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Technical Project/program manager

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Ocean Blue Solutions

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Location:
United States , Columbus, Ohio

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

DAS/Office of Information Technology/Enterprise Shared Solutions is seeking an experienced resource to provide Project, Release, Operations, and Organizational Change Management (OCM) duties for the eLicense service area. This position will play a crucial role in advancing and growing the enterprise eLicense service area. The ideal candidate must possess a strong background in Project Management, Software Development Life Cycle processes (Agile, Waterfall, etc.), Organizational Change Management (OCM), vendor relationship management.

Job Responsibility:

  • Project Management and Reporting
  • Operations Management
  • Release Management
  • Customer Relationship Management
  • Provide Project, Release, Operations, and Organizational Change Management (OCM) duties for the eLicense service area
  • Play a crucial role in advancing and growing the enterprise eLicense service area

Requirements:

  • Plan, organize, prioritize, and manage multiple work efforts
  • Develop project plans and schedules
  • Identify key milestones and deliverables
  • Develop and update project artifacts
  • Triage, prioritize, and assign incoming incident/requests
  • Manage incident/request backlog
  • Develop Key Performance Indicators
  • Review Managed Service Provider status reports
  • Monitor and track SLA metrics and performance
  • Work with Managed Service Provider to scope and schedule enhancements for release
  • Manage release scope for the program and gain agreement and approval of scope changes with customer representatives and affected stakeholders
  • Track high-visibility and legislatively mandated activities/enhancements
  • Build and maintain relationships with key stakeholders and customer representatives
  • Communicate with users and customers as necessary
  • Coordinate and present proposals to customers as necessary
  • Present to technical and non-technical audiences to influence and drive outcomes
  • Identify and drive OCM needs

Additional Information:

Job Posted:
December 10, 2025

Work Type:
On-site work
Job Link Share:

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