Technical Business Analyst Job at Airalo

Technical Business Analyst

Airalo

Location:
Spain; United Kingdom

Category:
IT - Administration

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

We are seeking a versatile Technical Business Analyst to lead the localized adaptation and system integration of our Global MVNO Core. Your mission is to ensure that our platform (HSS, DRA, PGW) isn't just "connected," but fully optimized for specific local market requirements. In this role, you will bridge the gap between our standardized engineering sprints and the diverse, custom-heavy needs of local MNOs, regulators, and partners. You will provide the "Functional Why and What" to the Core Network Engineers, allowing them to focus on the technical architecture while you ensure all regional mandates and interconnectivity specifications are met.

Job Responsibility:

Acting as the primary conduit between legal/regulatory findings and the Core Network team, translating regional mandates into clear functional requirements
Comparing local regulatory requirements against existing platform capabilities and collaborating with Core Engineers to identify necessary enhancements
Creating high-level technical workflows and flowcharts for regulatory services (e.g., MNP, Lawful Interception) to guide engineering teams
Defining business rules and data exchange requirements for Number Portability (MNP) and specifying functional needs for voice/SMS routing
Defining data points and reporting frequencies required by local authorities, ensuring the engineering team builds the necessary data extraction tools
Leading the definition of acceptance criteria to ensure that technical delivery successfully satisfies the specific regulatory hurdles of each country
Managing the technical-regulatory checklist for various countries simultaneously, ensuring all dependencies are captured for the development sprint
Coordinating with local central databases and external partners to ensure interworking specifications meet local quality-of-service mandates

Requirements:

5+ years of experience as a Technical Business Analyst, preferably within the Telecom or Tech industry
Proven ability to synthesize complex regulatory documents into actionable engineering tasks
Comfortable discussing technical concepts such as SIP, SMS routing, and MNP databases with engineers
Highly skilled in writing clear User Stories, Functional Specs, and managing Jira tickets that an engineering team can execute against
Experience or deep interest in international roaming, interconnectivity, and the nuances of varying global telecom markets
Ability to create clear, structured technical documentation and process flowcharts
Ability to act as a liaison between legal, product, and engineering teams
Good verbal and written communication skills in English
Must reside in and be fully eligible to work in either the UK or Spain

Nice to have:

Prior work experience in MVNO or Mobile Core environments
Experience with GSMA standards and eSIM technology
Familiarity with Lawful Interception (LI) and regional compliance reporting

What we offer:

Health Insurance
work-from-anywhere stipend
annual wellness & learning credits
annual all-expenses-paid company retreat in a gorgeous destination

Additional Information:

Job Posted:
February 13, 2026

Employment Type:

Fulltime

Work Type:

Remote work

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