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Technical Documentation Quality Manager

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Bühler Group

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Location:
Switzerland, Uzwil

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The Quality Manager is responsible for ensuring the quality of Technical Product Information in accordance with established writing guidelines and standards. This role involves monitoring and inspecting content, working closely with the team's Technical Writers, reporting on any quality-related issues, and providing training to Technical Writers.

Job Responsibility:

  • Oversee the correction and review of documentation created by the local Technical Writers
  • Establish, improve, and update writing guidelines for English content creation
  • Structure modular texts within the CMS System ST4
  • Assume responsibility for quality and standards as an ambassador
  • Assume responsibility for creating and updating documentation included with products based on norms and company-internal standards
  • Coach and mentor junior technical writers and onboarders across different businesses
  • Conduct training courses for new onboarders
  • Complete timely and accurate audits and report on findings
  • Ensure all relevant regulations, work rules, and quality procedures are followed on the department

Requirements:

  • High level of technical expertise
  • Advanced user knowledge in XML-based editing systems, preferably ST4
  • Knowledge of media editing
  • Excellent knowledge of written and spoken English, C1 or equivalent
  • Focus on service and customer-orientation and a commitment to quality
  • Ability to work on a team and independently
  • Good communication skills and a sociable demeanour
  • Willingness to work with international teams, with sound intercultural skills & understanding
  • Ability to convey difficult concepts in a simple and understandable manner
  • Willingness to travel 10–15% for onsite training
What we offer:
  • Daily fitness menu from 7,50 CHF
  • OSTWIND ZVV / Z-Pass + half-fare travelcard for CHF 365 + CHF 400 public transport credit
  • Attractive first-class travelcard or free parking
  • Preventive health care through laboratory analyses, massages, nutritional advice, physiotherapy, group courses and a company doctor
  • Special conditions for cell phone subscriptions via Mobilezone with Sunrise and Swisscom
  • Promotion of physical activity through self-organized circuit training and running groups
  • Vouchers for Update and Activ Fitness
  • Discounts from the Kita Chinderhus Rägeboge Uzwil for parents/guardians

Additional Information:

Job Posted:
December 06, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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