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The Technical Delivery Manager is a senior, cross-functional role responsible for bridging commercial opportunity and delivery execution. Reporting to the Chief Operating Officer, the role leads all technical pre-sales activities and provides technical leadership and delivery assurance across client engagements. The position plays a critical role in shaping high-quality, commercially sound proposals and ensuring successful translation of agreed scope into delivered outcomes. The role combines strong technical credibility, commercial acumen, and delivery leadership.
Job Responsibility:
Own and lead all technical pre-sales activities in collaboration with Sales and the COO
Analyse client requirements and translate them into clear, feasible technical solutions and delivery approaches
Develop and contribute to business cases, including solution options, assumptions, risks, dependencies, and cost models
Produce, review, and validate scope of works inputs for proposals, ensuring clarity, completeness, and deliverability
Define delivery methodologies, resourcing models, timelines, and governance approaches for proposed work
Coordinate internal reviews of proposals, engaging technical, delivery, commercial, and executive stakeholders
Ensure all proposals align with organisational delivery capability, risk appetite, and strategic objectives
Act as the technical authority during bid responses, client presentations, and clarification phases
Provide senior technical leadership across active projects to ensure solutions are delivered as designed and agreed
Act as a bridge between pre-sales commitments and delivery execution, ensuring continuity and clarity
Support delivery teams in interpreting scope, assumptions, and success criteria defined during pre-sales
Serve as a senior escalation point for technical, delivery, or scope-related challenges
Identify and proactively manage delivery risks, issues, and dependencies
Support solution assurance activities to maintain quality and architectural integrity
Work closely with the COO to align delivery execution with operational and strategic priorities
Contribute to delivery governance, assurance, and portfolio-level reporting as required
Build strong working relationships across Sales, Delivery, Finance, and Executive teams
Capture and apply lessons learned from pre-sales and delivery to improve future proposals and execution
Support the development and continuous improvement of delivery frameworks, standards, and tools
Promote best practice in technical delivery, project management, and governance across the organisation
Requirements:
Proven experience in a Technical Delivery Manager, Technical Project Manager, or similar senior delivery role
Strong background in technical pre-sales, including business case development and proposal support
Experience delivering complex technical or digital projects in a client-facing environment
Demonstrated ability to operate across both commercial and delivery functions
Experience working with senior stakeholders, including C-level or executive leadership
Strong technical understanding with the ability to translate complexity into clear outcomes
Excellent written communication skills, particularly for proposals and business cases
Solid project management capability, including planning, risk management, and delivery control
Commercial awareness and ability to balance scope, cost, risk, and value
Strong facilitation and coordination skills across multi-disciplinary teams
High level of ownership, accountability, and attention to detail