Technical Publications Manager, Hewlett Packard Enterprise

Hewlett Packard Enterprise

Location:
Costa Rica, Heredia

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

We are seeking a talented and motivated Technical Publications Manager to lead a dynamic technical publications team. In this role, you will oversee the preparation, production, and management of technical publications, ensuring the highest standards of quality and collaboration across global time zones. You will manage a team of skilled professionals, fostering a growth mindset and a collaborative work environment, while driving operational excellence.

Job Responsibility:

Manage and mentor a diverse team of technical writers, editors, and designers across multiple time zones
Build a culture of collaboration, innovation, and accountability, ensuring alignment with business goals
Foster a growth mindset within the team by identifying development opportunities and encouraging professional growth
Oversee the creation, production, and reproduction of technical publications such as manuals, brochures, forms, and promotional literature
Ensure publication standards are consistently met across all deliverables
Manage the coordination of printing and binding activities internally and with external vendors
Review and approve graphic layouts, camera-ready art, and reproduction copy requests
Plan, schedule, assign, and review team activities to meet deadlines and quality standards
Provide guidance and recommend process improvements to optimize workflows and align with business strategies
Prepare cost analyses for new programs and manage the publications budget
Ensure accurate inventory control and storage of printed and digital materials
Collaborate with other departments to handle production requests, providing expert advice on technical documentation needs
Work with external vendors to develop printing capabilities and ensure consistent delivery standards

Requirements:

Bachelor's degree or equivalent experience required
Minimum of 8+ years of experience in technical publications or documentation management
Proven experience managing large teams, including exempt and non-exempt individual contributors
Demonstrated ability to manage global teams and work effectively across time zones
Strong project or team management experience, including strategic planning and execution
Advanced knowledge of technical documentation processes, tools, and standards
Exceptional leadership and team-building skills, with an emphasis on collaboration and growth
Strong organizational and operational management capabilities
Excellent written and verbal communication skills, with the ability to influence and guide stakeholders

Nice to have:

Accountability
Active Learning
Active Listening
Administrative Procedures
Agile Methodology
Agile Scrum Development
Bias
Business
Coaching
Company Policies
Creativity
Critical Thinking
Data Analysis Management
Data Collection Management
Deliverables Management
Design
Design Thinking
Document Controls
Empathy
External Customers
File Maintenance
Follow-Through
Group Problem Solving
Growth Mindset

What we offer:

Health & Wellbeing
Personal & Professional Development
Unconditional Inclusion

Additional Information:

Job Posted:
June 17, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Technical Publications Manager