CrawlJobs Logo

Technical Enablement Manager

glean.com Logo

Glean

Location Icon

Location:
United States

Category Icon

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided

Job Description:

We are seeking a highly skilled and Technical Enablement Manager to focus on the enablement of our Sales Engineers (SEs), Solutions Architects (SAs), AI Outcomes Managers (AIOMs) and Support teams. This role will be pivotal in developing and implementing technical training strategies that enhance the technical acumen and effectiveness of our technical teams, driving performance, efficiency, and productivity.

Job Responsibility:

  • Develop and execute a comprehensive technical training strategy for our SEs, SAs, AIOMs and Support team
  • Collaborate with technical leadership to integrate advanced technical concepts into training and coaching
  • Partner with Field Enablement functions to introduce role-specific onboarding content
  • Implement continuous learning programs
  • Develop and maintain a library of technical enablement resources
  • Work closely with the technical teams to understand their needs and develop content
  • Partner with technical writing and the SA team to successfully train Glean’s managed implementation partners
  • Monitor and analyze the effectiveness of technical enablement initiatives
  • Facilitate training sessions for the technical teams

Requirements:

  • 5+ years of experience in a Solutions Architect, Solutions Engineer, Technical support, or related role
  • Bachelor's degree in Computer Science, Engineering, or related field
  • Proven experience in technical training, technical enablement, or a similar role within a technical environment
  • Deep knowledge of or direct experience with LLMs/AI required
  • Experience with cloud environments such as GCP, AWS, or Azure
  • Proficient in programming languages like Python or Java
  • Familiar with API configurations and can effectively demonstrate technical functionalities to non-technical audiences
  • Excellent written and verbal communication skills
  • Strong project management and organizational skills
  • Ability to work effectively in a fast-paced, team-oriented environment
  • Proficiency in content management systems and design software
  • Deep knowledge of technical processes and customer journey mapping
  • Ability to analyze data and use it to make informed decisions

Nice to have:

Experience in enablement is a plus

What we offer:
  • Medical, Vision, and Dental coverage
  • generous time-off policy
  • opportunity to contribute to your 401k plan
  • home office improvement stipend
  • annual education and wellness stipends
  • vibrant company culture through regular events
  • healthy lunches daily

Additional Information:

Job Posted:
January 15, 2026

Employment Type:
Fulltime
Work Type:
Remote work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Technical Enablement Manager

Technical Enablement Manager

As the Technical Enablement Manager, you'll play a crucial role in empowering ou...
Location
Location
United States
Salary
Salary:
177000.00 - 215000.00 USD / Year
getdbt.com Logo
dbt Labs
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A minimum of 5-10 years of related experience with a focus in enterprise software, sales engineering, and enablement in the data space
  • Bachelor’s degree
  • Exceptional business, technical, and sales acumen
  • Should have technical expertise in data engineering, data warehousing or analytics, AI/ML a plus
  • Experienced in designing, building, and delivering enablement programs
  • Ability to lead through influence
  • Ability to establish sponsorship and secure support from a diverse group of internal stakeholders and cross-functional partners to successfully deliver programs
  • Ability to manage competing priorities across multiple projects, while meeting deadlines and producing quality deliverables
  • Highly organized with excellent communication skills (including presentation skills)
  • Experience working in a fast-changing environment that requires strategic thinking, resourcefulness, agility, results-oriented decision making and commitment to excellence
Job Responsibility
Job Responsibility
  • Take a hands-on approach in building, implementing, and managing critical enablement programs that ensure our sales organization is well-equipped with the content, training, and resources to meet and exceed sales quotas
  • Demonstrate discipline to build, work, and strategically revise the plan versus reacting and responding to ad-hoc requests
  • Establish yourself with Revenue and Field Engineering leadership as a key member of their extended leadership team
  • Contribute to the definition and development of the Global Field Engineering Enablement plan, and lead communication and execution of the plan
  • Collaborate with the Global Onboarding team to shape and continuously refine the onboarding program based on the segment's needs
  • Build strategic partnerships and align with internal and cross-functional SMEs on enablement of content creation and delivery
  • Collaborate with your Enablement peers to create greater scale, and share content and other enablement artifacts to reduce unnecessary work
  • Leverage internal tools to create compelling educational material (guides/labs/videos)
  • Distill complex topics into consumable information
  • Work collaboratively and have strong communication skills, especially in teaching complex concepts, and creative, prescriptive thinking
What we offer
What we offer
  • Unlimited vacation time with a culture that actively encourages time off
  • 401k plan with 3% guaranteed company contribution
  • Comprehensive healthcare coverage
  • Generous paid parental leave
  • Flexible stipends for: Health & Wellness
  • Home Office Setup
  • Cell Phone & Internet
  • Learning & Development
  • Office Space
  • Fulltime
Read More
Arrow Right

Sr. Technical Enablement Program Manager, Product

The Sr. Technical Enablement Program Manager, Product is the essential link betw...
Location
Location
United States
Salary
Salary:
152000.00 - 208000.00 USD / Year
wiz.io Logo
Wiz
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years proven experience in Product Enablement, Technical Training, or Program/Project Management within a fast-paced, high-tech B2B environment
  • Deep Technical Acumen: Mandatory and demonstrable advanced knowledge of Cloud Security principles, architecture, and industry concepts
  • Demonstrated experience owning and driving New Product Introduction (NPI) enablement from concept to field readiness
  • Exceptional program management skills with a strong attention to detail and a proven ability to manage multiple complex, cross-functional projects across various timelines
  • Strong understanding of how to translate technical product information (specs, features) into field-consumable materials (BOM, battlecards, enablement guides)
  • Exceptional collaboration skills, with the ability to effectively partner with Product Management, Product Marketing, Content Teams, and Field Leadership
Job Responsibility
Job Responsibility
  • New Product Introduction (NPI) Ownership: Own the dedicated Enablement Program Manager driving the readiness for all New Product Introductions (NPI) and major feature releases
  • Translate the Tech: Be the voice of the field on the weekly Release Notes call
  • Build the Toolkit: Convert product updates into the necessary toolkit that the field uses every day
  • Drive Alignment: Lock down launch success by partnering directly with Product Management, Product Marketing, and Field Enablement
  • Content Strategy & Refresh: Content Lifecycle Manager: Take full ownership of our foundational product materials
  • Creator Liaison: Serve as the strategic hub between the Field Enablement team and the Content Creation/LXD team
  • Revitalize the Library: Proactively initiate and manage projects to revamp underperforming or stale assets
  • Field Readiness & Deployment: Role-Based Impact: Align closely with the Field Enablement team to ensure all NPI and refreshed assets are strategically packaged and delivered
  • Measure Success: Go beyond delivery by actively measuring the effectiveness of enablement programs
What we offer
What we offer
  • Medical, dental and vision insurance
  • Home Office Setup reimbursement
  • Flexible Spending Accounts
  • Monthly Connectivity reimbursement
  • Employee Assistance Program (EAP)
  • Short- and Long-term Disability Insurance
  • Life & Accident Insurance
  • 401(k) Retirement Savings Plan (with employer match)
  • Flexible paid time off + 11 paid holidays
  • Paid leave programs, including parental, pregnancy health, medical and bereavement leave
  • Fulltime
Read More
Arrow Right

Senior Revenue Enablement Manager

The Senior Technical Revenue Enablement Manager is responsible for empowering te...
Location
Location
United States , San Francisco; Austin; New York; Mountain View
Salary
Salary:
Not provided
https://www.atlassian.com Logo
Atlassian
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 10+ years in technical enablement and/or technical sales experience, preferably at a SaaS company
  • demonstrated strength conducting needs analysis and translating insights into actionable, role-specific enablement strategies with measurable impact
  • skilled at rapidly scoping and developing enablement strategies and scalable learning programs tailored to different technical roles and learning levels
  • experience with hands-on tools such as sandbox environments, demos and technical labs
  • excel at simplifying complex technical concepts into clear, compelling and actionable content
  • well versed in building skill-based and application-oriented learning experiences, assessments and certifications, utilizing adult learning theory, instructional design best practices and a breadth of enablement modalities
  • communicate effectively across technical and non-technical audiences, building trust and alignment trust with stakeholders at all levels
  • deep understanding of solution-based sales cycles, enterprise buying behaviors, value selling and both sales and partner motions
  • ability to work with ambiguity and achieve goals in a structured manner within a fast-paced and continuously evolving environment
  • agile and engaging facilitator
Job Responsibility
Job Responsibility
  • Develop and lead comprehensive technical enablement strategies that support sales, customer success and partners, engaging with the respective leaders as a trusted advisor to design and validate strategies
  • partner with sales, success and partner leadership, along with HR, to define and develop role-based competencies that inform key technical skills and behaviors
  • conduct regular needs analyses– data, interviews and stakeholder feedback– to identify knowledge and skill gaps across target audiences and translate these insights into enablement strategies and priorities
  • collaborate with stakeholders, including product, RevOps and target audience SMEs, to scope, design, and launch enablement programs and content aligned to identified performance gaps and business priorities, including technical certifications
  • design enablement programs that are multi-modal, recommending the right enablement modality based on the goals, behavior change and context
  • qualify incoming enablement requests across the business, vetting based on alignment with strategic priorities and impact on Atlassian’s enterprise transformation
  • enable front line managers to coach, reinforcing technical acumen, operational best practices and value selling skills
  • represent the voice of the field when engaging business stakeholders advocating for readiness requirements, priorities and audience relevance
  • conduct quarterly business reviews (QBRs) to assess enablement progress, capture feedback, and refine strategic direction
  • establish clear success metrics and continuously measure, track and enhance the impact of technical enablement initiatives
What we offer
What we offer
  • Health and wellbeing resources
  • paid volunteer days
  • other perks and benefits
  • Fulltime
Read More
Arrow Right

Technical Program Manager

This is a foundational and high-impact role for a Senior Technical Program Manag...
Location
Location
Portugal , Lisbon
Salary
Salary:
Not provided
aiven.io Logo
Aiven Deutschland GmbH
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years of experience in a Technical Program Manager, Technical Project Manager, or Senior Engineering Manager role, ideally within a high-growth PaaS, Cloud Infrastructure, or Developer Tools company
  • Demonstrated experience managing the delivery of highly technical products where deep understanding of infrastructure, data systems, or platform services was required
  • Proven ability to not just follow processes, but to design and implement simple, effective delivery and planning frameworks from scratch in a pragmatic, results-oriented manner
  • Expert capability in driving execution in an agile/lean environment, with a track record of successfully delivering complex, multi-quarter programs on time
  • Exceptional ability to lead and align diverse stakeholders, including Engineering, Product Management, Security, and Go-to-Market teams
Job Responsibility
Job Responsibility
  • Establish the TPM Function: Help define the charter, standards, and practical best practices for the TPM discipline across the Product and Engineering organization
  • Define Delivery Workflows: Create, document, and embed scalable delivery frameworks, rituals, and communication standards (e.g., planning, dependency management, launch readiness) that drive predictable, high-quality outcomes
  • Drive Complex Programs: Own the end-to-end delivery of a major, long-term roadmap track or a set of highly complex, cross-functional products, acting as the operational owner
  • Manage Dependencies and Risk: Proactively identify, track, and mitigate critical technical and schedule dependencies across numerous teams, conducting deep-dive technical reviews with engineering leaders to address systemic risks (scaling, architecture, security)
  • Tooling Improvement: Work closely with the Operations team to continuously improve the tooling that enables accurate planning, tracking, and reporting for the product delivery teams
  • Improve Go-to-Market: Partner directly with the Go-To-Market (GTM) team to refine and execute product launch processes, ensuring seamless internal alignment and proper technical support for sales enablement and market release
  • Communicate & Report: Establish and monitor key delivery health metrics, providing clear, concise, and accurate status reporting on program progress to executive stakeholders
  • Champion Quality: Ensure non-functional requirements (Security, Reliability, Performance) are prioritized and integrated as critical milestones throughout the entire product delivery lifecycle
What we offer
What we offer
  • Participate in Aiven’s equity plan
  • With Aiven locations spanning the globe, we want all of our crabs to find the right balance with our hybrid work policy
  • Get the equipment you need to set yourself up for success
  • Step up your career game with real employer support (use one of our learning platforms, annual learning budget, and more)
  • Get holistic wellbeing support through our global Employee Assistance Program
  • Contribute to open-source projects that you find meaningful outside of work - and get paid for it! Our Plankton program recognizes extra work to the open-source ecosystem for developers and non-developers alike
  • Use up to 5 days per year to volunteer for a good cause of your choice
  • Join one of our team member resource groups - empower yourself and others in missions that resonate with you
  • Fulltime
Read More
Arrow Right

OEM Partner Marketing and Enablement Manager

We're seeking a dynamic and results-oriented OEM Partner Marketing and Enablemen...
Location
Location
United Kingdom , London
Salary
Salary:
Not provided
aiven.io Logo
Aiven Deutschland GmbH
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Technical and demand generation marketing expertise
  • Sales enablement experience
  • Strong understanding of the DBaaS market
  • Ability to develop and execute marketing programs
  • Ability to create and deliver enablement resources
  • Ability to work closely with internal teams (Sales, Product, Marketing) and external partners
Job Responsibility
Job Responsibility
  • Partner Marketing Strategy & Execution: Collaborate with Key Account Directors (KADs) and OEM partners to develop and execute joint demand generation plans
  • Develop and deliver high-impact marketing assets tailored for OEM partner use
  • Create compelling content that highlights the value proposition of Aiven's platform
  • Plan, execute, and track joint marketing campaigns with OEM partners
  • Continuously monitor market trends, competitive landscapes, and partner performance
  • Partner Enablement & Training: Design, build, and maintain comprehensive enablement programs for OEM partner sales and marketing teams
  • Develop and deliver engaging training materials
  • Conduct live and virtual training sessions for OEM partner teams
  • Continuously evaluate and improve partner enablement processes
  • Create and maintain sales tools and enablement resources
What we offer
What we offer
  • Participate in Aiven’s equity plan
  • Hybrid work policy
  • Equipment provided
  • Employer support for career development (learning platforms, annual learning budget)
  • Global Employee Assistance Program
  • Paid contribution to open source projects (Plankton program)
  • Up to 5 days per year to volunteer for a good cause
  • Private medical & dental health insurance
  • Childbirth cash benefit
  • Employer's liability insurance
  • Fulltime
Read More
Arrow Right

Technical Project Manager

Join a dynamic, forward-thinking team shaping the future of internal tools. Here...
Location
Location
United States , Sunnyvale
Salary
Salary:
Not provided
enormousenterprise.com Logo
Enormous Enterprise
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in computer science, Business, Information Systems, or a related field
  • 3+ years of progressive experience in technical product management, enterprise systems (e.g., Salesforce, Gainsight, Netsuite, CDP), consulting, or internal tool development
  • Familiarity with project management best practices, with demonstrated interest in backlog management and cross-functional coordination
  • Excellent communication and organizational skills, with strong attention to detail and the ability to manage multiple priorities effectively
  • Proven ability to lead stakeholder discussions, provide project updates, and clarify expected outcomes
  • Expertise in identifying root causes of complex technical issues and crafting precise technical requirements
  • Strong customer focus, with an ability to translate customer insights into team and project goals
  • Adaptable and able to thrive in a dynamic, fast-paced environment
Job Responsibility
Job Responsibility
  • Backlog Support & Initiative Management
  • Manage a backlog of ~30 high-impact initiatives, focusing on discovery, problem framing, and gathering cross-functional insights to ensure projects are ready for steering committee prioritization
  • Roadmap & Project Updates
  • Collaborate with tech teams to help maintain an up-to-date roadmap, tracking progress and communicating key updates to stakeholders
  • Support coordination efforts across teams, making sure project information is clear and accessible and escalating any risks or blockers
  • Quarterly Reports & Internal Training
  • Assist with the creation of quarterly win reports for senior leadership presentations, capturing program highlights and key outcomes
  • Enhance training and enablement materials for Internal Tools tech teams to elevate our standards in planning and delivering impactful initiatives
Read More
Arrow Right

Senior Product Enablement Manager

Intercom's Global Sales Organization is rapidly evolving, and the GTM Enablement...
Location
Location
Ireland , Dublin
Salary
Salary:
Not provided
intercom.com Logo
Intercom
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years in Sales Enablement, Solutions Engineering, Technical Training, or a related role in a SaaS organization
  • A strong technical aptitude with the ability to bridge R&D and GTM, translating complex technical details into clear guidance for customer-facing teams
  • Experience designing and delivering technical curriculum, including hands-on labs, certifications, and self-paced learning interventions
  • Deep understanding of the 'Solutions' function (CSMs, SEs, Professional Services) and the technical readiness required to drive customer adoption and retention
  • The ability to work cross-functionally and build trusted relationships with Product Managers, R&D, and GTM leadership
  • Excellent communication and presentation skills, with an intuitive sense for delivering the right technical information at the right time
  • Analytical mindset with the ability to measure technical proficiency and report on the effectiveness of certification programs
Job Responsibility
Job Responsibility
  • Developing a scalable and repeatable strategy for the technical education of AEs, RMs, CSMs, SEs, and Professional Services
  • Creating and maintaining a full suite of technical training materials, including hands-on labs, documentation, and how-to guides
  • Leading and facilitating technical training sessions, both live and on-demand, including 'Train the Trainer' programs and new product release training
  • Owning the AI Fluency Program, creating a unified baseline of understanding regarding our AI capabilities (Fin) across the GTM organization
  • Building and operationalizing a scalable certification framework that integrates AI learning objectives and continuous upskilling into onboarding and ongoing enablement
  • Ensuring every GTM role is fluent in AI and able to guide customers through AI-driven change management and adoption
  • Serving as the primary liaison between R&D and the Solutions teams, translating product functionality and architecture into digestible, actionable training content
  • acting as the primary conduit for feedback from the Solutions teams back to R&D and Product, synthesizing field insights to help inform the product roadmap
What we offer
What we offer
  • Competitive salary and equity in a fast-growing start-up
  • We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
  • Regular compensation reviews - we reward great work!
  • Pension scheme & match up to 4%
  • Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
  • Flexible paid time off policy
  • Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
  • If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too
  • MacBooks are our standard, but we also offer Windows for certain roles when needed
  • Fulltime
Read More
Arrow Right

Manager, Technical Delivery

We are seeking a leader to scale a high-performing team of Technical Delivery Ma...
Location
Location
United States , San Francisco; New York City; Redwood City
Salary
Salary:
160000.00 - 240000.00 USD / Year
snorkel.ai Logo
Snorkel AI
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 5+ years in technical delivery, operations, or program management
  • 3+ years managing people or teams
  • Strong grounding in data systems, analytics, or AI/ML concepts
  • Comfort with SQL, Python, and data workflows is a plus
  • Proven track record of developing and scaling high-performing teams in a dynamic environment
  • Ability to oversee complex, multi-stakeholder technical projects from start to finish
  • Strong written, verbal, and visual communication skills to translate technical and operational concepts to diverse audiences
  • Skilled at assessing trade-offs, managing budgets, and aligning resources to business priorities
  • Bias to action, resilience in fast-paced environments, and willingness to roll up your sleeves when needed
Job Responsibility
Job Responsibility
  • Enable delivery success: Provide oversight on complex customer projects, ensuring delivery is on-time, on-budget, and meets the highest standards of quality
  • Lead and manage the TDM team: Recruit, mentor, and develop a group of technical delivery managers, ensuring they are set up for success in delivering high-quality projects
  • Drive operational excellence: Establish best practices, playbooks, and scalable processes across project planning, risk management, and stakeholder communication
  • Partner with leadership: Collaborate closely with the Head of Delivery to translate strategic goals into operational execution and team priorities
  • Cross-functional collaboration: Work with research, engineering, product, and client-facing teams to align delivery activities with broader business goals
  • Champion continuous improvement: Identify opportunities to innovate and streamline delivery methodologies, tooling, and reporting
  • Customer alignment: Support TDMs in interfacing with clients, helping refine scope, manage expectations, and ensure customer success
  • Data-driven management: Use metrics and insights to monitor delivery health, team performance, and customer impact
What we offer
What we offer
  • Medical
  • dental
  • vision
  • 401(k)
  • equity compensation in the form of employee stock options
  • Fulltime
Read More
Arrow Right