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Technical Program Manager

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Cricut

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Location:
Malaysia , Johor Bahru

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

We are seeking an experienced and highly motivated Program Manager to join our Sustaining Engineering (SE) Team. You’ll be responsible for resolving technical issues, supporting manufacturing lines, identifying areas of cost reduction, managing schedules and coordinating change orders all as part of actively monitoring product lifecycles to keep them competitive. This role demands flexibility and good communication skills as we have a wide variety and scope of projects that interface with many groups across the company and span multiple contract manufacturers and suppliers.

Job Responsibility:

  • Work as the technical and programmatic focal point and facilitator for Sustaining Engineering activities in our Malaysia office
  • Prioritize highest value projects with US, SE team and organize resources against them
  • backlog other ideas to keep SE to-do lists lean
  • Identify part, product and assembly issues quickly and work through root cause to resolution
  • Prepare budgets, purchase orders and schedules as needed for SE projects
  • Identify cost-reduction opportunities at a part, product, assembly and calibration level
  • Coordinate testing activities with engineers and the quality department to ensure product meets engineering and product specifications
  • Manage, document and confirm product changes at multiple contract manufacturers
  • check and maintain consistency of solutions/updates across multiple CMs
  • Ensure that management and stakeholders are notified of any potential schedule impacts
  • Facilitate regular status meetings with both domestic and international teams
  • Ensure seamless communication with other functional areas (Ops and Planning, Sourcing, Process Engineering, Logistics, SW, etc.)
  • Coordinate and manage supplier and contract manufacturing activities to deliver on project objectives
  • Includes regular travel within Asia as needed (at least 4x/yr, can include travel to China, Malaysia and other areas of Asia)
  • Help build a culture of trust and teamwork
  • Reinforce and continue to develop a culture of high standards

Requirements:

  • Bachelor's degree in Engineering (Mechanical Engineering, Manufacturing Engineering or Process Engineering strongly preferred)
  • Working knowledge of software/firmware and some programming background
  • Familiarity with electronics, ability to read and understand electrical schematics and wiring diagrams
  • 5+ years in project management related to product development
  • 5+ years working on assembly lines or in a Process or Manufacturing Engineering capacity
  • Strong communication skills, teamwork and interpersonal skills
  • Strong analytical and problem-solving skills
  • Ability to utilize various technologies and tools to effectively manage projects and provide clear and concise communications
  • Adept in Microsoft Project, MS Excel, Jira
  • Proficiency in Minitab desirable
  • Ability to understand and apply statistical process control methods is highly desirable including Cpk’s, T-Tests, X-Bar/R charts, DOE’s, etc.

Nice to have:

  • Proficiency in Minitab
  • Ability to understand and apply statistical process control methods including Cpk’s, T-Tests, X-Bar/R charts, DOE’s, etc.

Additional Information:

Job Posted:
December 07, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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