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The primary function of this role involves processing customer applications, maintaining customer records, and resolving customer inquiries. Additionally, this role involves monitoring customer accounts and taking appropriate action.
Job Responsibility:
Collaborate in the standardization of workflow and have the opportunity to give input
Contribute to the building of the foundation of initial models and define the everyday workflow
Update legacy parts information to eliminate the need for manual input of different part SKUs/codes from Syteline to SolidWorks
Work on creating a 'rules-based environment' in SolidWorks
Apply mathematical engineering to break down physical systems/product specifications
Navigate Syteline and adopt its systems
Participate in stakeholder meetings and communications
Create and maintain technical and user documentation
Conduct AB Testing, Compatibility Testing, and Back-Testing
Utilize backup technologies and computer hardware effectively
Requirements:
Proficiency in AB Testing and Back-Testing methodologies
Extensive knowledge about Backup Technologies
Familiarity with Computer Hardware
Proficiency in using SolidWorks or similar software
Experience with Compatibility Testing
Ability to conduct and participate in Stakeholder Meetings
Strong Stakeholder Communication skills
Ability to create Configuration Documentation
Proficiency in drafting Technical Documentation
Experience in creating User Documentation
Knowledge of Plastics Manufacturing Industry is a plus
Nice to have:
Knowledge of Plastics Manufacturing Industry
What we offer:
medical, vision, dental, and life and disability insurance
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