CrawlJobs Logo

Tech Lead, Trust & Safety

supercell.com Logo

Supercell

Location Icon

Location:
Finland; United Kingdom , Helsinki

Category Icon

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided

Job Description:

We are looking for experienced Tech Lead to join our Player Care team at Supercell. Our team develops systems, tools, platforms, and services for our Trust & Safety and game teams ranging from LLM-powered chatbots and automation tools to real-time content filtering systems and large-scale data pipelines processing billions of game events daily. A key part of this role is leading and managing an external development team. You will take technical ownership of the architecture behind our Trust & Safety systems and guide the work of external developers, both in-house and remote, ensuring that our systems are reliable, scalable, and meet the needs of our players and support agents.

Job Responsibility:

  • Lead and manage external developers working both in-house and remotely, leading by example
  • Provide technical guidance and mentorship to the engineering team
  • Design, implement, and maintain scalable, highly available, and secure systems written in various programming languages
  • Plan, execute, and oversee projects aimed at improving technologies and processes that enhance the experiences of both players and support agents
  • Oversee cloud platform operations, ensuring the performance and reliability of Trust & Safety systems
  • Participate in a rotating on-call duty to provide 24/7 support for critical systems

Requirements:

  • Background in designing, developing, operating, and maintaining production systems
  • Proven experience in leading software development projects and managing engineering teams
  • Excellent programming skills with at least 5 years of experience in server-side development in NodeJS, Go, Python, or Java
  • Familiarity with modern AI technologies and LLM-powered systems
  • Ability to convey complex technical concepts to non-technical stakeholders
  • Ability to manage priorities and tight deadlines with incomplete data
  • Ability to think clearly under pressure
  • Extensive experience with cloud computing platforms, preferably AWS
  • Enthusiasm for games
What we offer:

Relocation support for you and your family

Additional Information:

Job Posted:
January 04, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Tech Lead, Trust & Safety

Publisher Content Reviewer

As a Publisher Content Reviewer on the Publisher Operations team in our Tel Aviv...
Location
Location
Israel , Tel Aviv
Salary
Salary:
Not provided
taboola.com Logo
Taboola
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3+ years of experience in content operations, trust & safety, or policy-driven environments
  • Ability to own, optimize, and drive large-scale departmental processes
  • Skill in making quick, fact-based decisions within policy “grey areas.”
  • Proven ability to lead and execute complex, cross-functional initiatives
  • Strong focus on process management, efficiency, and ensuring Business Continuity
  • High Attention to Detail
  • Cross-Functional Communication: Excellent verbal and written skills for aligning diverse stakeholders (business, Legal, Finance, Product)
  • Ability to work independently, prioritize high volumes of work, and meet strict SLAs
  • Willingness to work in a fast-paced environment and handle sensitive content while embracing constant change
Job Responsibility
Job Responsibility
  • Own and continuously optimize the Publisher Content Review processes for efficiency and scalability
  • Serve as the domain owner ensuring alignment between content review and business goals
  • Manage pre-review and First Day of Revenue (FDOR) queues, maintaining SLAs for quality and timeliness
  • Act as the primary liaison with cross-functional teams and handle complex escalations
  • Lead and facilitate training sessions on content policies and workflows for internal teams
  • Maintain the official knowledge base and process documentation for the global review function
What we offer
What we offer
  • Competitive benefits supporting your physical, mental, and financial health
  • Hybrid work schedule with 3 days in-office with an option to come in more often if desired
Read More
Arrow Right

Product Manager, Rides Safety

We are seeking a highly motivated and experienced Product Manager to join our Ri...
Location
Location
Estonia , Tallinn
Salary
Salary:
Not provided
bolt.eu Logo
Bolt
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3+ years of experience in product development or a related field, ideally within tech or mobility
  • Comfortable building products in fast-paced, agile environments
  • Strong analytical depth, using data, risk metrics, and user insights to drive decisions
  • Clear and confident communication, guiding cross-functional teams and navigating sensitive or high-pressure situations
  • Proficient with modern product and data tools (JIRA, Confluence, ProductBoard, SQL, Excel, Tableau)
  • Passionate about mobility and user safety, with a solid understanding of driver and rider needs and the broader risk landscape
  • Organised, detail-driven, and proactive, able to balance multiple priorities while steadily pushing forward on complex safety challenges
Job Responsibility
Job Responsibility
  • Define and own the long-term safety product vision and roadmap, ensuring alignment with business priorities, regulatory requirements, and user safety needs
  • Lead continuous discovery and analysis of safety risks, user behaviours, and market trends to inform product decisions and strengthen platform safety
  • Drive cross-functional delivery of safety features by collaborating closely with Engineering, Design, Legal, Public Policy, and Data teams from concept to launch
  • Use quantitative and qualitative insights to prioritise safety initiatives, set measurable success metrics, and guide key trade-off decisions across the portfolio
  • Optimise global safety solutions by tailoring configurations for local market needs while maintaining centralised standards, governance, and scalability
  • Monitor and improve safety feature performance post-launch, creating clear documentation and driving ongoing enhancements to minimise risk and elevate user trust
What we offer
What we offer
  • Accelerate your professional growth with unique career opportunities
  • Enjoy a rewarding salary and stock options
  • Take care of your physical and mental health with wellness perks
  • Celebrate 5 years at Bolt with a 1-month paid sabbatical
  • Connect with colleagues at annual company events and smaller team gatherings
  • Balance flexibility and in-person collaboration with our hybrid model
  • Fulltime
Read More
Arrow Right

Quality Engineering Manager

Join us in building the future of finance. Our mission is to democratize finance...
Location
Location
United States , Menlo Park
Salary
Salary:
187000.00 - 220000.00 USD / Year
robinhood.com Logo
Robinhood
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience managing quality engineering teams, including automation engineers and distributed team members
  • Strong technical background in test frameworks and tools (e.g., Selenium, Appium) and hands-on testing of consumer-facing products
  • Proven ability to build scalable quality engineering strategies using data-driven decision-making
  • A record of coaching engineers to achieve career growth and high performance
  • Excellent communication skills to influence and align with stakeholders across functions
  • Drive high performance by setting clear, focused goals, giving real-time feedback, stretching top talent, and scaling impact through focus, innovation, and tech.
  • Hire and retain top talent by setting a high bar, hiring only those who raise it, investing in onboarding, and addressing talent issues quickly and fairly.
  • Create community by connecting work to purpose, removing friction while prioritizing safety, building trust and inclusion, and leading from the front with integrity.
Job Responsibility
Job Responsibility
  • Partner with Engineering, Product, and Design teams to define quality strategies and lead cross-functional initiatives.
  • Establish test automation best practices and drive their adoption across the organization.
  • Drive operational excellence through release health dashboards, post-release monitoring, and continuous feedback loops with engineering and SRE partners.
  • Architect scalable quality platforms (automation, CI/CD, smoke tests, contract tests) aligned with product and platform roadmaps.
  • Deliver impactful solutions that improve test coverage, release confidence, and product stability.
  • Hire and grow a diverse team of quality engineers through inclusive recruiting and strong mentorship.
  • Guide the team with technical direction and thoughtful planning to ensure high-quality product delivery.
What we offer
What we offer
  • Performance driven compensation with multipliers for outsized impact, bonus programs, equity ownership, and 401(k) matching
  • 100% paid health insurance for employees with 90% coverage for dependents
  • Lifestyle wallet - a highly flexible benefits spending account for wellness, learning, and more
  • Employer-paid life & disability insurance, fertility benefits, and mental health benefits
  • Time off to recharge including company holidays, paid time off, sick time, parental leave, and more!
  • Exceptional office experience with catered meals, events, and comfortable workspaces
  • Fulltime
Read More
Arrow Right
New

Product Manager, Trip Quality Data & Modeling

As a Product Manager in Airbnb’s Quality organization, you’ll work at the inters...
Location
Location
United States
Salary
Salary:
194000.00 - 239000.00 USD / Year
airbnb.com Logo
Airbnb
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 8+ years of product management experience
  • Expert ability to support product strategy/decisions with data and business analysis
  • Domain familiarity with marketplace trust/quality, search/ranking/relevance, or content/feedback systems is strongly preferred
  • Experience creating product messaging and delivering to customers
  • Demonstrated track record of building cross-functional and executive leadership alignment
  • Experience working on consumer products with marketplace dynamics on a global scale
  • Entrepreneurial track record of taking an idea to reality
  • Excited to drive execution across teams in a fast-paced environment
  • Desire to do individual contributor product management work
  • Excellent written and verbal communication
Job Responsibility
Job Responsibility
  • Lead the product strategy and develop the roadmap for foundational data improvements for measuring trip quality
  • Work collaboratively across your team and stakeholders to collect feedback and synthesize feature requirements that will lead to improved user experiences and a better Airbnb service
  • Ensure consistency in data models and maximize reuse of AI/ML investments across multiple teams
  • Provide a product lens to unify and scale how we source and utilize quality data signals across the Quality system
  • Define goals and success with clearly measurable objectives and key results
  • Collaborate with our Privacy, Legal, and Platform teams on account security, privacy, identity, and trust & safety topics that are essential to making Airbnb one of the most trusted marketplaces in the world
  • Craft the product narrative that inspires teams, leadership, and the company to support your products and business outcomes
  • Build deep expertise on the subject matter both through user research, marketplace data, and an understanding of the competitive landscape
  • Efficiently execute to ship updates and deliver impact for our business and customers
  • Build alignment across product teams (Tech, Design), cross-functional partners (Global Operations, Customer Support, Trust, etc.) and Leadership/Executive team
What we offer
What we offer
  • bonus
  • equity
  • benefits
  • Employee Travel Credits
  • Fulltime
Read More
Arrow Right

ML Tech Lead Manager

Abridge is building an AI platform for clinical conversations to solve the admin...
Location
Location
United States , San Francisco
Salary
Salary:
246500.00 - 290000.00 USD / Year
abridge.com Logo
Abridge
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 7+ years of experience in machine learning/NLP, with a strong track record of impactful publications and deployed systems
  • 3+ years of experience as technical lead for a project of 4 or more individuals
  • 2+ years of direct management experience, managing Researchers and Applied Scientists
  • Deeply technical, with expertise across NLP and LLMs—e.g., pre-training/post-training/SFT/RL, retrieval augmented generation (RAG), reasoning capabilities, multilinguality, multimodality, synthetic data generation, noise robustness, judges, and evaluation
  • Comfortable bridging research, product, and engineering, translating novel ideas into robust, scalable systems that deliver real-world impact
  • Have fluency with libraries for scientific computing (e.g. SciPy, Numpy) and machine learning (e.g., PyTorch, TensorFlow, Scikit-learn, Pandas)
  • A thoughtful leader: you foster a feedback-rich culture, set a high bar for scientific rigor, and empower your team through mentorship, clear vision, and mutual trust
  • Up-to-date on the latest in NLP and ML research, with excitement for continuous learning
  • Motivated to work in a fast-paced, collaborative environment where your team’s science has direct clinical impact
  • Must be willing to work from our SF office at least 3x per week
Job Responsibility
Job Responsibility
  • Lead, mentor, and scale a high-impact team of NLP/ML researchers, fostering a culture of technical rigor, creativity, and scientific excellence
  • Set R&D strategy that aligns with company priorities
  • Grow talent pipelines by recruiting world-class researchers and nurturing career development through coaching and mentorship
  • Balance long-term vision with near-term impact, ensuring research not only advances the field but also translates into product-grade systems
  • Partner with engineering teams and clinicians to operationalize novel algorithms into clinician-facing workflows, optimizing both quality and efficiency
  • Ensure safety and robustness in deployment, shaping the standards for evaluation in clinical AI
  • Represent Abridge in the global ML/NLP research community through publications, conference presentations, and industry/academic partnerships
What we offer
What we offer
  • Generous Time Off: 14 paid holidays, flexible PTO for salaried employees, and accrued time off for hourly employees
  • Comprehensive Health Plans: Medical, Dental, and Vision coverage for all full-time employees and their families
  • Generous HSA Contribution: If you choose a High Deductible Health Plan, Abridge makes monthly contributions to your HSA
  • Paid Parental Leave: Generous paid parental leave for all full-time employees
  • Family Forming Benefits: Resources and financial support to help you build your family
  • 401(k) Matching: Contribution matching to help invest in your future
  • Personal Device Allowance: Tax free funds for personal device usage
  • Pre-tax Benefits: Access to Flexible Spending Accounts (FSA) and Commuter Benefits
  • Lifestyle Wallet: Monthly contributions for fitness, professional development, coworking, and more
  • Mental Health Support: Dedicated access to therapy and coaching to help you reach your goals
  • Fulltime
Read More
Arrow Right

Regulatory Operations Specialist

At Spotify, our mission is to unlock the potential of human creativity—by giving...
Location
Location
United States , New York
Salary
Salary:
93473.00 - 133533.00 USD / Year
spotify.com Logo
Spotify
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 6+ years’ experience in regulatory compliance, risk management, or legal program management in a global tech, digital-platform, or media environment
  • Experienced with online-platform regulation, such as the DMA, DSA, UK OSA, AUS OSA, COPPA, and comparable laws
  • Proven project-manager with the ability to coordinate complex, cross-functional programs with competing deadlines
  • Excellent communicator with experience briefing senior stakeholders and regulators
  • Able to translate complex regulatory obligations into clear business and technical actions
  • Skilled at building governance frameworks, metrics, and documentation to evidence compliance
  • Comfortable working across global time zones and cultures in a fast-paced, ambiguous environment
  • Compliance or risk certifications (CIPP/E, CCEP, etc.) or equivalent regulatory background preferred
  • consultant services experience and/or a law degree a plus
Job Responsibility
Job Responsibility
  • Drive the development and execution of Spotify’s cross-functional compliance programs under emerging digital-platform, content-regulation, and transparency laws
  • Build and manage regulatory readiness assessments, risk assessments, and implementation plans across multiple jurisdictions
  • Coordinate with product, legal, policy, and data teams to translate regulatory requirements into practical operational controls and reporting processes
  • Lead the documentation of compliance evidence, record-keeping, and audit trails for regulatory filings and responses
  • Support responses to regulatory requests for information (RFIs) and audits, ensuring timely, accurate, and consistent submissions
  • Develop internal training, playbooks, and communications to embed compliance awareness across business functions
  • Partner with Product and Trust & Safety to evaluate and monitor technical safeguards, content-moderation systems, and age-assurance mechanisms
  • Track legislative developments and advise leadership on evolving compliance expectations and risk exposure
What we offer
What we offer
  • health insurance
  • six month paid parental leave
  • 401(k) retirement plan
  • monthly meal allowance
  • 23 paid days off
  • 13 paid flexible holidays
  • paid sick leave
  • Extensive learning opportunities
  • Flexible share incentives
  • Global parental leave, six months off
  • Fulltime
Read More
Arrow Right

Regulatory Operations Specialist

At Spotify, our mission is to unlock the potential of human creativity—by giving...
Location
Location
United States , New York
Salary
Salary:
93473.00 - 133533.00 USD / Year
creandum.com Logo
Creandum
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 6+ years’ experience in regulatory compliance, risk management, or legal program management in a global tech, digital-platform, or media environment
  • Experienced with online-platform regulation, such as the DMA, DSA, UK OSA, AUS OSA, COPPA, and comparable laws
  • Proven project-manager with the ability to coordinate complex, cross-functional programs with competing deadlines
  • Excellent communicator with experience briefing senior stakeholders and regulators
  • Able to translate complex regulatory obligations into clear business and technical actions
  • Skilled at building governance frameworks, metrics, and documentation to evidence compliance
  • Comfortable working across global time zones and cultures in a fast-paced, ambiguous environment
  • Compliance or risk certifications (CIPP/E, CCEP, etc.) or equivalent regulatory background preferred
  • consultant services experience and/or a law degree a plus
Job Responsibility
Job Responsibility
  • Drive the development and execution of Spotify’s cross-functional compliance programs under emerging digital-platform, content-regulation, and transparency laws
  • Build and manage regulatory readiness assessments, risk assessments, and implementation plans across multiple jurisdictions
  • Coordinate with product, legal, policy, and data teams to translate regulatory requirements into practical operational controls and reporting processes
  • Lead the documentation of compliance evidence, record-keeping, and audit trails for regulatory filings and responses
  • Support responses to regulatory requests for information (RFIs) and audits, ensuring timely, accurate, and consistent submissions
  • Develop internal training, playbooks, and communications to embed compliance awareness across business functions
  • Partner with Product and Trust & Safety to evaluate and monitor technical safeguards, content-moderation systems, and age-assurance mechanisms
  • Track legislative developments and advise leadership on evolving compliance expectations and risk exposure
What we offer
What we offer
  • health insurance
  • six month paid parental leave
  • 401(k) retirement plan
  • monthly meal allowance
  • 23 paid days off
  • 13 paid flexible holidays
  • paid sick leave
  • Fulltime
Read More
Arrow Right

Senior Quality Engineer

Join ASML in San Diego as a Senior Quality Engineer and help shape the future of...
Location
Location
United States , San Diego
Salary
Salary:
94125.00 - 141188.00 USD / Year
asml.com Logo
ASML
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in industrial or manufacturing engineering (master’s degree is a plus)
  • Minimum of eight (8) years in quality engineering within manufacturing or high-tech hardware
  • Proven experience with Statistical Process Control, regression, and design of experiments
  • Hands-on with Failure Mode and Effects Analysis, Measurement System Analysis, and control plans
  • Familiar with ISO 9001 and audit preparation
  • internal audit certification is a plus
  • Proficient in data analysis and reporting using Python, Minitab, and Power BI is a plus
  • Experience leading Lean and Six Sigma projects
  • Green Belt or Black Belt is a plus
  • Communicate clearly with stakeholders and present data-driven insights
Job Responsibility
Job Responsibility
  • Lead root cause analysis and corrective and preventive action activities
  • Facilitate Failure Mode and Effects Analysis (FMEA) sessions and risk ranking workshops
  • Build quality dashboards and reports to track Statistical Process Control (SPC) metrics
  • Analyze process performance and identify opportunities for continuous improvement
  • Plan and execute internal assessments
  • prepare for external audits to ISO 9001
  • Map and evaluate processes
  • deliver Lean improvement projects with measurable outcomes
  • Coordinate cross-functional projects and drive alignment on priorities and timelines
What we offer
What we offer
  • Medical, dental, vision, and basic life insurance
  • Participation in the Company’s 401k plan
  • Eight (8) hours of vacation leave every month
  • Thirteen (13) paid holidays throughout the calendar year
  • Fulltime
Read More
Arrow Right