Technical Hands-On IT Manager Job at Robert Half (Houston)

Hands-On Infrastructure Manager

We are seeking a Hands-On Infrastructure Manager to oversee the operational perf...

Location

United States , South of Warwick, RI

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor’s degree
Proven experience in a leadership or infrastructure management role—minimum 5 years preferred
Expertise in Microsoft Systems Administration (Windows Server, Active Directory, Microsoft 365, Exchange, Azure)
Strong understanding of enterprise networks, virtualization, and cybersecurity practices
Strategic vision for modernizing outdated systems and addressing technical debt
Highly proficient in business analysis and cross-team collaboration to align IT initiatives with broader organizational goals
Excellent communication and interpersonal skills to foster team collaboration and employee engagement

Job Responsibility

Lead and develop a high-performing IT infrastructure team, fostering a collaborative and engaging environment
Manage team workloads, set clear priorities, and allocate resources effectively while ensuring on-time delivery of projects
Support strategic IT initiatives, including infrastructure modernization and cloud migration projects
Promote employee engagement while driving team alignment with organizational goals
Provide hands-on training, coaching, and professional development for team members
Maintain and optimize Microsoft-based systems (Windows Server, Active Directory, Exchange, Microsoft 365, Azure environments)
Configure, troubleshoot, and upgrade servers, PCs, applications, and network hardware for performance and dependability
Oversee security protocols to safeguard IT systems and sensitive organizational data
Execute regular maintenance checks to reduce technical debt and prevent unplanned downtime
Collaborate with IT leadership and cross-functional teams to ensure system scalability and sustainable modernization practices

What we offer

Competitive salary and benefits package
Access to resources supporting professional growth and learning

Fulltime

Technical Account Manager

As a Technical Account Manager at Metronome, you'll serve as the dedicated techn...

Location

United States , New York City; San Francisco Bay Area

Salary:

160000.00 - 220000.00 USD / Year

Metronome

Expiration Date

Until further notice

Requirements

3-5+ years in a technical customer-facing role such as Solutions Engineer, Technical Account Manager, Implementation Consultant, Customer Success Engineer, or similar
Proven ability to provide expert technical advisory on complex technical subjects with multiple stakeholders across customer and internal teams
Exceptional communication skills with ability to explain complex technical concepts to both technical and non-technical audiences
Strong technical foundation with hands-on experience working with APIs and SQL
Track record of translating business requirements into technical solutions and driving measurable customer outcomes
Strong analytical and problem-solving skills with comfort diving into data to diagnose issues and identify opportunities
Demonstrated ability to build trusted advisor relationships with customer technical and business leaders

Job Responsibility

Serve as the primary technical point of contact for assigned strategic accounts, building deep understanding of each client’s billing architecture, revenue models, and business objectives
Partner with a Strategic Account Manager to support long term success of an account, including contributing to business reviews highlighting platform value, adoption metrics, and optimization opportunities
Lead technical discovery and scoping for complex implementation projects, including our client’s new product launches, third party implementations, and custom billing workflows
Provide hands-on technical guidance on API usage, data export modeling, and platform configuration best practices
Act as the technical liaison between customers and internal teams (Product, Engineering, Sales, Account Management), translating requirements into actionable feedback
Develop trusted advisor relationships with technical decision-makers and Engineering/Accounting/RevOps/Finance leaders at your accounts
Proactively identify expansion opportunities and provide technical validation and scoping support for growth conversations
Create account-specific enablement materials including technical training, integration guides, and best practice documentation
Champion customer success by anticipating needs, removing technical blockers, and ensuring timely resolution of complex issues

What we offer

Excellent medical, dental, vision, and life insurance coverage, including a One Medical membership
Paid parental leave
FSA (Flexible spending account)
Retirement planning - Traditional and ROTH 401(k)
Flexible time off
Employee assistance program (mental health benefits)
Culture where personal growth is highly valued
Market-benched equity
Sales incentive pay (for eligible roles)

Fulltime

Technical Account Manager

We are looking for a qualified Technical Account Manager (m/f/d) in Tokyo to ove...

Location

Japan , Tokyo

Salary:

Not provided

Hornetsecurity

Expiration Date

Until further notice

Requirements

Proven work experience as a Technical Account Manager
Solid technical background with hands-on experience in digital technologies
Familiarity with software and front-end development
Strong technical expertise in email (SMTP/MTA)
Strong experience in data analysis
Practical experience using Grafana and Clickhouse
Excellent knowledge of Linux
Strong skills in analyzing and resolving customer problems
BSc degree in Computer Science or a relevant field
Native-level Japanese language skills (speaking, reading, and writing)

Job Responsibility

Provide technical support for customers throughout both pre-sales and post-sales processes
Address all product-related queries promptly and accurately
Train customers to use products effectively and confidently
Provide developers with customer feedback to help identify potential new features or products
Report on product performance and share key insights with internal teams
Identify solutions to reduce support costs while maintaining customer satisfaction
Analyze customer needs and suggest upgrades or additional features to meet their requirements
Liaise with the sales department to win new business and increase sales opportunities
Establish and maintain best practices for customer support and technical account management
Keep track of sales performance metrics and ensure data-driven decision-making

What we offer

Free space for innovation and independent action in a fast-growing international company
Short decision paths and flat hierarchies in an open work atmosphere
Personal and professional development opportunities

Technical Manager

My client, a well-established food and drink manufacturer, who is seeking an exp...

Location

United Kingdom , Greater Manchester

Salary:

50000.00 - 60000.00 GBP / Year

Zest Food Jobs

Expiration Date

Until further notice

Requirements

Proven experience as a Technical Manager within the food and drink industry
Strong knowledge and hands-on experience of BRC standards
Previous exposure to retailer standards and customer requirements
Expertise in HACCP and GMP
A track record of managing and developing high-performing teams
Excellent communication and leadership skills with the ability to influence at all levels

Job Responsibility

Report directly to the Site General Manager and sit on the Senior Leadership Team
Lead and manage the technical and quality departments
Ensure that all site technical standards are adhered to at all times
Maintain audit readiness across the site and lead external audits and customer visits
Guarantee full compliance with retailer and customer standards
Drive continuous improvement in food safety, quality, HACCP, and GMP
Lead, motivate, and develop the technical team to deliver excellence

Technical Account Manager Team Leader

BioCatch is helping the world’s largest financial institutions prevent fraud whi...

Location

Israel , TLV

Salary:

Not provided

BioCatch

Expiration Date

Until further notice

Requirements

5+ years of experience in technical account management, customer success, or enterprise support roles, with at least 2 years in a leadership/mentorship capacity
Proven track record in leading customer-facing technical teams within enterprise SaaS, security, or fintech environments
Strong technical background with the ability to guide TAMs and engage directly with enterprise customers
Experience managing escalations and postmortem processes. Coordinating cross-functional teams
Excellent leadership, communication, and stakeholder management skills
A proactive mindset with the ability to balance hands-on technical work and team leadership
Broad technical fluency: APIs/SDKs
authentication (JWT/Basic/mTLS)
SSO (SAML/OIDC)
certificates/TLS

Job Responsibility

Lead, mentor, and develop a team of Technical Account Managers, fostering a proactive, ownership, and customer advocacy culture
Define and track team KPIs, ensuring consistent value and operational excellence delivery
Drive team enablement, training, and career growth, while promoting knowledge sharing and best practices
Provide high‑touch support services and ensure best‑practice support standards
Review overall customer operational health, guiding TAMs on risk mitigation and optimization
Oversee coordination of updates and enhancements across the TAM team
Enable TAMs to support their customers during their own release cycles
Create and manage a framework for the team to own and manage implementation, update, and maintenance projects for their customers
Ensure customers are informed about fixes, patches, and new releases, including demonstrations and impact assessments
Supervise escalations (incidents and Top Customer Issues), ensuring appropriate engagement of Engineering, Solutions, Operations, and Product teams

Fulltime

Technical Manager

We are currently looking for a Technical Manager to join our Renewable Energy te...

Location

Spain , Madrid

Salary:

Not provided

Metlen Group

Expiration Date

Until further notice

Requirements

6+ years of hands-on experience leading and managing PV plants
Technical background in Industrial, Civil or Electrical Engineering, or a similar field
Strong communication, organizational, and interpersonal skills
Exceptional people skills—adaptable, client-focused, and skilled at building strong relationships with teams and third parties
Fluency in Spanish and English (Portuguese proficiency is a plus)

Job Responsibility

Liaising with local agencies, DNOs, and other stakeholders to clarify local processes and requirements
Providing critical technical insights to local site teams before the start of construction to ensure everything runs smoothly
Supporting the Project Management and Construction teams with technical details throughout the project
Leading the start-up process of projects, defining the steps for commissioning, and ensuring the sites are ready for commissioning
Acting as the main technical point of contact for local investors' technical teams and collaborating with the Engineering Department to resolve issues in the best interest of the company
Assisting local project management teams in preparing the tender by clarifying the technical scope and reviewing the technical aspects of the bid
Helping the project management team define the technical scope for subcontractors after working with the engineering department

What we offer

Competitive remuneration package
Opportunity to work on exciting renewable energy projects
Friendly and professional working environment
Career development opportunities
Private medical insurance

Fulltime

Technical Project Manager

Our client, a fast-growing TECH start up is looking for a Technical Project Mana...

Location

United Kingdom , London

Salary:

Not provided

Blu Digital

Expiration Date

Until further notice

Requirements

AWS accredited
Experience managing system migration to Amazon Web Services
Ability to be hands-on
Experience liaising with customers and senior stakeholders
Strong communication skills
Ability to confidently liaise with stakeholders at all levels, internal and external
Experience working in a fast-paced, growing environment with changing needs

Job Responsibility

Responsible for system migration to Amazon Web Services
Main point of contact for all technical queries
Liaise with customer and senior stakeholders

Technical Support Manager

Metronome is hiring a Technical Support Manager to lead and evolve our support f...

Location

United States , New York City; San Francisco Bay Area

Salary:

171000.00 - 214000.00 USD / Year

Metronome

Expiration Date

Until further notice

Requirements

5+ years in technical support or support engineering roles
2+ years of people management
Proven experience working closely with Product and Engineering teams to drive product and process improvements
Strong technical foundation — comfortable debugging APIs, reading logs, and diagnosing complex SaaS issues
Demonstrated success defining and managing SLAs, escalation paths, and metrics-driven operations
Excellent communication skills with both technical and non-technical audiences

Job Responsibility

Lead and mentor a growing technical support team, setting clear expectations, SLAs, and career paths
Partner closely with Engineering, Product and GTM to define internal SLAs, streamline escalation processes, and drive root-cause analysis
Develop and execute a global support strategy that balances quality, coverage, and efficiency
Build dashboards and reporting to track SLA adherence, ticket trends, and product feedback loops
Step in as a hands-on technical escalation point when needed — reproducing issues, analyzing logs, and communicating findings clearly to both engineers and customers

What we offer

Excellent medical, dental, vision, and life insurance coverage, including a One Medical membership
Paid parental leave
FSA (Flexible spending account)
Retirement planning - Traditional and ROTH 401(k)
Flexible time off
Employee assistance program (mental health benefits)
Culture where personal growth is highly valued
Market-benched equity
Sales incentive pay (for eligible roles)

Fulltime

Technical Hands-On IT Manager

Robert Half

Location:
United States , Houston

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 12, 2026

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