Technical Support Enablement Trainer Job at VAST Data (East Coast)

Technical Support Enablement Trainer

We are seeking a highly motivated, technical, and experienced Customer Success T...

Location

United States , DC, Maryland, Virginia

Salary:

Not provided

VAST Data

Expiration Date

Until further notice

Requirements

Proven track record in designing and delivering effective training programs for customer-facing teams
Experience with highly technical support procedures in similar industries to VAST Data
Strong facilitation and presentation skills, both virtual and in-person
Excellent written communication and instructional design capabilities
Familiarity with LMS platforms, adult learning principles, and training evaluation methods
Demonstrated the ability to work cross-functionally, manage multiple priorities, and drive initiatives independently
Background in Customer Success, Professional Services, Support, Enablement, Learning & Development, or a similar field
Solid understanding of virtualization and containerization technologies, including VMware and Docker
Advanced Networking, switch configuration and troubleshooting
Excellent analytical and problem-solving skills

Job Responsibility

Develop, implement, and scale training content for the Customer Success team, covering onboarding product knowledge, NPI, issue identification, troubleshooting, and customer engagement best practices
Facilitate live training sessions, webinars, and workshops that drive engagement and learning retention
Partner with Subject Matter Experts (SMEs) to create content that is accurate, relevant, and practical
Maintain a library of up-to-date learning materials, playbooks, and certifications aligned with business goals
Utilize the Learning Management System (LMS) to track progress and completion
Continuously update content to reflect new product releases, process changes, and industry best practices
Collaborate with the Technical Enablement & Customer Success Leadership to identify skill gaps and prioritize enablement initiatives
Partner Product Management, Office of CTO, Customer Success, and Technical Enablement team to ensure alignment across the customer journey
Gather feedback from all stakeholders to measure training effectiveness and iterate as needed
Establish metrics and KPIs to evaluate the success of training programs (e.g., ramp time, customer health improvements, NPS, renewal rates)

Fulltime

Technical Support Enablement Trainer

We are seeking a highly motivated, technical, and experienced Customer Success T...

Location

United States , Raleigh

Salary:

Not provided

VAST Data

Expiration Date

Until further notice

Requirements

Proven track record in designing and delivering effective training programs for customer-facing teams
Experience with highly technical support procedures in similar industries to VAST Data
Strong facilitation and presentation skills, both virtual and in-person
Excellent written communication and instructional design capabilities
Familiarity with LMS platforms, adult learning principles, and training evaluation methods
Demonstrated the ability to work cross-functionally, manage multiple priorities, and drive initiatives independently
Background in Customer Success, Professional Services, Support, Enablement, Learning & Development, or a similar field
Solid understanding of virtualization and containerization technologies, including VMware and Docker
Advanced Networking, switch configuration and troubleshooting
Excellent analytical and problem-solving skills

Job Responsibility

Develop, implement, and scale training content for the Customer Success team, covering onboarding product knowledge, NPI, issue identification, troubleshooting, and customer engagement best practices
Facilitate live training sessions, webinars, and workshops that drive engagement and learning retention
Partner with Subject Matter Experts (SMEs) to create content that is accurate, relevant, and practical
Maintain a library of up-to-date learning materials, playbooks, and certifications aligned with business goals
Utilize the Learning Management System (LMS) to track progress and completion
Continuously update content to reflect new product releases, process changes, and industry best practices
Collaborate with the Technical Enablement & Customer Success Leadership to identify skill gaps and prioritize enablement initiatives
Partner Product Management, Office of CTO, Customer Success, and Technical Enablement team to ensure alignment across the customer journey
Gather feedback from all stakeholders to measure training effectiveness and iterate as needed
Establish metrics and KPIs to evaluate the success of training programs (e.g., ramp time, customer health improvements, NPS, renewal rates)

Fulltime

Technical Trainer

As a Technical Trainer at Wiz, you will report to the Sr. Manager and work along...

Location

United States

Salary:

119000.00 - 164000.00 USD / Year

Wiz

Expiration Date

Until further notice

Requirements

3-5+ years of experience delivering technical training to a variety of audiences, from enterprise customers to internal technical employees
2-3+ years of developing, validating, and approving technical curriculum and content building
Strong technical background and hands-on experience in cloud security, IaaS/PaaS (AWS, Azure, GCP), and CI/CD technologies
Exceptional presentation and facilitation skills, with a proven ability to engage both technical and non-technical audiences
Highly motivated, self-sufficient, and adaptable to a fast-paced, high-growth environment
Willingness and ability to travel globally, up to 50% of the time

Job Responsibility

Deliver dynamic and engaging technical training (public, private, and remote) to Wiz’s customers, internal technical teams, and partners
Facilitate and support our internal new hire technical bootcamp and deliver continuous education to internal employees
Execute 'Train-the-Trainer' (T3) enablement programs for our Partner Solution Architects (PSAs) to help them scale training across the entire partner ecosystem
Work closely with the Content Development and Product Management teams to improve course structure, content, and delivery methods for all training programs
Use dynamic presentation skills to engage your students and improve their learning experience
Travel up to 50% to deliver training and support enablement events across the globe
Contribute to the continuous improvement & development of our technical training material(s), including courseware, hands-on labs, eLearning, and supporting infrastructure

What we offer

Medical, dental and vision insurance
Home Office Setup reimbursement
Flexible Spending Accounts
Monthly Connectivity reimbursement
Employee Assistance Program (EAP)
Short- and Long-term Disability Insurance
Life & Accident Insurance
401(k) Retirement Savings Plan (with employer match)
Flexible paid time off + 11 paid holidays
Paid leave programs, including parental, pregnancy health, medical and bereavement leave

Fulltime

Technical Trainer

As a Technical Trainer at Wiz, you will report to the Sr. Manager and work along...

Location

Singapore

Salary:

Not provided

Wiz

Expiration Date

Until further notice

Requirements

3-5+ years of experience delivering technical training to a variety of audiences, from enterprise customers to internal technical employees
2-3+ years of developing, validating, and approving technical curriculum and content building
Strong technical background and hands-on experience in cloud security, IaaS/PaaS (AWS, Azure, GCP), and CI/CD technologies
Exceptional presentation and facilitation skills, with a proven ability to engage both technical and non-technical audiences
Highly motivated, self-sufficient, and adaptable to a fast-paced, high-growth environment
Willingness and ability to travel globally, up to 50% of the time
Applicants must have the legal right to work in the country where the position is based, without the need for visa sponsorship

Job Responsibility

Deliver dynamic and engaging technical training (public, private, and remote) to Wiz’s customers, internal technical teams, and partners
Facilitate and support our internal new hire technical bootcamp and deliver continuous education to internal employees
Execute 'Train-the-Trainer' (T3) enablement programs for our Partner Solution Architects (PSAs) to help them scale training across the entire partner ecosystem
Work closely with the Content Development and Product Management teams to improve course structure, content, and delivery methods for all training programs
Use dynamic presentation skills to engage your students and improve their learning experience
Travel up to 50% to deliver training and support enablement events across the globe
Contribute to the continuous improvement & development of our technical training material(s), including courseware, hands-on labs, eLearning, and supporting infrastructure

Technical Trainer

As a Technical Trainer at Wiz, you will report to the Sr. Manager and work along...

Location

United Kingdom

Salary:

Not provided

Wiz

Expiration Date

Until further notice

Requirements

3-5+ years of experience delivering technical training to a variety of audiences, from enterprise customers to internal technical employees
2-3+ years of developing, validating, and approving technical curriculum and content building
Strong technical background and hands-on experience in cloud security, IaaS/PaaS (AWS, Azure, GCP), and CI/CD technologies
Exceptional presentation and facilitation skills, with a proven ability to engage both technical and non-technical audiences
Highly motivated, self-sufficient, and adaptable to a fast-paced, high-growth environment
Willingness and ability to travel globally, up to 50% of the time
Applicants must have the legal right to work in the country where the position is based, without the need for visa sponsorship

Job Responsibility

Deliver dynamic and engaging technical training (public, private, and remote) to Wiz’s customers, internal technical teams, and partners
Facilitate and support our internal new hire technical bootcamp and deliver continuous education to internal employees
Execute 'Train-the-Trainer' (T3) enablement programs for our Partner Solution Architects (PSAs)
Work closely with the Content Development and Product Management teams to improve course structure, content, and delivery methods for all training programs
Use dynamic presentation skills to engage your students and improve their learning experience
Travel up to 50% to deliver training and support enablement events across the globe
Contribute to the continuous improvement & development of our technical training material(s), including courseware, hands-on labs, eLearning, and supporting infrastructure

Fulltime

Associate Solutions Engineering Program Manager

We are looking for a driven Associate Solutions Engineering Program Manager to l...

Location

United States , San Mateo

Salary:

135000.00 - 165000.00 USD / Year

Verkada

Expiration Date

Until further notice

Requirements

2+ years of experience in solutions engineering, program management, or technical enablement
Strong understanding of technical domains such as computer networking, cloud architecture, and security infrastructure
Previous experience in technical training or mentorship is highly desirable
Excellent organizational skills and the ability to manage multiple priorities
Strong communication and interpersonal skills with the ability to inspire and guide early-career engineers
Ability to thrive in a fast-paced, dynamic environment with a strong sense of accountability and adaptability
Passion for technology, education, and continuous improvement

Job Responsibility

Oversee the daily activities of the ASE training program, ensuring ASEs are meeting their learning milestones in areas such as cloud infrastructure, networking, and physical security
Collaborate with Solutions Engineering leaders and trainers to build and refine training content that meets the evolving technical needs of the company
Provide mentorship and career development support to ASEs, fostering a positive learning environment and offering guidance on future career paths
Coordinate hands-on technical projects that allow ASEs to work with Verkada's full product suite, gaining real-world experience in designing and implementing security solutions
Ensure ASEs are progressing in their communication and presentation skills, preparing them to interface with customers and deliver technical solutions
Manage program logistics, including scheduling, cohort management, managing travel, and tracking ASE progress in technical certifications and soft skill development
Facilitate ASE engagement with SE mentors and track the success of those relationships
Regularly report on ASE program performance, identifying areas for growth and improvement

What we offer

Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
Nationwide medical, vision and dental coverage
Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
Expanded mental health support
Paid parental leave policy & fertility benefits
Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
Professional development stipend
Fertility Stipend
Wellness/fitness benefits
Healthy lunches provided daily

Fulltime

Solutions Engineer

In this role, you will serve as the primary technical partner for our most strat...

Location

United States

Salary:

Not provided

Linear

Expiration Date

Until further notice

Requirements

2+ years in a Solutions Engineering, Pre-Sales, or similar role at a high-growth SaaS company, with experience supporting enterprise-scale deals
Strong hands-on experience with OAuth2 and GraphQL, data migrations, and product integrations
Excellent communication skills—able to present complex technical concepts clearly to both engineers and executives
Experience with Github and git
Linear and/or Jira strongly preferred
Proven ability to build realistic, scalable demo environments and troubleshoot production issues
CS degree or engineering background strongly preferred
Collaborative mindset with experience partnering across Sales, Product, and Customer Success teams
Comfort with SQL and scripting (e.g., Python or JavaScript)

Job Responsibility

Articulate Linear’s architecture, data model, and integration patterns to engineering and product teams
deliver tailored technical presentations and deep-dive demos for key stakeholders
Design, plan, and execute large-scale migrations, custom configurations, and API integrations
troubleshoot proactively to ensure seamless onboarding
Build and maintain realistic demo instances that mirror enterprise workflows, scale tests, and feature toggles—enabling sales reps to showcase Linear’s capabilities in context
Collaborate with Sales Enablement to develop technical training materials, run “train-the-trainer” sessions for new hires, and curate a library of exemplar solution playbooks
Act as the go-to technical resource for high-priority accounts
work alongside Customer Success to resolve post-sale technical issues and drive adoption

What we offer

Interesting and challenging work
Work-life balance
Competitive salary and equity
Employee-friendly equity terms (early exercise, extended exercise)
Paid lunch and coffee during workdays
Work remotely, no commuting to the office
Paid co-working space/desk at an office
Health, dental, and vision insurance (US)
Regular team events and offsites
5 weeks of paid vacation

Fulltime

Senior Implementation Manager

As a Senior Implementation Manager for our North America Enterprise segment, you...

Location

United States , Chicago

Salary:

125000.00 - 140000.00 USD / Year

Culture Amp

Expiration Date

Until further notice

Requirements

Proven track record of successfully managing and implementing projects, preferably in a customer facing role
Ideally 2 - 4 years' experience of implementing SaaS products with customers
Experience with project management, customer success, or a related field
Excellent communication and interpersonal skills to interact effectively with clients as well as internal teams and key stakeholders in the business
Problem-solving abilities and a proactive approach to identifying and addressing potential issues
Ability to clearly articulate technical topics to a non-technical audience

Job Responsibility

Drive time-to-first-value for enterprise customers by owning end-to-end delivery of complex implementations (e.g., multi-product launches, data integrations, SSO/SCIM), ensuring on-time delivery within the activation window, in-scope, and aligned to agreed outcomes and controls
Translate customer objectives and workflows into scalable configuration, data design, and survey/program setup that align with HR systems, processes, and governance requirements
Lead project planning and execution: define milestones, roles, risks, and dependencies
run status cadences
and keep stakeholders aligned to the Success Plan and timeline
Proactively identify and resolve implementation issues and escalations in partnership with cross-functional experts (e.g., Support, PS, Trainers, Product), maintaining clear, timely communication to customers and internal stakeholders
Coordinate change management and enablement touchpoints with Customer Trainers and People Scientists
ensure admins and project teams are trained and confident for launch
Partner with the Customer Success Manager to create a smooth handoff to post-implementation, including documentation of decisions, configuration, and next-step recommendations
Represent the Voice of the Customer: capture and synthesize insights from implementations to inform product improvements and internal process enhancements

What we offer

Employee Share Options Program
Programs, coaching, and budgets to help you thrive personally and professionally
Access to external providers for mental wellbeing and coaching support
Monthly Camper Life Allowance
Team budgets dedicated to team building activities and connection
Intentional quarterly wellbeing pauses
Extended year-end breaks
Excellent parental leave and in work support program available from day 1
5 Social Impact Days a year
MacBooks for you to do your best & a work from home office budget

Fulltime

Technical Support Enablement Trainer

VAST Data

Location:
United States , East Coast

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 13, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Technical Support Enablement Trainer

Technical Support Enablement Trainer

Technical Support Enablement Trainer

Technical Trainer

Technical Trainer

Technical Trainer

Associate Solutions Engineering Program Manager

Solutions Engineer

Senior Implementation Manager

Technical Support Enablement Trainer

VAST Data

Location:United States , East Coast

Category:IT - Administration

Contract Type:Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:January 13, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

Similar Jobs for Technical Support Enablement Trainer

Technical Support Enablement Trainer

Technical Support Enablement Trainer

Technical Trainer

Technical Trainer

Technical Trainer

Associate Solutions Engineering Program Manager

Solutions Engineer

Senior Implementation Manager

Location:
United States , East Coast

Category:
IT - Administration

Contract Type:
Not provided

Job Posted:
January 13, 2026