Technical Implementations Manager Job at Paymentology

Technical Security Implementation Manager

The Technical Security Implementation Manager is responsible for the onboarding ...

Location

United Kingdom , Oxfordshire

Salary:

Not provided

e2e-assure

Expiration Date

Until further notice

Requirements

Understanding of cyber security and SIEM
Practical experience of at least 3 of the following products: Microsoft Sentinel, Sentinel data connectors, Azure Infrastructure, Azure Log Analytics, Entra ID, Microsoft Defender for Cloud, Microsoft Defender 365, Microsoft Office 365, AWS IAM, AWS SQS
Planning and organisational skills to deliver multiple concurrent time sensitive projects and meet deadlines
Ability to work under pressure whilst maintaining excellent internal and external communication
Experience to analyse customer requirements/statements of work and produce Project Initiation and technical architecture/design documentation
You must be willing to work with customers both face to face and remotely and have the confidence and skills to be a positive ambassador for e2e-assure

Job Responsibility

Onboarding Design/Architecture: Interpreting solution requirements to create and document an onboarding design in the form of customer facing high-level design documents, covering the high-level infrastructure architecture, proposed log source onboarding methods, and proposed security use cases. Production of capacity models reflecting into the design
Technical Implementation Management/Systems Integrator: Producing project initiation documents and socialising the design. Producing organisational level and detailed project plans and managing projects through to resolution and delivering into service with the SOC and support teams. Holding regular customer and internal project management calls with actions and issues. Documentation of operational procedures and obtaining customer contact/ escalation details for in-life service utilisation. Conducting acceptance into service meetings
Team Management: Managing the team’s ticket queue, task allocation for tickets and tasks required to onboard new customers and maintain/upgrade existing customers. Allocating tasks to team members and tracking their progress through to resolution
Service Validation: Testing and checking the work performed by the onboarding team, providing test reports for customers
Ongoing audit activities across all customer environments
Service Improvement: Researching and recommending new and useful operational improvements, to enable faster turnaround of new customers and existing customer upgrades
Working Relationships: Building and sustaining good working relationships with internal teams and customers

Fulltime

Manager, Technical Account Management

In this role you will lead a team of Technical Architects who serve as the bridg...

Location

United States , New York

Salary:

230000.00 - 260000.00 USD / Year

Hightouch

Expiration Date

Until further notice

Requirements

3-5 years of people management experience, preferably leading technical customer-facing teams
Proven track record of building and scaling high-performing teams in fast-growing environments
Experience developing talent and creating career growth paths for technical professionals
Strong coaching and mentorship abilities with a focus on both technical and soft skill development
8-10 years of experience in client-facing and/or technology-focused roles combining business acumen with technical expertise
Deep understanding of enterprise software implementations, APIs, databases, and data integration systems
Experience with customer success methodologies, metrics, and best practices
Proven ability to manage complex technical projects with multiple stakeholders
Exceptional communication and presentation skills with ability to influence at all organizational levels
Strong analytical and problem-solving abilities with a data-driven approach to decision making

Job Responsibility

Build, hire, and develop a high-performing team of Technical Architects focused on our largest Enterprise customers
Provide mentorship, coaching, and career development opportunities for team members
Establish team goals, performance metrics, and accountability structures that drive customer success outcomes
Foster a culture of continuous learning and technical excellence within the team
Drive retention and expansion strategies for our largest Enterprise customers in partnership with Sales leadership
Develop and implement scalable processes for customer onboarding, success planning, and expansion
Analyze customer health metrics and develop proactive intervention strategies
Ensure consistent delivery of technical expertise and guidance across all customer engagements
Maintain deep technical knowledge of Hightouch's platform and stay current with product developments
Establish technical best practices and standards for customer implementations

What we offer

Meaningful equity compensation in the form of ISO options
Offer early exercise and a 10 year post-termination exercise window

Fulltime

Technical Program Manager, Integration Management

Our Technical Operations team is looking for a Technical Program Manager to supp...

Location

United States

Salary:

110000.00 - 125000.00 USD / Year

EnergyHub

Expiration Date

Until further notice

Requirements

5+ years of experience leading large cross-team initiatives
A strong understanding of the software development lifecycle (SDLC) and related technologies
Experience working in a consulting environment, or otherwise experience coordinating with third-party business and technical teams
The ability to understand and discuss technical concepts with engineering teams
Proven experience building new processes and rolling them out to teams and departments
Comfortable working with stakeholders of all levels
Ability to translate technical concepts for business stakeholders

Job Responsibility

Interface with our DER device partners as they integrate against our APIs
Work with device partner stakeholders to communicate implementation requirements, related technical documentation, identify risks, manage and monitor project schedules
Create, manage, and deliver implementation content for partners
Own the triage process for partner issues and bugs
Coordinate with the product, partner, customer success, and engineering teams to represent and help shepherd new partner-related product capabilities
Monitor the progress of partners to ensure they move through our process
Facilitate a system for how technical specs are maintained and delivered to partners

What we offer

100% paid medical for employees
401(k) with employer match
Casual environment
Flexibility to set your own schedule
Fully stocked fridge and pantry
Free Citi Bike membership
Secure bike rack
Gym subsidy
Paid parental leave
Education assistance program

Fulltime

Oracle Cloud HCM Technical Manager

Oracle Cloud HCM Technical Manager is expected to be knowledgeable in end-to-end...

Location

India , Hyderabad

Salary:

Not provided

Infovity

Expiration Date

Until further notice

Requirements

At least 12+ years of Implementation / Support experience in implementing Oracle HCM Applications
At least 4 full lifecycle Oracle Cloud HCM implementations, working as a Technical Architect/Manager
Should have a proven track record of leadership and team management, demonstrating the ability to provide strategic planning and oversight
Design and create architecture specifications for Oracle Cloud HCM solutions with specific experience around data extracts, data migration, integration with other systems and reporting capabilities
Extensive Experience on Fast Formulas, BI Publisher, OTBI reports, HCM Extracts and HDL
Good knowledge of SOAP and REST Web services
Data extraction from legacy system for data migration. Analysis of legacy system and scripts development for data extraction in Fusion supported HDL formats
Interface design development from HCM cloud to third party system
Should have a solid understanding of delivery methodology and must have led teams in the implementation of technical solutions
Should be well-versed in the latest technical trends and must be able to provide insights on market/technical conditions and future direction

Job Responsibility

Take lead role in planning, scoping and creation of technical solutions in implementation projects
Understand technical requirements and collaborate with cross-functional teams to design, develop and test the proposed solution
Provide technical guidance and mentorship to multiple teams involved in building innovative technical components
Liaise with Onsite teams and clients to resolve technical dependencies, issues, and risks
Co-ordinate with the Onsite functional and technical team as needed for all project deliverables throughout the different phases of the implementation

Fulltime

Technical Account Manager

Excited to be partnering with a forward-thinking business who are looking to app...

Location

United Kingdom , Greater Manchester

Salary:

40000.00 - 50000.00 GBP / Year

Zest Food Jobs

Expiration Date

Until further notice

Requirements

Proven experience in a Technical Account Manager or similar technical customer-facing role
Exceptional attention to detail and a proactive approach to problem-solving
Strong relationship management and communication skills - both written and verbal
Ability to influence and collaborate effectively with internal teams, suppliers, and customers
Solid understanding of quality management, supplier auditing, and technical standards
Highly organised with the ability to manage multiple priorities and projects simultaneously

Job Responsibility

Drive and maintain all technical standards across the business
Develop and enhance internal systems and processes to support technical and quality functions
Build and maintain strategic partnerships with key customers and suppliers
Act as the main point of contact for all technical queries and product-related issues
Identify and resolve quality issues, implementing corrective actions where required
Support the day-to-day running of the technical function
Conduct supplier audits and visits to ensure they meet customer and company requirements
Manage supplier approval processes and ensure ongoing compliance
Collaborate closely with cross-functional teams to deliver outstanding customer satisfaction

Customer Implementation Manager - Enterprise

As a Professional Services Manager II at Axon Enterprise, you will be a key play...

Location

United States , Boston

Salary:

75525.00 - 120840.00 USD / Year

Axon

Expiration Date

Until further notice

Requirements

BS/BA or equivalent knowledge and experience
Extensive experience in project management, including coordination and resource tracking
Experience implementing and/or leading an Axon body-worn camera program
Understanding of software and hardware implementation, particularly in SaaS environments
Proficiency in Smartsheets or similar project management tools
In-depth knowledge of Axon products and digital evidence management systems is preferred
Experience working with corporate, retail, and security-based organizations
Excellent written and verbal communication skills, with the ability to structure projects, define milestones, and align stakeholders
Ability to work independently and take ownership of projects while effectively collaborating across various teams
Willingness to travel throughout North America, with potential for international travel

Job Responsibility

Pre-Sale Support: Engage with corporate leaders, technology decision-makers, and program managers to provide consulting, test and evaluations, and deployment needs assessments
Post-Sale Implementation: Plan, coordinate, and execute program implementations for Axon’s product suite, ensuring seamless integration and optimal use of our hardware and software solutions
Project Management: Oversee large and/or complex deployments, ensuring that project scope is clearly defined, timelines are met, and all stakeholder communications are managed effectively
Customer Interaction: Work closely with key stakeholders, including C-Suite Leadership, Directors of IT, and Directors of Security, to ensure successful adoption and implementation of Axon products
Training and Documentation: Develop and deliver comprehensive training plans and materials, ensuring customer teams are fully equipped to use Axon products effectively. Maintain detailed documentation of all training sessions and deployment milestones
Customer Feedback: Document and communicate customer feature requests and issues, providing valuable feedback to sales, product management, and other internal stakeholders
Collaboration: Partner with internal teams such as Sales, Customer Success, Finance, and Product Management to ensure a unified approach to customer satisfaction and successful project outcomes
Tool Proficiency: Utilize tools such as Smartsheets to manage project timelines, track resource allocation, and report on project status

What we offer

Competitive salary and 401k with employer match
Discretionary paid time off
Paid parental leave for all
Medical, Dental, Vision plans
Fitness programs
Emotional & Mental Wellness support
Learning & Development programs

Fulltime

Software Implementation Project Manager

We are seeking a motivated and organized professional to manage the delivery of ...

Location

Ireland , Maidenhead

Salary:

60000.00 EUR / Year

Solas IT Recruitment

Expiration Date

Until further notice

Requirements

Experience managing software implementation projects independently
Proficiency in Microsoft Office tools and basic SQL knowledge
Strong communication, problem-solving, and organizational skills
Ability to manage multiple tasks and adapt to changing priorities
Comfortable working with clients and cross-functional teams
Willingness to travel from time to time

Job Responsibility

Lead software implementation projects using structured project management practices
Estimate project scope and timelines for small to medium engagements
Build strong relationships with clients and provide excellent customer service
Configure and test software modules to meet client requirements
Troubleshoot and resolve technical or functional issues during implementations
Collaborate with client and third-party IT teams on data integrations (e.g., API, file transfers)
Gain a solid understanding of the software’s architecture and infrastructure
Share project updates and risks with internal stakeholders
Mentor new team members and provide basic client training

What we offer

Pension
Health insurance
Employees will be receiving a quarterly stipend to spend
Employee Assistance programme – wellbeing
25 days holidays
Group Life assurance scheme
Long Term Disability Scheme

Fulltime

Technical Account Manager

Our Technical Account Managers play a crucial client-facing role to drive adopti...

Location

Spain

Salary:

Not provided

Maisa

Expiration Date

Until further notice

Requirements

Strong demonstrable experience managing enterprise technology implementations
Proven experience leading customer onboarding, training programs, and change management initiatives at scale
Strong program management capabilities, including coordinating parallel workstreams, dependencies, and stakeholder management from technical teams to C-suite
Solid technical knowledge across modern cloud infrastructure and software technologies (AWS, Azure, Kubernetes, CI/CD, REST APIs) from either commercial experience or a Bachelor's degree in Computer Science, Information Systems, or related field
Demonstrable experience leading discovery processes and process mapping using various frameworks and methodologies
Excellent communication and documentation skills with the ability to present complex technical ideas and AI automation solutions to both technical and non-technical stakeholders
Business proficiency in Spanish and English
Ability to travel up to 25% of the time

Job Responsibility

Lead enterprise-wide platform rollouts across multiple customer departments, managing parallel implementation streams, comprehensive project plans, milestones, and resource requirements
Coordinate customer onboarding activities, including technical setup, process discovery and mapping, user training, and knowledge transfer
Establish and track KPIs and success metrics for each deployment phase, providing regular status updates to internal and customer executive stakeholders
Identify and mitigate implementation risks through proactive program management
Develop scalable training programs and materials to drive customer self-sufficiency and adoption through change management best practices
Build and maintain a use case repository to track implementation progress, measure success, and identify expansion opportunities
Serve as the primary point of contact for technical and operational issues during implementation
Facilitate cross-functional collaboration between customer teams and Maisa AI resources, driving stakeholder engagement

Fulltime

Technical Implementations Manager

Paymentology

Location:

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 16, 2026

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