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Technical Platform Manager - D365

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AO

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Location:
United Kingdom , Bolton

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Category:
IT - Administration

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Salary:

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Job Description:

As our Technical Platform Principal Lead, you’ll set the technical direction and day‑to‑day standards that keep our Microsoft estate secure and scalable. You’ll lead the D365 & Azure function defining the roadmap, establishing controls, and ensuring alignment across solution architecture for D365 Finance & Operations (F&O) and D365 WMS/SCM. Partnering closely with programme leads, you’ll own the technical standards, procedures, and controls across our Azure and D365 platform whilst driving governance, integration, automation, and cost‑aware decisions that enable secure, agile operations at scale.

Job Responsibility:

  • Set the technical direction and day‑to‑day standards that keep our Microsoft estate secure and scalable
  • Lead the D365 & Azure function defining the roadmap, establishing controls, and ensuring alignment across solution architecture for D365 Finance & Operations (F&O) and D365 WMS/SCM
  • Own the technical standards, procedures, and controls across our Azure and D365 platform whilst driving governance, integration, automation, and cost‑aware decisions that enable secure, agile operations at scale
  • Lead the D365 and Azure technical team, ensuring clear priorities and strong delivery
  • Maintain stable operations while driving change, owning the full environment lifecycle from development to production
  • Define integration architecture, implement CI/CD pipelines, and ensure readiness for SIT and UAT
  • Monitoring and performance will be key, using Azure tools to provide proactive visibility and automation
  • Manage technical services and apply FinOps principles to optimise cost and performance

Requirements:

  • Azure governance & automation (monitoring, policy/controls, infra-as-code desirable)
  • D365 F&O and WMS/SCM—solution patterns, integration touchpoints, and operational guardrails
  • Environment lifecycle management across Dev → Prod, including SIT/UAT/Staging readiness
  • Integration & CI/CD—Azure DevOps/GitHub Actions, pipelines, branching, and release controls
  • Observability with Azure Monitor, Application Insights, Logic Apps
  • ITSM integration
  • Security & access—RBAC, PAM, MFA, and secure‑by‑design principles
  • Regulatory awareness—GDPR / UK Data Protection Act implications for data and environments
  • Leadership—line management of Solution Architect, Technical Consultant, and DevOps Engineer

Nice to have:

  • Modern data & cloud exposure across broader Azure services and cost‑optimised architectures
  • Big data / streaming familiarity (e.g., event‑driven designs) for high‑throughput integrations
  • Service management practices (OLA/SLA design, service catalogue, MTTR/SLAs)
What we offer:
  • Holidays
  • 25 days, plus bank holidays (increasing to 27 days after 2 years with us!)
  • Pension
  • Contribute 5% of your annual salary and we'll do the same
  • Be a VIP at the AO Arena
  • we have loads of opportunities to win free tickets and pre-sale access!
  • Health & wellbeing
  • discounted gym membership, an onsite spa and our Help @ Hand scheme giving you access to virtual GP’s, Mental Health support and much more
  • Discounts
  • exclusive discounts across our product range
  • Family leave
  • Enhanced Maternity, Paternity and Adoption leave
  • Making a difference
  • 2 fully paid days a year to donate your time to any charity of your choice
  • On site perks
  • start your day with free on site parking, grabbing a complimentary breakfast and a coffee at our subsidised Starbucks!

Additional Information:

Job Posted:
December 19, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
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