CrawlJobs Logo

Technical Analyst

sita.aero Logo

SITA

Location Icon

Location:
India , Bengaluru

Category Icon
Category:
IT - Software Development

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

As a Technical Analyst, you will be responsible for managing the end-to-end delivery or customer change requests of projects, working closely with cross-functional teams. Your role will involve ensuring project execution, technical feasibility, removing impediments, and aligning delivery with business objectives.

Job Responsibility:

  • Oversee the end-to-end delivery of technical projects or customer change requests, ensuring timely and high-quality releases
  • Collaborate with engineering, project management, and stakeholders to define delivery roadmaps
  • Ensure projects are aligned with technical feasibility, business goals, and customer needs
  • Identify and mitigate risks, dependencies, and bottlenecks throughout the delivery lifecycle
  • Implement and optimise Agile, Scrum, Kanban, or SAFe frameworks for efficient execution
  • Track and report project progress using tools like Azure DevOps or similar
  • Coordinate with cross-functional teams, ensuring smooth communication and issue resolution

Requirements:

  • Proven experience (8+ years) in project/module delivery, software development, or product delivery
  • Strong hands-on experience with hardware-integrated systems. Preferably, airport devices such as Kiosks, E-Gates, and other peripheral hardware (e.g., scanners, cameras, biometric devices) or similar
  • Solid software development background in C# and Java, with strong experience in WPF for desktop and device-driven applications
  • Experience developing and delivering applications that interface with hardware devices, including troubleshooting, performance optimisation, and reliability in production environments. A person should know how to integrate devices in the system using the SDKs, etc
  • Proficiency with version control systems (e.g., Git, Azure Repos, or similar), including branching strategies and code reviews, cloud platforms (AWS, Azure, GCP), and CI/CD pipelines
  • Ability to manage complex technical projects, balancing scope, timeline, and risks
  • Strong problem-solving, stakeholder management, and communication skills
  • Flexibility for occasional travel to client sites as needed
  • Bachelor’s degree in computer science, Information Technology, or related field

Nice to have:

  • Knowledge of specific industry-related software or tools relevant to the position
  • Certification in relevant technical areas (e.g., ITIL, PMP, etc.) is advantageous
What we offer:
  • Flex Week: Work from home up to 2 days/week (depending on your team's needs)
  • Flex Day: Make your workday suit your life and plans
  • Flex-Location: Take up to 30 days a year to work from any location in the world
  • Employee Wellbeing: Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year
  • Champion Health - a personalised platform that supports a range of wellbeing needs
  • Professional Development: training platforms, including LinkedIn Learning
  • Competitive Benefits: Competitive benefits that make sense with both your local market and employment status

Additional Information:

Job Posted:
December 31, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Icon
SITA - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Technical Analyst

Customer Support Technical Analyst

The Customer Service team provides support to our customers with a range of quer...
Location
Location
United Kingdom , Theale (Reading)
Salary
Salary:
Not provided
bottomline.com Logo
Bottomline
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2+ years working within a customer services environment or within Customer success in a SaaS environment
  • Experience of working within an omni-channel environment
  • Experience of case management within a CRM environment
  • Experience of multi-tasking whilst maintaining quality customer interactions
  • Able to work to within tight service level agreements
  • Able to operate in a team environment
  • Able to remain calm and professional under pressure
  • A logical and methodical approach to problem diagnosis and resolution
  • Resilient and self-motivated
  • A passion for technology with some experience of: Windows Server and Windows desktop operating systems
Job Responsibility
Job Responsibility
  • Assisting customers with a wide range of technical queries and providing efficient and accurate resolution
  • Managing queries in line within a structured case management discipline and achieving required Service Level Agreements
  • Working with other teams within the business to obtain resolution where you are not able to resolve the case independently
  • Building a knowledge base and continuous improvement of the content to support our internal teams and the customer
  • Providing our customers with the highest level of service to Delight them at each interaction
  • Responding to and resolving customer queries via phone, email, chat and the Bottomline customer care portal within set service level agreements
  • Updating and managing an accurate audit of each customer query within our Customer Record Management software
  • Managing multiple cases via a variety of communication channels at one time
  • Working within strict Service level Agreements
  • Communicating technical information in a customer friendly way
  • Fulltime
Read More
Arrow Right

Technical Business Analyst

We are looking for a highly capable Technical Business Analyst to join our team....
Location
Location
United States , Oakbrook
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 3–5+ years of experience as a Technical Business Analyst or in a similar client-focused role
  • Strong technical expertise in requirements gathering, process mapping, data modeling, and systems analysis
  • Understanding of SDLC and Agile methodologies. Experience working within Agile teams is highly valued
  • Proficiency with technical tools such as database querying, web services, ETL processes, and familiarity with modern systems integration
  • Certifications such as CBAP, PMI-PBA, or Agile/Scrum are a strong plus but not required
  • Excellent communication skills, with a natural ability to build relationships and translate complex technical terms into easy-to-understand language for clients and stakeholders
  • Ability to analyze data and documentation effectively to ensure comprehensive and actionable requirements
  • Experience working on client-facing projects and environments, handling workshops, solutions design, and stakeholder presentations
Job Responsibility
Job Responsibility
  • Partner with clients and internal stakeholders to understand business objectives and technical needs, ensuring requirements are gathered, documented, and clearly communicated to development teams
  • Translate business problems into actionable technical requirements through user stories, process diagrams, mockups, and other artifacts using industry-standard tools
  • Act as a liaison between business teams and technical teams, promoting alignment and transparency throughout the Software Development Life Cycle (SDLC)
  • Participate in and lead Agile ceremonies, such as sprint planning, backlog grooming, and daily stand-ups while advocating for project timelines and deliverables
  • Coordinate User Acceptance Testing (UAT), ensuring that solutions meet business requirements and quality standards
  • Proactively manage client expectations, changes in scope, and risks to safeguard project timelines and success
  • Continuously evaluate and recommend improvements to requirements-gathering methodologies and processes to enhance project outcomes
What we offer
What we offer
  • medical insurance
  • vision insurance
  • dental insurance
  • life and disability insurance
  • 401(k) plan
Read More
Arrow Right

Graduate Technical Business Analyst

As a Technical Business Analyst at Acturis you will work on core system developm...
Location
Location
Salary
Salary:
Not provided
acturis.com Logo
Acturis Ltd
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Achieved a 2:1 or above at Bachelor’s-level in any STEM subject
  • Excellent A-levels, minimum AAB and ideally including an A in Maths
  • First-rate problem-solving skills
  • Logical, well organised, and practical
  • Confident and eager to take on responsibility and the ability to learn new skills quickly
  • The ability to work well as part of a team, seamlessly collaborating with others
  • Computer literate (e.g. Word, Outlook, Excel) and able to pick up new concepts
Job Responsibility
Job Responsibility
  • Work in one of five teams focused on core Acturis System development and implementation, web solution development for customers, or insurance product implementations
  • Help clients understand the options and possibilities for how they can use the highly configurable and complex Acturis System
  • Design and implement top quality new software solutions
  • Solve challenging technical problems using a structured and logical approach
  • Gather client requirements and turn these into detailed, unambiguous and accurate specifications
  • Manage the build of sometimes complex implementations, and ensure this is done to specification
  • Continuously monitor and improve all aspects of the Acturis System
  • Support the sales team by contributing to client proposals including presenting and demonstrating technical solutions to clients
What we offer
What we offer
  • Structured targets, regular feedback and an annual performance review
  • Clearly defined career path
  • Early responsibility for line management, including mentoring new joiners, designing and delivering training programmes
  • Concentrated initial training and close mentoring
  • Encouraged to complete industry standard training
  • More senior colleagues can choose courses with time set aside and the course paid for
  • Acturis management team run training sessions to pass on experience and best practice
  • Fulltime
Read More
Arrow Right

Graduate Technical Business Analyst

As a Technical Business Analyst at Acturis you will work on core system developm...
Location
Location
Salary
Salary:
Not provided
acturis.com Logo
Acturis Ltd
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Achieved a 2:1 or above at Bachelor’s-level in any STEM subject
  • Excellent A-levels, minimum AAB and ideally including an A in Maths
  • First-rate problem-solving skills
  • Logical, well organised, and practical
  • Confident and eager to take on responsibility and the ability to learn new skills quickly
  • The ability to work well as part of a team, seamlessly collaborating with others
  • Computer literate (e.g. Word, Outlook, Excel) and able to pick up new concepts
Job Responsibility
Job Responsibility
  • Work in one of five teams focused on core Acturis System development and implementation, web solution development for customers, or insurance product implementations
  • Help clients understand the options and possibilities for how they can use the highly configurable and complex Acturis System
  • Design and implement top quality new software solutions
  • Solve challenging technical problems using a structured and logical approach
  • Gather client requirements and turn these into detailed, unambiguous and accurate specifications
  • Manage the build of sometimes complex implementations, and ensure this is done to specification
  • Continuously monitor and improve all aspects of the Acturis System
  • Support the sales team by contributing to client proposals including presenting and demonstrating technical solutions to clients
What we offer
What we offer
  • Structured targets, regular feedback and an annual performance review
  • Clearly defined career path
  • Early responsibility for line management, including mentoring new joiners, designing and delivering training programmes, and coaching others
  • Concentrated initial training and close mentoring
  • Encouraged to complete industry standard training in relevant topics
  • More senior colleagues can choose courses with time set aside and the course paid for
  • Acturis management team run training sessions to pass on experience and best practice
Read More
Arrow Right

French Speaking Technical Business Analyst

Technical Business Analyst roles exist in teams across the business at Acturis. ...
Location
Location
Salary
Salary:
Not provided
acturis.com Logo
Acturis Ltd
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Fluent or Proficient in French
  • At least a 2.1 in a technical subject – Maths, Physics, Engineering
  • Strong A-levels (at least A in Maths)
  • A track record of delivering on projects and an ability to carry tasks through to completion
  • An ability to work in teams and learn quickly
  • Demonstrated an interest in and experience of using IT and software
  • Confident and eager to take responsibility
Job Responsibility
Job Responsibility
  • Work in one of five teams focused on core Acturis System development and implementation, web solution development for customers or insurance product implementations
  • Help our French clients understand the options and possibilities for how they can use the highly configurable and complex Acturis System
  • Design and implement top quality new software solutions
  • Solve challenging technical problems using a structured and logical approach
  • Gather client requirements and turn these into detailed, unambiguous and accurate specifications
  • Manage the build of sometimes complex implementations, and ensure this is done to specification
  • Continuously monitor and improve all aspects of the Acturis System
  • Support the sales team by contributing to client proposals including presenting and demonstrating technical solutions to clients
What we offer
What we offer
  • Will be given early responsibility for discrete projects
  • Will receive structured feedback three times a year
Read More
Arrow Right

Salesforce Technical Analyst

We are looking for a skilled Salesforce Technical Analyst to join our team in Fo...
Location
Location
United States , Fort Washington
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Minimum of 3 years of experience with Salesforce implementation, configuration, and data migrations
  • Proven experience with at least one project related to matter management, contract lifecycle, or e-signature solutions
  • Strong communication and collaboration skills to work effectively with cross-functional teams and stakeholders
  • Familiarity with project management methodologies, such as Waterfall or Scrum, and tools like Jira or Workfront
  • Proficiency in defining and managing technical acceptance criteria based on business requirements
  • Salesforce certifications, including Admin and App Builder, are required
  • additional certifications like Business Analyst or Sales Cloud are preferred
  • Excellent organizational skills and the ability to simplify complex topics into actionable insights
  • A commitment to continuous learning, particularly within the Salesforce ecosystem, and adaptability to various communication styles.
Job Responsibility
Job Responsibility
  • Analyze current business processes to identify opportunities for improvement and document functional requirements
  • Define and validate measurable acceptance criteria to align with business objectives and stakeholder expectations
  • Collect and interpret data to create insightful reports and dashboards for informed decision-making
  • Communicate effectively with stakeholders to gather requirements, provide updates, and facilitate workshops
  • Manage and configure Salesforce environments, including user management, security settings, and data integrity
  • Design and implement custom Salesforce applications using tools such as Lightning App Builder and Flow Builder
  • Integrate Salesforce with third-party applications, including DocuSign, Litify, and SharePoint, to streamline workflows
  • Develop and maintain key artifacts, such as solution review presentations, user stories, and integration diagrams
  • Collaborate with the Salesforce Architect to support initiatives within the Legal Pod
  • Implement automation solutions to enhance operational efficiency and manage custom objects, fields, and workflows.
What we offer
What we offer
  • Access to top jobs, competitive compensation and benefits, and free online training
  • Medical, vision, dental, and life and disability insurance
  • Eligibility to enroll in the company 401(k) plan.
  • Fulltime
Read More
Arrow Right

Technical Analyst

Baxter is looking for a Technical Analyst to manage and maintain warehouse autom...
Location
Location
United States , Marion
Salary
Salary:
64000.00 - 88000.00 USD / Year
https://www.baxter.com/ Logo
Baxter
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Solid knowledge of the application development process
  • Strong communication skills
  • Solid business knowledge
  • Sense of urgency with strong follow-up skills
  • Must be detail-oriented and able to work within a team setting
  • Degree in Computer Science, Information Technology or relevant university discipline preferred (or relevant work experience in systems)
  • MCSE/MCSA preferred
  • 2-5 Years SAP Crystal Reports/IBM Cognos experience
  • 5+ Years Information Technology experience
  • 1-3 Years WMS experience
Job Responsibility
Job Responsibility
  • Oversee the functional activities within our computer-based Automation
  • Coordinate with systems, network and/or database administrators
  • Ensure Warehouse Management System (WMS) functionality and troubleshoot related issues
  • Support end users and manage automated equipment such as RF devices and printers
  • Perform database management and report writing using tools like Microsoft SQL, Oracle, SAP Crystal Reports, IBM Cognos, or Tableau
  • Implement system installations, upgrades, and enhancements
  • Facilitate optimization of processes through Lean initiatives
  • Define and document standard operating procedures
  • Review and refine performance KPIs
  • Coordinate change management with patches and bug fixes.
What we offer
What we offer
  • Paid Time Off
  • Employee Health & Well-Being Benefits
  • Continuing Education/Professional Development
  • Support for Parents
  • Employee Assistance Program
  • Medical and dental coverage starting day one
  • Life, accident, short-term and long-term disability insurance
  • Business travel accident insurance
  • Employee Stock Purchase Plan
  • 401(k) Retirement Savings Plan
  • Fulltime
Read More
Arrow Right

Salesforce Technical Analyst

Develops technical documentation, designs, analyzes, tests, provides end user su...
Location
Location
United States , Phoenix
Salary
Salary:
Not provided
azblue.com Logo
Blue Cross Blue Shield of Arizona
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 1 year of college-level coursework in system requirements design and interpretation and/or support of production systems (Lev 1)
  • 3 years of experience in computer technology and/or information systems (Lev 2 – 4)
  • 2 years of experience in data analysis, data management and integration, extracting and analysis reporting. (Lev 2-4)
  • High-School Diploma or GED in general field of study (All Levels)
Job Responsibility
Job Responsibility
  • Develops technical documentation, designs, analyzes, tests, provides end user support and training for new applications and data structures
  • and provides post-implementation review for systems and reporting to support customers and management.
  • Track and resolve basic or routine processing problems, coordinating with all areas.
  • Research, analyze, track and resolve basic production problems.
  • Develop business objectives, processing requirements, and technical specifications.
  • Analyze files and map data from one system to another.
  • Responsible for production cycles, solving production incidents and notification of problems.
  • Write SQL queries needed for production support.
  • Develop basic test data.
  • Process test files and analyze test results.
  • Fulltime
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy