Technical Hardware Product Manager

• Lead the product strategy for SpotOn both new hardware and improving current hardware in the field
• Manage the hardware product roadmap, making strategic adjustments as needed based on client needs, data, and business priority
• Work with multiple cross-functional teams to elicit, understand, rationalize, and prioritize requests for new functionality
• Assess market competition, client preferences, emerging technologies, and industry trends to identify what is needed to maintain a competitive advantage and sustained growth
• Partner with engineering to test new devices and leverage telemetry and data to inform decisions
• Build relationships with key business partners and other brand stakeholders to serve as the internal and external evangelist for your product
• Collaborate with other stakeholders, such as product marketing, on the creation of positioning for your products

• 4+ years of relevant product management experience with restaurant hardware or consumer hardware
• Strong understanding of the hardware lifecycle from prototype to general availability
• Ability to facilitate technical hardware discussions, customer outcome discussions, and how the two come together
• Exceptional attention to detail and ability to coordinate with stakeholders including individual contributors and external partners. Can competently navigate chaos, lead without authority, and drive best-informed decisions in the absence of perfect information
• Ability to influence C-level and help drive well informed decisions
• A metrics-driven work style that leverages data to make informed decisions
• An ability to manage multiple projects in an iterative process
• Ability to put yourself in the customer’s shoes to understand their needs and how they interact with our products

Past restaurant experience, especially working in a restaurant, is a serious plus

• Medical, Dental and Vision Insurance
• 401k with company match
• RSUs
• Paid vacation, 10 company holidays, sick time, and volunteer time off
• Employee Resource Groups to build community and inclusion at work
• Monthly cell phone and internet stipend
• Tuition reimbursement for up to $2,000 per calendar year to assist with your professional development