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Tcp coordinator

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Southern Cross Support Services

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Location:
Australia , Underdale

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Category:

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Coordinate TCP & STRC services, ensuring safe, timely, person-centred support. Grow your career in a supportive, dynamic aged care & community services team. Kanda is seeking a compassionate and organised TCP/STRC Coordinator to join our Veterans’, Aged Care and Community Nursing Services team. This full-time role involves coordinating Transitional Care Program (TCP) and Short-Term Restorative Care (STRC) services, ensuring clients receive safe, timely, and person-centred support when transitioning from hospital to home or requiring early intervention. You will work closely with the Clinical Manager, hospital teams, and multidisciplinary professionals to achieve high-quality care outcomes.

Job Responsibility:

  • Care Coordination & Assessment: Coordinate client assessments, develop care plans, and ensure supports align with TCP/STRC program requirements
  • Hospital & Stakeholder Liaison: Work with hospital teams, discharge planners, and clinicians to ensure smooth transitions and clear communication
  • Client Support & Monitoring: Maintain regular contact with clients and families, review progress, and adjust care plans as needed
  • Service Coordination: Arrange services with internal teams and external providers to ensure timely, safe, and effective support delivery
  • Documentation & Reporting: Maintain accurate records, complete required program documentation, and manage reporting and invoicing tasks
  • Risk & Compliance: Identify and report risks or incidents, promoting safe practices in line with program and organisational standards

Requirements:

  • Current AHPRA registration as an RN or EN (no conditions)
  • Certificate III/IV in Aged Care, Community Services, or similar (or currently working towards one)
  • Strong understanding of the aged care sector, My Aged Care portals, referral pathways, and community support
  • Excellent communication and stakeholder management skills
  • Strong organisational skills with the ability to prioritise competing deadlines
  • Current Driver’s Licence with reliable vehicle
  • Hold or willing to obtain: National Police Clearance & Working with Children Check
What we offer:
  • A supportive, close-knit team that values your contributions
  • Wellness initiatives and access to the Sonder wellbeing app – 24/7 support
  • Monthly RDOs, giving an additional 12 days of leave per year
  • Flexible work arrangements to support work-life balance
  • Employee recognition programs, including Employee of the Month and service awards
  • Genuine opportunities for career growth and progression

Additional Information:

Job Posted:
February 14, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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