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The Team Assistant - Banking & International will support Bulgaria CCO & Banking Head/Central & Eastern Europe Corporate Banking Head. We are seeking a highly organized, proactive, and client-focused professional to serve as a Team Assistant - Banking & International. This hybrid role combines administrative support to senior executives with client relationship assistance and coordination, helping to ensure smooth internal operations and superior client service
Job Responsibility:
Senior Assistant to the Bulgaria CCO & Banking Head/Central & Eastern Europe Corporate Banking Head
Expenses and invoice processing
Business continuity planning
Sourcing and compiling business related information
Making research and creating analysis
Provide support to Corporate Banking team members and contribute to team initiatives and projects
Interact with the other departments of the bank
Help with preparation of internal and client presentations and support follow-ups with prospective and existing clients
Support the onboarding process for new clients in line with internal policies and regulatory requirements, and liaising with Product, Operations Legal, and Compliance
Assist on day-to-day client inquiries and service-related matters, ensuring timely and effective responses
Monitor client activity and support relationship managers to ensure service levels and operational excellence are maintained
Prepare periodic internal and regulatory reports where necessary
Updating various databases containing client-related information and working on presentations
Additionally supporting Country HR Officer with people related administrative tasks
Requirements:
5+ years of relevant experience in banking, executive assistant, or client service role
Technical skills: MS Office with proficiency in Excel and PowerPoint
Analytical and critical thinking
Upholds to the highest standards of behavior and work ethic
Interest in financial markets, basic knowledge of financial products, financial modelling and good understanding of economics
Presentation skills
Native Bulgarian and advanced English language knowledge
Nice to have:
Experience with CRM applications (Concur and Procurement to Pay is a plus)
What we offer:
Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed
Flexible work arrangements to support colleagues' in managing work - life balance
Continuous career progression opportunities across geographies and business lines
Inclusive and friendly corporate culture
Socially active employee communities with diverse networking opportunities
Competitive compensation package
Paid Parental Leave Program - maternity leave and paternity leave
Private Medical Care Program and onsite medical rooms at our offices
Pension Plan Contribution to voluntary pension fund
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