highly reliable system and driving a culture of continuous improvement from the understanding of previous incidents
Strong interpersonal, communication, and presentation skills as this role requires interacting with senior Finance and Engineering stakeholders

Job Responsibility

Play a role of an Individual Contributor and be part of a team comprised of application development engineers across all job levels
Guide run-the-business(RTB) operations and projects and partner with engineering teams to take on company-wide initiatives spanning multiple projects
Work on all Core Financial modules (OM, AR, AP, FA, GL)
Ensure all projects are meeting the company objectives
Understand current operational challenges and inspire the team with an automation mindset using RPA and low-code/no-code tools to drive efficiency across the Finance team
Gain insights into AI/ML and explore how these technologies can significantly improve Finance operations
Design, build, integrate, and support a diverse range of SaaS applications
Cultivate a strong passion for metrics and outcomes within the teams
Partner with a brilliant team of engineers, data scientists, and Technical Product managers
Make a tangible impact across various business teams, including Procurement, Tax, Treasury, FP&A, Receivables, Accounting, and Internal Audit

What we offer

Health coverage
Paid volunteer days
Wellness resources

Fulltime

Account Support Specialist

This role has been designed as ‘Onsite’ with an expectation that you will primar...

Location

China , Beijing

Salary:

Not provided

Hewlett Packard Enterprise

Expiration Date

Until further notice

Requirements

Bachelor's degree preferred or Associate degree holder (technical field) with 4-6 years working experience in related fields desired
Broad knowledge of company products and services offerings
Basic knowledge of corporate organization, job, and policies
Comprehensive business, technical, or functional knowledge
Well versed in core technical competencies (OS, networking, core company applications)
Communicate effectively and tactfully to technical level, first- and middle-level management within an organization
Active listening skills and ability to adjust messages to audience level
Problem-solving skills (proactive, reactive and creative)
Able to identify alternative actions, sets appropriate priorities and identifies creative and practical solutions
Technical background or significant technical understanding to communicate with customers and technicians for problem determination and solution implementation

Job Responsibility

Apply technical knowledge to operate a technology area (e.g. server administration, technical security management, performance management) or customer group with moderate risk/complexity
Integrate technical knowledge and business understanding to create solutions for customers
Resolve most technical incidents independently within your technical area
Work with team members to resolve more complex or cross-technology incidents
Identify potential escalations and alert management proactively
Begin to proactively and reactively provide solutions to prevent problems from occurring in area of responsibility
Apply company solutions to meet moderately complex customer needs within area(s) of technical responsibility
Balance internal needs with customer needs within defined parameters
May identify additional services that could lead to future service revenue growth
May provide technical consulting during contract renewal discussions

What we offer

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Fulltime

Technical Advisor

Our client is looking for a Technical Advisor to join their Service Technical de...

Location

United Kingdom , Belper

Salary:

27349.00 GBP / Year

HGV TRAINING NETWORK

Expiration Date

Until further notice

Requirements

Strong technical aptitude and curiosity to understand how things work
Experience in Level 3 technical support (ideal), with in-depth problem-solving skills
Level 1 or 2 support experience considered if you demonstrate strong problem-solving ability
GCSE Grade 4 or above (or equivalent) in English
Computer literacy, including Microsoft applications and Salesforce
Excellent communication skills and a team-oriented mindset
Call centre experience is beneficial but not essential

Job Responsibility

Provide technical advice to Gas Safe registered engineers and end users
Diagnose and explain technical issues with clarity, accuracy, and diplomacy
Deliver outstanding customer service over the phone in a fast-paced environment
Work towards KPIs, ensuring performance and customer satisfaction
Embrace seasonal demand: winter is busy with back-to-back calls, while summer offers quieter periods for training and development

What we offer

Up to £1,500 bonus
25 days holiday + bank holidays
Generous pension scheme for long-term financial security
Modern, refurbished contact centre with sit-stand desks to boost productivity and wellbeing
Clear shift planning to support work-life balance
Fun team-building events and competitions
Full product training provided

Fulltime

Practice Support Manager

As a Support Manager, you will lead a technical support team to ensure the seaml...

Location

United States

Salary:

Not provided

Aledade, Inc.

Expiration Date

Until further notice

Requirements

4+ years of experience as a Technical Support Manager in a healthcare or technology setting
Strong leadership and communication skills, with an ability to collaborate and negotiate effectively with cross-functional partners
Experience leading a team and managing team performance
Demonstrated experience in a technical operations role with a deep understanding of Incident Management frameworks (e.g., ITIL)
Proven ability to define, implement, and manage SLAs
Hands-on experience with enterprise monitoring and alerting systems (e.g., Datadog, PagerDuty)
Experience creating and maintaining operational runbooks and documentation
Competency in healthcare data standards (e.g., HL7 SIU/ADT, HIPAA X12 837, or CCDA)
Proficiency in constructing new and complex SQL queries for troubleshooting and analysis
Proven experience using Python, AWS CLI, and Bash

Job Responsibility

Lead and Develop Support Team: Manage a team of Support Analysts and Specialists, overseeing their daily activities and promoting their professional development
Drive Performance and Accountability: Monitor Key Performance Indicators (KPIs) for the team, offering regular feedback and coaching to ensure continuous improvement and accountability
Foster Talent and Collaboration: Onboard, train, and mentor new and existing team members to cultivate a high-performing, cohesive, and collaborative team environment
Optimize Team Operations: Develop and implement tools to effectively monitor and manage team capacity and performance, ensuring optimal resource allocation and productivity
Monitor SLAs: Oversee Service Level Agreements (SLAs) for troubleshooting issues, ensuring alignment with daily operational practices and standards
Own Incident Management Lifecycle: Manage the complete life cycle of incident management, from initial alert through resolution and post-mortem analysis, guaranteeing timely remediation and transparent communication with all stakeholders, including practice teams
Develop and Operationalize Runbooks: Create and maintain detailed runbooks for recurring issues and establish standard operating procedures to promote consistent and efficient incident response
Optimize Monitoring Systems: Utilize and refine monitoring tools such as Datadog and PagerDuty to proactively detect and mitigate potential issues before they impact our operations
Lead High-Priority Incident Resolution: Facilitate high-priority incident resolution calls, guiding cross-functional teams in swiftly addressing and resolving issues
Serve as a Point of Escalation: Act as the escalation point for the support team, addressing complex technical issues that require in-depth knowledge of our applications, Tableau, and data interfaces

What we offer

Flexible work schedules and the ability to work remotely are available for many roles
Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners
Robust time-off plan (21 days of PTO in your first year)
Two paid volunteer days and 11 paid holidays
12 weeks paid parental leave for all new parents
Six weeks paid sabbatical after six years of service
Educational Assistant Program and Clinical Employee Reimbursement Program
401(k) with up to 4% match
Stock options

Fulltime

Technical Support Engineer Level 4 - Applications

GoFundMe

Location:
Argentina , Buenos Aires

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 26, 2026

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Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:January 26, 2026

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Job Posted:
January 26, 2026