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Technical Leader Microsoft Direct Routing Engineer with German

vodafone.com Logo

Vodafone

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Location:
Romania , Bucuresti

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Category:
IT - Software Development

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

We are seeking a collaborative Technical Leader to provide 1st Line technical expertise across software, hardware and telecom systems within Vodafone’s European network environment. The individual will support incident coordination, network troubleshooting, software development and optimisation activities across HFC, IP, DSL, GSM, UMTS and LTE networks. This role is ideal for someone who thrives in fast‑paced operational environments, enjoys solving complex technical issues and is motivated by ensuring seamless network performance for customers.

Job Responsibility:

  • Provide 1st Line technical expertise across software, hardware and telecom systems within Vodafone’s European network environment
  • Support incident coordination, network troubleshooting, software development and optimisation activities across HFC, IP, DSL, GSM, UMTS and LTE networks
  • Responsible for one or more UCC services sold to business customers, like Microsoft Teams Direct Routing, and ensures smooth operation from end to end
  • Responsible of 1st and 2nd level support of a multi-vendor environment for VF DE UCC services for the German Business Customer market
  • Independently ensures sustainable solutions as part of the problem management process
  • Derives suggestions for improving the service quality and the troubleshooting process
  • Ensures the detailed specification of demands for both OSS engineering and business service and customer monitoring
  • Analysis and evaluation of events in the context of incident management

Requirements:

  • Extensive, several years of professional experience (>3 years)
  • Experience in technical service management or quality management
  • Fluent knowledge of German and English, both spoken and written
  • Good knowledge of network/transmission/signaling protocols in the field of telecommunications
  • Detailed understanding of main network and Telco protocols like TCP/IP, VoIP, SIP, RTP, Diameter, Wireshark traces
  • Detailed understanding of cloud infrastructure like Linux VM, MS Azure, DNS management, Linux OS maintenance and upgrade
  • Ideally Cisco certification as CCNA/CCNP (Routing & Switching, Voice/Collaboration)
  • Solid fundamentals of access and core network technologies
What we offer:
  • Hybrid way of working: 2 days per week/ 8 per month
  • Medical and dental services
  • Life and hospitalization insurance
  • Dedicated employee phone subscription
  • Meal tickets/ Private pension/ Vacation vouchers/ Cultural vouchers within the budget
  • Special discounts for gyms and retailers
  • Annual Company Bonus
  • Ongoing Education
  • 23 days off
  • Special Paternal Program - 4 months of paid paternity leave

Additional Information:

Job Posted:
February 17, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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