CrawlJobs Logo

Technical Associate - IT

emeritus.org Logo

Emeritus

Location Icon

Location:
India , Mumbai

Category Icon
Category:
IT - Administration

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

Technical Associate role in the Technology | IT Infra department at Emeritus, providing IT support in a global education technology environment.

Job Responsibility:

  • Provide L1/L2 remote desktop support to end users via phone, email, chat, and remote support tools
  • Diagnose and resolve hardware, software, operating system, application, and basic network issues in a timely manner
  • Install, configure, and support Windows and macOS systems, including laptops and peripherals
  • Troubleshoot issues related to MS Office, Outlook, Teams, VPNs, and enterprise applications
  • Manage user accounts, access, and permissions using Azure Entra ID and related identity tools
  • Handle incidents, service requests, and changes using ITSM tools such as ServiceDesk Plus
  • Configure, monitor, and perform basic troubleshooting of network switches, firewalls, and routers under defined standards and escalation guidelines
  • Assist with network connectivity issues, including LAN, Wi-Fi, VPN access, and device-level network configurations
  • Identify complex infrastructure or security issues and escalate to L3 / Network / Security teams, following up until resolution
  • Assist with system setup, maintenance, software deployment, and updates, ensuring compatibility and stability
  • Guide users through troubleshooting steps and provide basic training or usage support when required
  • Maintain accurate ticket updates, technical documentation, SOPs, and knowledge base articles
  • Track, document, and analyze recurring incidents to support root-cause analysis and service improvement
  • Ensure SLA adherence, operational reliability, and high levels of customer satisfaction

Requirements:

  • Degree in IT, Computer Science, or a related field
  • 3–5 years’ experience in Desktop / IT Support, preferably in a fast-paced remote global support environment
  • Strong knowledge of Windows OS, basic macOS, and end-user hardware
  • Experience with Active Directory, Office 365, and user access management
  • Hands-on experience with remote support tools and ITSM/ticketing systems
  • Good understanding of networking (TCP/IP, DNS, VPN, LAN/Wi-Fi)
  • Hardware troubleshooting and system setup experience
  • Exposure to cloud platforms and understanding of ITIL processes is a must
  • Strong communication and troubleshooting skills with a customer-focused mindset
  • Ability to manage multiple issues, prioritize effectively, and own problems through resolution

Additional Information:

Job Posted:
February 14, 2026

Employment Type:
Fulltime
Icon
Emeritus - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Technical Associate - IT

Associate Technical Consultant

The Associate Technical Consultant is responsible for the analysis, design, deve...
Location
Location
Canada , Ottawa
Salary
Salary:
Not provided
diona.com Logo
Diona Technologies (Canada) Inc.
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 1-2+ years of experience in Software Development
  • Experience working with Java, JEE and associated technologies
  • Knowledge of front-end web technologies (HTML, CSS, JavaScript)
  • Knowledge of relational and non-SQL databases
  • Familiarity with Web Services (SOAP and REST)
  • Understanding of software development lifecycles
  • In-depth understanding of the entire development process, including specification, documentation, and quality assurance
  • Computer Science degree or equivalent from recognized institutes
  • Must have resided in Canada for 5+ continuous years (security clearance requirement)
Job Responsibility
Job Responsibility
  • Work with the Development Lead with all aspects of software design and coding
  • Design, write and maintain units of coded functionality
  • Assist the project Manager in project estimation and planning
  • Work on bug fixes
  • Apply problem solving techniques and technical knowledge to ensure best results for the client engagement
  • Prepare and deliver domain best practice/product capability presentations
  • Liaise with team members, client representatives and software vendors (as applicable) to ensure a quality project deliverables
  • Develop an understanding of IBM Cúram Social Program Management software and Diona's solutions
  • Present a professional and knowledgeable image of Diona to customers
  • Work within the project team to ensure that the project technical standards are properly applied
  • Fulltime
Read More
Arrow Right

Associate Technical Product Manager, Analytics

As an Associate Technical Product Manager, you will be a key member of the Analy...
Location
Location
United States , Bethesda
Salary
Salary:
Not provided
aledade.com Logo
Aledade, Inc.
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Education: Bachelor’s Degree in a related field
  • Experience: 2+ years of analytics, product management, or similar technology experience in large healthcare organizations, product development, or SaaS platforms
  • Technical Aptitude: Demonstrated background in data, analytics, or related fields
Job Responsibility
Job Responsibility
  • Work with internal teams and end users to develop a deep understanding of requirements, perform thoughtful solution design, use data to test hypotheses, and support teams throughout execution
  • Partner with business owners to cultivate a shared vision for the problem space, constraints, priorities, and ideal end state, and be able to articulate and advocate for this perspective
  • Write detailed user stories for new features, capturing detailed descriptions of business rationale, requirements, and success criteria that are defined by measurable outcomes
  • Ongoing optimization of live user workflows and capabilities, including monitoring of key metrics and user feedback
  • Develop short- and long-term roadmaps that deliver maximum value with minimum risk and assume ongoing iteration
What we offer
What we offer
  • Flexible work schedules and the ability to work remotely are available for many roles
  • Health, dental and vision insurance paid up to 80% for employees, dependents and domestic partners
  • Robust time-off plan (21 days of PTO in your first year)
  • Two paid volunteer days and 11 paid holidays
  • 12 weeks paid parental leave for all new parents
  • Six weeks paid sabbatical after six years of service
  • Educational Assistant Program and Clinical Employee Reimbursement Program
  • 401(k) with up to 4% match
  • Stock options
  • Fulltime
Read More
Arrow Right

Associate Technical Operations Engineer

Be the hero for our high-value clients and a guardian of our platform's reliabil...
Location
Location
Brazil , Sao Paulo
Salary
Salary:
Not provided
ppro.com Logo
PPRO GmbH
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Problem-solving mindset with a learning-first approach
  • Security awareness in operational contexts
  • Curiosity for systems, monitoring, and modern tooling
  • Strong written/spoken English communication skills
  • Collaborative attitude and adaptability
  • Willingness to join a 24/7 shift rotation covering weekends
Job Responsibility
Job Responsibility
  • Be the first line of defence: Use documented runbooks to resolve technical and security issues swiftly and accurately
  • Monitor and act: Utilise tools like Datadog to track systems and respond to alerts
  • Escalate smartly: Utilise the Incident Management system to promptly and report customer-impacting incidents and anomalies
  • Collaborate cross-functionally: Work with Security and Engineering teams to support safe, reliable operations
  • Grow expertise: Learn how PPRO’s products, systems, and operations work so you can respond faster and with greater accuracy
What we offer
What we offer
  • Hybrid working
  • 30-day holiday allowance
  • work from abroad policy (up to 30 days per year)
  • Learning and Development - 3,000 BRL annual budget
  • leadership cafés
  • on-the-job training
  • life insurance
  • health insurance + dental plan
  • travel insurance
  • Meal vouchers - BRL 54/ day
  • Fulltime
Read More
Arrow Right

Associate Technical Operations Engineer

Be the hero for our high-value clients and a guardian of our platform's reliabil...
Location
Location
Germany , Munich
Salary
Salary:
Not provided
ppro.com Logo
PPRO GmbH
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Problem-solving mindset with a learning-first approach
  • Security awareness in operational contexts
  • Curiosity for systems, monitoring, and modern tooling
  • Strong written/spoken English communication skills
  • Collaborative attitude and adaptability
  • Willingness to join a 24/7 shift rotation covering weekends
Job Responsibility
Job Responsibility
  • Be the first line of defence: Use documented runbooks to resolve technical and security issues swiftly and accurately
  • Monitor and act: Utilise tools like Datadog to track systems and respond to alerts
  • Escalate smartly: Utilise the Incident Management system to promptly and report customer-impacting incidents and anomalies
  • Collaborate cross-functionally: Work with Security and Engineering teams to support safe, reliable operations
  • Grow expertise: Learn how PPRO’s products, systems, and operations work so you can respond faster and with greater accuracy
What we offer
What we offer
  • Hybrid working with a 3 days / week on site expectation
  • 30-day holiday allowance
  • Work from abroad policy, enabling employees to work remotely for up to another 30 days per year
  • €1,000 annual budget for professional growth
  • Leadership cafés, on-the-job training
  • Accident insurance, disability insurance, direct insurance (bAV) and travel insurance
  • Enhanced family leave
  • Gym membership contribution
  • Mental Health Platform with therapy, courses, meditations
  • Modern office with kitchen and lunch area
  • Fulltime
Read More
Arrow Right

Maximo Technical Specialist / Associate Developer

We are hiring multiple Maximo Technical Specialists to support the configuration...
Location
Location
India , pune;Hyderabad;banglore;Delhi;Noida
Salary
Salary:
Not provided
inabia.com Logo
Inabia Solutions & Consulting
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3-5 years of experience working with the IBM Maximo platform
  • Working knowledge of Maximo 7.6.x / MAS 8/9 configuration and administration
  • Hands-on experience with Maximo Application Designer and Workflow Designer
  • Ability to write and debug Automation Scripts (Jython/JavaScript)
  • Basic understanding of Java and object-oriented concepts for supporting customizations
  • Foundational skills in SQL for data querying and basic scripting
  • Exposure to REST/SOAP web services and JSON/XML
  • Awareness of integration concepts and middleware
  • Familiarity with development tools and version control systems
Job Responsibility
Job Responsibility
  • Configure Maximo applications, including objects, attributes, and relationships using Application Designer
  • Develop and modify workflows using Workflow Designer to automate business processes
  • Create and update Automation Scripts (Jython/JavaScript) for specific application requirements
  • Assist in Java class customizations and extensions under guidance
  • Perform database configuration tasks and write basic to intermediate SQL queries
  • Support the development and testing of integrations using Maximo's built-in framework and REST APIs
  • Assist in building and testing REST/SOAP web services
  • Work with JSON/XML data formats for integration and reporting
  • Support middleware integration setup and testing
  • Use development IDEs (Eclipse/VS Code) and API testing tools (Postman/SoapUI)
  • Fulltime
Read More
Arrow Right

Technical Email Marketing Associate

Our email marketing specialist's role will be to handle all email marketing oper...
Location
Location
India
Salary
Salary:
Not provided
group8a.com Logo
Group 8A
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Klaviyo (a plus, but a requirement)
  • Mailchimp experience (a plus, but a requirement)
  • HTML experience (specifically for building email campaigns)
  • Email automation
  • Email segmentation
  • Email tagging
Job Responsibility
Job Responsibility
  • Add personalization elements to campaigns and within flows
  • Add dynamic components to flow emails
  • Create custom dynamic blocks using tags
  • Flow set-up and strategy (Welcome Series, Abandoned Cart, Browse Abandonment, Post Purchase, Nurture Series, etc.)
  • Handle all email marketing operations for our clients
  • Increase client's sales through email marketing from both email campaign blasts and automated trigger flow series'
  • Ensure all emails get sent out at the proper time and to the properly segment our list
  • Maintain a strong domain reputation
  • Constant analysis with an eye toward optimizing and growing the accounts through email marketing
What we offer
What we offer
  • 5 days work week
  • We provide you with all of the resources and gear you need to achieve your goals
  • Great co-workers are that are pioneering the industry
  • Work from home till covid situation is over or under control
  • Fast growing team
  • Outings and retreats
  • Digital Nomad Program
  • Paid Referral Program
  • Leadership Program
  • Classic Car Club
  • Fulltime
Read More
Arrow Right

Field Service Associate

The ideal candidate for our Field Service Associate position is an individual wh...
Location
Location
Salary
Salary:
50000.00 - 70000.00 USD / Year
canfieldsci.com Logo
canfield scientific
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Associate’s degree or equivalent and minimum 3 years in a professional corporate setting
  • Proficiency with Microsoft Office
  • Willingness to travel up to 40-50%, at times on short notice, with the ability to lift, move, and carry equipment up to 50 lbs regularly
  • Adaptability and problem-solving skills to troubleshoot issues in a fast-paced environment as well as provide guidance on how to best leverage software tools
  • Experienced with utilizing all aspects of computer technology as well as utilizing basic hardware tools
  • Strong time management, organizational, and critical thinking skills in order to meet deadlines, willingness to learn, and adhere to travel and training schedules
Job Responsibility
Job Responsibility
  • Coordinate and deliver online and onsite hands-on product training for clients ranging from 2-4 hours
  • Perform onsite installations of photographic hardware equipment and Canfield computer software
  • Assist technical support teams and distributor partner field teams with troubleshooting regarding installation, operation, and calibration of medical photography systems and software
  • Post-sale customer account management, including scheduling additional trainings and periodic check-ins
  • Provide feedback to product management and development teams continually
  • Document customer activity and training notes in thorough service reports
What we offer
What we offer
  • paid days off
  • medical, dental, and vision insurance
  • may be eligible for a discretionary bonus
  • a 401(k) plan with employer match (currently set at 50%)
  • Fulltime
Read More
Arrow Right

Academic Outreach Associate

COMSOL is seeking an Academic Outreach Associate, a dynamic and motivated indivi...
Location
Location
India , Bengaluru
Salary
Salary:
Not provided
comsol.com Logo
COMSOL
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • B.Tech. in Engineering, or a related technical discipline
  • 1+ years of experience in academic outreach, technical sales, curriculum development, or education technology (or equivalent experience in a research and academic role)
  • Strong understanding of engineering research and teaching workflows, with exposure to numerical modeling or simulation tools
  • Excellent communication and presentation skills, with the ability to engage technical and academic audiences
  • Current eligibility to work in India
Job Responsibility
Job Responsibility
  • Drive the growth and adoption of COMSOL within the academic community and organizations in India
  • Identify opportunities and engage with key stakeholders in universities, research institutes, and funding agencies
  • Build and maintain relationships with faculty, researchers, and student communities to drive engagement
  • Support training, upskilling, and certification initiatives for students and faculty members
  • Represent COMSOL professionally by organizing and leading academic events, workshops, conferences, and exhibitions to showcase its capabilities
  • Ensure timely follow-up and project tracking with institutions to maintain engagement momentum
  • Support the integration of COMSOL into teaching, research, and curriculum development programs
  • Develop curriculum resources, marketing materials, case studies, and success stories showcasing COMSOL’s impact
  • Provide insights and feedback to guide licensing strategies and academic engagement initiatives
  • Collaborate with internal teams like technical, sales, and marketing to design and deliver impactful academic engagement plans
What we offer
What we offer
  • Dynamic and engaging work duties that provide opportunities for self-development and professional growth
  • Exciting career opportunities and the opportunity to work with experts from many fields
  • Competitive benefits and compensation commensurate with skills and experience
  • Spacious, bright, and comfortable office
  • Kitchens always stocked with fresh fruit, tea, and coffee
  • Casual dress code and relaxed atmosphere
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy