Team Lead Onboarding Specialists Job at Bsport (Barcelona)

Lead Specialist Global SRM - Onboarding & Catalogue Management

We are looking for a highly skilled & motivated Manager to join our newly establ...

Location

India , Gurugram

Salary:

Not provided

Circle K

Expiration Date

Until further notice

Requirements

Bachelor’s degree in supply chain management, Business Administration, or a related field
Master’s degree or MBA is preferred
Proficiency in using Ariba, Coupa or similar procurement softwares
7 plus years of work experience in Catalog Management, Supplier Onboarding & Procure to Pay Ops, preferably in a global organization
Proven experience managing supplier onboarding and optimizing procurement catalogues across regions
Excellent leadership and stakeholder management abilities
Strong negotiation, communication, and problem-solving skills
Ability to manage complex, multi-regional projects and prioritize competing demands
Expertise in global SRM tools and e-procurement platforms (e.g., SAP Ariba, Coupa, Oracle)
Advanced skills in data management and analysis using Excel, Power BI

Job Responsibility

Create & maintain Ariba catalog of products & services, ensuring accuracy & information completeness
Coordinate with suppliers to obtain necessary information & to resolve any issues related to the catalog
Oversee the cataloging process, including the creation & maintenance of product data, to ensure consistency & compliance with contracts & company standards
Implement strategies to optimize the catalog's performance, including improving search functionality & enhancing the user interface
Analyze catalog usage data & customer feedback to identify opportunities for improvement & implement necessary changes
Collaborate with the procurement & IT teams to ensure the catalog system is integrated with other business systems & processes
Stay informed about industry trends & advancements in catalog management & apply this knowledge to enhance adoption & usage of catalogues created
Identification of process inefficiencies resulting in streamlining the process & enhancing user experience
Identify business areas of low catalog exposure & drive actively to enhance catalog adoption to achieve improved business outcomes
Overseeing the supplier onboarding process, including the supplier risk screening / assessment process

Banking Specialist - Client Onboarding & Offering - Expert Team

As a Banking Operations Business Analyst, you will play a pivotal role in ensuri...

Location

Switzerland , Bioggio

Salary:

Not provided

Avaloq

Expiration Date

Until further notice

Requirements

Banking education, Bachelor's degree or equivalent with good knowledge of financial instruments and regulatory requirements
7+ years’ work experience in the banking industry
Excellent knowledge of Banking Operations services (e.g. Securities Operations, Cash Operations, Asset Servicing or Masterdata Management)
Project management skills to manage multiple tasks and prioritize workload effectively
Strong sense of responsibility and solutions oriented with high level of integrity and reliability
Excellent communication (verbal and written) and interpersonal skills with the ability to collaborate effectively with cross-functional teams and to deliver in a fast-paced environment
Good command of written and spoken English (any other language is a plus)
Strong Microsoft Office Suite skills
Adaptability and flexibility in case of occasional and time-limited support across locations aiming to cover specific tasks (e.g., post go-live stabilization)
Positive, pro-active, and can-do attitude with a high level of integrity and reliability

Job Responsibility

Prospect client support: Provide in-depth insights and guidance to prospective clients regarding Banking Operations services, processes, and over-arching market considerations. Understand client needs and tailor offers based on their specific requirements
Onboarding new clients: Collaborate with clients during the pre-project phase to define project scope, objectives, and deliverables. Creation of Banking Operations implementation plans and timelines
Project execution & post go-live: Lead the onboarding process, ensuring successful implementation with a smooth transition into the run operations. You are responsible for the deliverables which include the like of workshops on process business cuts, golden copy set up, user acceptance test coordination, go-live coordination, and post implementation governance
Consultancy: Leverage your deep understanding of Back-office services and the financial industry to provide consultancy to on-premises, software-as-a-service and banking operations-as-a-service Avaloq clients. Assist clients in resolving operational challenges and optimizing their front, middle or back office operations
Meet with assigned clients when needed and perform an initial assessment of a problematic situation requiring support
Drafting concise reports with recommendations and solutions with attention to a client’s wishes, capabilities and limitations
Strategic projects: Engage in strategic initiatives aimed at improving the efficiency, quality, or customer experience within banking operations
Managing relationships with clients and stakeholders
Ensure meaningful project structure and governance, and the management of key stakeholders

What we offer

Annual bonus
Flexible working
Instant recognition
Access to Udemy for professional and personal learning

Fulltime

Online Sales and Client Onboarding Specialist

We’re looking for an Online Sales and Client Onboarding Specialist to join our t...

Location

Bangladesh , Dhaka

Salary:

25000.00 - 30000.00 BDT / Month

DigiTech InfoSys

Expiration Date

Until further notice

Requirements

Fluency in English (both spoken and written)
Proven experience in email outreach and occasional cold-calling, particularly with clients in the US, UK, CA, AU, NZ, and Europe
Strong communication and persuasion skills
Minimum of 2 years of Sales experience is a must
Tech-savvy and comfortable with using CRM tools
A USB headset with a noise-canceling microphone for occasional calls

Job Responsibility

Send emails daily to potential clients in the US, UK, CA, AU, NZ, and Europe
Occasionally make calls to engage clients as needed
Generate interest in our services and follow up on leads
Identify new business opportunities and maintain client engagement
Utilize and improve communication scripts for effective outreach
Deliver presentations to ensure a smooth client transition
Collaborate with internal teams to provide seamless onboarding experiences

What we offer

Opportunity to work in a fast-paced, goal-driven environment
A supportive team and room for professional growth
Competitive salary and performance-based incentives

Fulltime

Onboarding Specialist

Referral Rock is looking for a detail-oriented Onboarding Specialist who excels ...

Location

Salary:

Not provided

Referral Rock

Expiration Date

Until further notice

Requirements

2+ years of experience in a high-volume customer-facing role (i.e., sales, customer success, onboarding, or support), preferably in SaaS
Demonstrated expertise in project planning, documentation, and achieving successful outcomes in a customer-centric environment
Excellent communication and interpersonal skills, with the ability to effectively facilitate calls/meetings and quickly build rapport with customers
Strong problem-solving skills and the ability to think critically, anticipate potential issues, and proactively address them
Exceptional organizational skills and the ability to manage multiple projects and deadlines simultaneously
Familiar with common sales & marketing software like Salesforce, HubSpot, Intercom, and MailChimp

Job Responsibility

Manage the onboarding process for new prospects and customers by creating and executing detailed onboarding plans
Conduct regular calls/meetings over Zoom to guide customers through each stage of their onboarding journey, address any concerns, and provide ongoing support
Assist customers across multiple communication channels including chat, email, and live screen shares
Coordinate technical assistance with your Integration Specialist teammates
Monitor customer health and leading indicators to proactively identify potential issues and reach out to help
Be the cheerleader for your customers, relaying key information and product requests to our team
Become a product and referral marketing expert

What we offer

*Benefits available for US-based Employees

Fulltime

Customer Account Specialist Lead

iAutomation, a high technology distributor of industrial automation components, ...

Location

United States , Franklin

Salary:

Not provided

iAutomation

Expiration Date

Until further notice

Requirements

High School education
3+ years Customer Service in a highly technical environment
Ability to analyze sales trends
Sitting for long periods of time
Long hours of computer work
Some car and air travel required

Job Responsibility

Data entry into the ERP System
Command of general order entry skills
Fills orders by transferring orders to fulfillment
communicating expected delivery dates
communicating tracking and follow up information regarding customer orders
Generating, reviewing and analyzing reports related to customer and sales activity
Quoting products and services
Generate and recommend additional products for customer by identifying customer needs/application
Generate and recommend additional products due to command of product knowledge
Product selection

Platform Experience Specialist

The Platform Experience Specialist plays a critical role in ensuring that new cu...

Location

United Kingdom , London

Salary:

Not provided

Quantum Metric

Expiration Date

Until further notice

Requirements

1+ years in a digital analytics role, with knowledge across multiple industries and an understanding of how use cases translate to optimal UI setup
Demonstrated ability to work with large, complex, quantitative datasets to uncover actionable insights and deliver data-driven recommendations
Strong organizational skills to manage multiple onboardings simultaneously
Strong time management skills with the ability to adapt quickly to changing priorities
Highly motivated and proactive, with a track record of success in fast-paced, high-pressure environments while maintaining composure and focus
Strong verbal and written communication skills, with the ability to convey complex information clearly and effectively
Travel: 5-10%

Job Responsibility

Drive Successful Onboardings: Own the initial phase of onboarding digital properties for new and existing customers
Implement Optimal Subscription Configurations: Implement standardized best practices across workspace design, roles and permissions, navigation, dashboards, interactions projects, alerts, and reports
Provide Early, Actionable Insights: Provide meaningful, data-driven insights post-deployment to spark customer excitement and demonstrate tangible business value early in the partnership
Track and Monitor Onboarding Progress: Manage all onboarding tasks through GuideCX, driving accountability and visibility while achieving internal goals from production deployment to first insight delivery
Ensure Quality and Best Practice Alignment: Validate that all expected industry events are firing correctly, audit any proof of concept configurations for alignment to best practices, and partner with Implementation Engineers to remediate gaps
Innovate and Enhance Onboarding Processes: Proactively improve onboarding content, tools, and team processes, contributing new approaches to leverage Quantum Metric technology and addressing emerging customer use cases
Support Large-Scale Optimization Initiatives: Assist the team with high-impact subscription optimization projects across the existing customer base
Enable and Upskill the Team: Act as a subject matter expert on digital property onboarding, educating new hires, leading training sessions, sharing knowledge in team forums, and partnering with account teams to ensure customer requirements are consistently met

What we offer

Group Health Plans (100% paid)
Life Assurance Employee Assistance Program
Stock Options
Employee Lead Referral Program
Internal Lead Referral Program
One-Time Home Office Enhancement Stipend
Monthly Business Expense Stipend
Parental Leave
Company-Wide Unlimited Paid Time Off policy (In addition to statutory vacation entitlement)
RECHARGE PROGRAM (after 3 years, disconnect for 3 weeks, no email/slack)

Fulltime

Onboarding Manager

The Manager, Onboarding leads a team of specialists, driving operational excelle...

Location

United States , Chicago

Salary:

70000.00 - 85000.00 USD / Year

MyTennisLessons

Expiration Date

Until further notice

Requirements

8+ years of professional experience in customer success or related roles
3+ years of experience managing and developing high-performing teams
Experience in fintech or SaaS environments preferred
Bachelor’s degree in Hospitality Management, Business Administration, or a related field required
Fluent in English (written and verbal)

Job Responsibility

Lead and develop a team of specialists and associate managers
Set clear goals and performance expectations aligned with departmental objectives
Provide regular coaching, feedback, and professional development opportunities
Oversee workload allocation, ensuring balanced capacity, productivity, and service quality
Manage recruitment, onboarding, and training
Act as a key point of contact for client-facing teams and stakeholders
Coordinate with internal functions (Implementation, Product, Operations, etc.) to ensure smooth project execution
Communicate updates, progress, and risks clearly to senior leadership
Oversee execution of multiple concurrent projects, ensuring on-time delivery
Identify and implement process improvements to increase efficiency, scalability, and accuracy

What we offer

Medical, Dental and Vision Insurance
401k with company match
RSUs
Paid vacation, 10 company holidays, sick time, and volunteer time off
Employee Resource Groups to build community and inclusion at work
Monthly cell phone and internet stipend
Tuition reimbursement for up to $2,000 per calendar year

Fulltime

Customer Training Specialist

The Customer Training Specialist is responsible for delivering impactful learnin...

Location

United States , Austin

Salary:

Not provided

Qualia

Expiration Date

Until further notice

Requirements

3+ years of experience delivering customer or employee training in SaaS, technology, or professional services environments
Proven ability to facilitate engaging live and virtual training sessions for diverse audiences
Experience developing learning content, playbooks, or structured curricula for technical or process-oriented topics
Strong understanding of customer onboarding and success dynamics
Excellent communication and presentation skills, with comfort leading both small and large groups
Demonstrated ability to collaborate cross-functionally with Customer Success, Product, and Implementation teams
Passion for helping others learn and succeed through clear instruction, empathy, and continuous improvement
Based in Austin, TX, with the ability to work in the office a minimum of three days per week is required

Job Responsibility

Deliver engaging, product-focused training sessions to customer teams during and after onboarding
Develop and maintain structured curriculum outlines tailored to various personas and training formats
Coordinate with Onboarding, Professional Services and Customer Success teams to align training content with client needs and implementation timelines
Design and deliver webinar-style trainings to address recurring customer questions in a scalable format
Design and deliver virtual classroom training tailored to various personas
Launch and manage a Train-the-Trainer certification program to enable power users to onboard others at their organization
Serve as a subject matter expert in Qualia's product to confidently lead training across all customer tiers
Track training activity, attendance, and customer feedback to continuously improve delivery and content

What we offer

Comprehensive health plans
401k program
Commuter benefits
Professional development
Parental leave
Flexible time off policy
Robust online onboarding program
Biweekly all hands meetings
Variety of internal virtual events

Team Lead Onboarding Specialists

Bsport

Location:
Spain , Barcelona

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
February 14, 2026

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