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In this technical internship, you’ll be part of a wider team that shapes how IT solutions are transformed to meet business challenges, ensuring we provide a world-class design and delivery experience to customers globally. You’ll get the chance to work with technical experts in their respective fields, to develop your understanding of network design, cloud architecture, contact centre and digital workplace solutions – and how these work for our customers. Through the power of deploying technical solutions, you can shape how our customers operate, provide services, and ultimately achieve their business objectives – supporting our purpose of using the power of communication to connect for good.
Job Responsibility:
Learn about the technology solutions we provide for our customers & contribute towards solutions
Learn job-specific skills: Principles of Continuous Improvement & how to apply that in an organisation
Networking & SD-WAN (software defined wide area network) solutions for customers
Set up an IT helpdesk with a Cloud voice product
Propose a network solution to meet a customer need
Process, procedures, design gold-standards
Customer engagement & requirements capture
Work with experienced Network & Voice designers
Collaborate with wider members of the Unit on customer solutions and designs
Contribute to: Continuous Improvement initiatives
AI & automation strategic direction
Work-based projects
Network, LAN/WAN, Voice, Cloud design or implementation
Requirements:
On target for a 2.2 and in the penultimate year of a relevant STEM degree such as: Applied Computer Science/Computer Engineering/Computer Networking/Computer Science/Cyber Security
A passion for technology and problem-solving
Technical capability from your degree such as automation
Curiosity about how networks work and how to make them better
Commercial awareness against customer market landscape
Strong teamwork and communication skills
Willingness to learn, adapt, and embrace new challenges
Natural problem-solvers, resolving issues whilst managing impact and risk
Proactive, can take initiative and are focused on continuing to grow and develop
Full UK Right to Work for the duration of the scheme
May need to go through additional personnel screening and SC Government Security clearance
What we offer:
Competitive internship salary
Access to BT’s early careers community, events, and networking sessions
Flexible working options where possible, depending on project needs