Technical Application Specialist

• Supports our team with product demonstrations, customer trainings, and technical presentations to grow new lab equipment sales
• Supports new and existing customers with workflow optimization to maximize the value of our instruments in their laboratory
• Develops deep relationships with key accounts and industry key opinion leaders to develop commercial resources, such as whitepapers, webinars, brochures, presentations
• Works closely with the UK office, particularly R&D and product management, to implement voice of customer feedback, competitive information to enhance new product development
• Provides first level technical support to customers in North America for our lab equipment products
• Regularly provides product training to the sales team

• Minimum 5 years of lab equipment sales or technical/applications support experience supporting pharma and biotech research laboratory customers
• Robust knowledge of chemistry laboratory workflows and lab equipment, particularly in pharma and biotech
• Strong industry knowledge and relationships in North America pharma and biotech market
• Experience presenting webinars and writing whitepapers
• Bachelor’s Degree, preferably in the life or physical sciences (Chemistry, Biochemistry, Chemical Engineering a plus)
• Experience working in a chemistry laboratory a plus

Experience working in a chemistry laboratory

• We offer a robust health and welfare benefits package that includes Life, Health, Dental, Vision
• We offer 401(K) including company match, Paid Time Off annually + Paid Holidays
• You will enjoy career Advancement Opportunities and Tuition Assistance to help you achieve your goals and continue your career growth