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Estelle Manor is a rural retreat set on an 85-acre estate in Oxfordshire. The manor has four restaurants, an extraordinary 3,000 sq metre Roman-inspired spa- Eynsham Baths, 108 bedrooms and a gym with class studios and padel courts. Plus, there’s a kids’ club for the little ones and a workspace. We are looking for an engaging, sociable and welcoming Team Experience Host.
Job Responsibility:
Manage our colleague spaces
the various “Green Rooms” where colleagues across Estelle can relax with teas, coffees, a hot meal provided daily, as well as ‘The Bothy’ back of house changing areas
Ensure a smooth operation with a focus on health and safety as well as general welfare
Assist with basic cleaning, general duties and stock control of our colleague food and amenities
Play an integral role in supporting our vision for Estelle Manor to be a great place to work and place a high importance on the happiness of all colleagues whilst at work
This role will require flexibility for weekend working
Requirements:
An enthusiastic team player with a positive mindset and hugely charismatic
Customer focused to provide an excellent service
Experience managing the daily operations, set up, standards, operating procedures
Ability to perform under pressure and deliver results to deadlines
Someone who takes responsibility and initiative to explore issues and to generate new ideas with creative thinking
Excellent communication skills and comfortable talking to all colleagues and senior management
What we offer:
Exclusive staff rates
Biannual socials
Estelleversary surprises
Stocked colleague spaces
Forums shaping The Estelle Way
Provided uniforms and onsite seamstress support
Biannual company socials plus smaller social and sports groups
Exclusive staff rates and F&B discounts across sister properties
Estelleversary gifting for all employees
Colleague spaces stocked with food, drinks and a selection of juices, teas and coffees
Fed during your shift
Cycle to Work scheme
Pension, health cash plan and life assurance schemes
28 days holiday, inclusive of bank holidays, which increases with length of service
Colleague Forums and Sustainability Committees to help create The Estelle Way
Recommend-a-friend bonus scheme
Uniform provided, cleaned, and pressed
Onsite seamstresses to ensure your uniform is fitted and repaired