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Technical specialist video

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Encore Global

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Location:
United Kingdom , London

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

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Job Description:

The Technical Specialist is responsible for the set up and operation of small to large-scale audio-visual systems for live events while ensuring the utmost in client satisfaction. The position often requires the individual to act as a team leader for the onsite departmental teams.

Job Responsibility:

  • Work with Project Management/Producer teams to design and implement sufficient video systems to fulfil the brief of any given event
  • Assist Labour teams with fulfilling accurate roles with internal and external staff, ensuring the right people are in the right roles
  • Ensure all video components are added to technical drawings for events in Vectorworks
  • Ensuring consistency across all events for plans and schematics being drawn, and accurate documentation is provided for onsite teams for delivery
  • Assisting with pre production for media server/switching workflow to aid onsite delivery
  • Full understanding and operation of advanced switching systems for large scale events, linking multiple switchers where necessary (Barco E2/S3)
  • Plan, design and install multi blended projection systems utilizing Barco, Christie and Panasonic projectors with their relevant software systems
  • Design and lead complex multi screen LED display builds, utilizing multiple processors
  • Delegate tasks efficiently across large scale projects, ensuring timely delivery of all video aspects of an event
  • Drives Results - Ensures a flawlessly executed event through accurate and timely setup, operation, and breakdown of advanced audiovisual equipment as listed in the technical qualifications section
  • Troubleshoots technical issues and resolve problems quickly as they arise
  • Do the Right Thing - Complies with all Company security and safety measures
  • Reporting all health and safety issues to the HSE Manager, line manager or Project Manager onsite
  • Ensures equipment is secure from theft and/or damage when in use
  • Deliver World Class Service - Provides excellent service and strives to exceed the expectations and needs of internal and external customers
  • Maintains a positive relationship with all clients through effective communication
  • See the Bigger Picture - Collaborates with internal team on event solutions pre event and during event to ensure the best possible customer satisfaction
  • Understands and fosters the hotel/venue/client relationship
  • Values People - Creates an atmosphere that fosters the development of technical and leadership skills in other employees
  • Provides mentorship and coaching to technical, sales and operations team members to develop technical skills as needed
  • Performs advanced work (pre/during/post event) with operations team members
  • Supervises and directs other technicians during an event
  • Assists team with proper preparation, security, storage, transportation, and maintenance of equipment
  • Performs inventory and forecasting of equipment needs

Requirements:

  • Bachelor’s Degree or equivalent is preferred
  • 4+ years of field experience in specialty area is required
  • 3-5 years of customer service or hospitality experience is preferred

Nice to have:

  • Communicator
  • Team Player
  • Organized
  • Enthusiastic
  • Versatile
  • Self-starter
  • Multi-tasker
  • Efficient
  • Safety Conscious
  • Professional
What we offer:
  • Paid Time Off
  • Vacation Days
  • Paid Holidays
  • Floating Holidays
  • Sick/Personal Days
  • Premium Recognition Program (CenterStage)
  • Performance Incentive Plans (GEI Bonus)
  • Employee Referral Program
  • Annual Merit
  • Classroom/On the Job Training
  • Encore University
  • Career Pathing
  • Relocation
  • Global Transfer Opportunities
  • Private Healthcare after 12 months of service
  • Employee supported volunteering
  • Enhanced family leave provisions
  • Perkbox and Employee assistance Programme
  • Company sick pay
  • Employee recognition scheme
  • Generous employee referral scheme
  • Clearly defined Career path (and all the important support along the way)
  • Access to state-of-the-art technology
  • Global presence and opportunities worldwide
  • Long Service Programme

Additional Information:

Job Posted:
February 01, 2026

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