CrawlJobs Logo

Systems Support Coordinator

webrecruit.co Logo

Webrecruit

Location Icon

Location:
United Kingdom , Northampton

Category Icon
Category:
Logistics

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

28000.00 - 30000.00 GBP / Year
Save Job
Save Icon
Apply Position

Job Description:

This is an exciting opportunity for a recent graduate to join our committed team at our Northampton site, and start your logistics career as a Systems Support Coordinator. The successful candidate will provide essential systems support and data analysis across multiple systems for our Healthcare Business Unit. In addition, you will ensure data accuracy and smooth functionality for all stakeholders. You will maintain up-to-date system data, including pricing rules and condition settings, and manage the setup of new users across platforms. You will also deliver clear, high-quality training to external users and provide ongoing system support (training will be given).

Job Responsibility:

  • Ensure accurate systems updates
  • Identify root causes of process issues and implement solutions to prevent future failures
  • Maintain the service request log with accurate, timely updates
  • Ensure all support queries are followed through to closure
  • Liaise with stakeholders to co-ordinate system access and improvements
  • Provide 1st line support for operational users
  • Maintain and audit master data across multiple systems, including pricing rules, conditions, and related data
  • Perform self-audit checks to ensure compliance & accuracy
  • Coordinate new user setup across operational systems for both internal and external stakeholders
  • Deliver training and provide ongoing support to external users
  • Assist in system testing for new versions of functionality alongside the Systems Analyst and Operational Superusers
  • Produce data analytics and statistical reports using Excel and other tools as required

Requirements:

  • Strong analytical mind-set and problem-solving skills
  • The ability to develop effective working relationships
  • Willingness to grow and develop in the role
  • Strong organisational skills, self-management & excellent attention to detail (essential)
  • Strong Microsoft Excel skills essential (pivot tables, formulas)
  • Intermediate to advanced competency on Excel
  • Open-minded and receptive to new ideas
  • Applicants must have the legal right to work in the UK
What we offer:
  • Pension scheme
  • 25 days' holiday (in addition to the bank holidays) and an option of 5 days Volunteering Leave annually
  • Employee Referral Scheme
  • Cycle to Work scheme
  • Critical Illness Cover
  • Health cash plan
  • Free online Fitness Platform i.e., Pilates & Yoga, Mindfulness/Meditation, 24/7 support, advice, diet and Nutrition
  • On-Site Mental Health First Aiders
  • Employee benefits i.e., Free eye test, up to 25% off gym membership, high street vouchers
  • Free access to 24/7 online GP, mental health support service, Life Events Counselling, Care Concierge Service
  • Tailored development and career opportunities
  • KareHero

Additional Information:

Job Posted:
January 07, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
Icon
Webrecruit - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Systems Support Coordinator

Project Support Coordinator

A large, forward-thinking employer in Glenrothes is embarking on a major digital...
Location
Location
United Kingdom , Glenrothes
Salary
Salary:
12.60 - 13.50 GBP / Hour
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A confident communicator and natural organiser
  • Comfortable with digital tools and data entry
  • Able to manage multiple tasks and priorities
  • A team player who's also happy to work independently
  • Experience in admin, coordination, or project support is a bonus-but not essential
Job Responsibility
Job Responsibility
  • Coordinating device setup and user enrolment activities
  • Managing multiple diaries and keeping schedules on track minimising business downtime
  • Tracking project stage completions and handling rescheduling with ease
  • Entering and maintaining accurate project data using Excel as well in in-house systems
  • Supporting updates to the digital asset register and stock reports
  • Assisting with project management tasks including action tracking and note-taking
What we offer
What we offer
  • Be part of a high-profile digital transformation
  • Opportunity to diversify your experience and learn new skills
  • Work with a highly supportive and collaborative team
  • Gain valuable experience in project delivery
  • Enjoy a modern working environment with flexible arrangements
  • Access to discount vouchers with many high street brands
  • Eye care vouchers and money towards glasses should you require them for VDU purposes
  • Weekly pay, paid every Friday
  • Pension scheme option (with employer contributions)
  • 28 days paid annual leave (Based on a weekly accrual)
  • Fulltime
Read More
Arrow Right

Project Support Coordinator

Full-Time Project Support Coordinator for a thriving construction business. This...
Location
Location
United Kingdom , Rosyth
Salary
Salary:
13.50 - 14.50 GBP / Hour
https://www.office-angels.com Logo
Office Angels
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • A self-starter who can work independently and as part of a team
  • Confident in communicating with suppliers and site staff
  • Highly organised with excellent time management skills
  • Comfortable working in a dynamic, ever-changing office environment
  • Confident using computer systems and ability to pick up new systems
  • Previous experience in a Project Support role would be desirable
Job Responsibility
Job Responsibility
  • Coordinating travel and accommodation bookings for staff
  • Ordering materials for construction sites by liaising with site managers and suppliers
  • Generating Purchase Orders and client reports using bespoke recording system
  • Answering calls and handling day-to-day enquiries
  • Updating internal systems and databases
  • Basic Excel data entry
  • Supporting basic finance tasks
  • Ad-hoc admin duties as they arise
What we offer
What we offer
  • Working as a temp is an ideal way of exploring different job roles and industries
  • Control of your own work/life balance
  • Employed directly with Office Angels
  • Access to discount vouchers with many high street brands
  • Eye care vouchers and money towards glasses for VDU purposes
  • Search for permanent work whilst in assignments
  • Expert interview support and advice
  • Weekly pay
  • Pension scheme option (with employer contributions)
  • 28 days paid annual leave
  • Fulltime
Read More
Arrow Right

Program Support Coordinator

As a Program Support Coordinator, you will be instrumental in facilitating seaml...
Location
Location
Canada , Vancouver
Salary
Salary:
Not provided
https://www.lhh.com/ Logo
LHH
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • At least 1 year of experience in application support, implementation, or a related role, with a solid understanding of data management and the importance of data integrity
  • Exceptional attention to detail and a commitment to delivering high-quality work, ensuring accuracy in maintaining records
  • Strong organizational skills with the ability to prioritize tasks effectively in a fast-paced environment, while being self-motivated and professional
  • A customer-centric mindset, supported by excellent written and verbal communication skills, enabling effective collaboration across teams
  • Fluency in English
  • additional languages are a plus
  • Familiarity with cloud-based systems is an asset
Job Responsibility
Job Responsibility
  • Serve as a key resource for participant data management, ensuring participant data and all related records are created and maintained accurately and efficiently throughout participant’s life cycle
  • Coordinate and manage participant activations/launches across multiple Ezra propositions, proactively identifying, troubleshooting, and resolving potential issues to ensure the best participant experience
  • License management, ensuring licenses are assigned appropriately so that revenue is recognized, and financial reporting is accurate
  • Coordinate and manage program extensions, ensuring an uninterrupted participant experience whenever possible, proactively identifying, troubleshooting, and resolving potential issues
  • Manage access to external partner platforms (Masterclass, Headspace)
  • Develop and uphold a strong understanding of our systems and products to maintain best practices and provide informed guidance
  • Collaborate closely with Configuration Engineers and work cooperatively with multiple teams across various platforms
What we offer
What we offer
  • Your own world class coach
  • Friends and family coaching
  • 2 weeks work from anywhere
  • Charity days
  • Learning and Development Budget
  • Weekly wellbeing hour
  • Health Insurance
  • Registered Retirement Saving Plan
  • Health and fitness reimbursement plan
  • Supplementary heath plan
  • Fulltime
Read More
Arrow Right

Support Coordinator

Support Coordinators assist participants in finding providers for the support pa...
Location
Location
Salary
Salary:
Not provided
metanoiarays.com.au Logo
Metanoia Rays
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Relevant Tertiary qualifications in Community Services, Mental Health and Disability/and or Similar
  • Preferably 1+ year of experience in a similar role
  • Demonstrated experience with Facilitating Multi-Disciplinary Coordinated Planning and Develop Collaborative Relationships and Networks between Service Providers
  • Extensive knowledge of Mainstream and NDIS systems and Practices
  • Excellent verbal communication skills and a demonstrated ability to engage with participants and their families
  • NDIS Worker Screening check
  • Driver's license and own car
  • National Police Check
  • NDIS Worker Orientation + Induction Module
Job Responsibility
Job Responsibility
  • Supporting and empowering participants to make their own choices regarding how they want to lead their lives
  • Coordinating various services for participants to support them in living fulfilling and meaningful lives within the community
  • Engaging with and managing participants' key stakeholders (including government agencies, community, and clinical service providers and families) and ensuring that the supports and services are leveraged, not duplicated
  • Working with participants strengthens their ability to coordinate their support to live their best lives
  • Supporting participants strengthen their capacity to establish their network and maintain support services, links, and relationships
  • Supporting participants to understand their NDIS plan, goals, and objectives whilst promoting choice and control
  • Preparing for Plan Reviews and Attending with the Participant, Family, or Representative
What we offer
What we offer
  • Flexible working arrangements
  • Dynamic work atmosphere that values multicultural diversity
  • Inclusive workplace where everyone feels connected, included and able to be themselves
Read More
Arrow Right

Rail Systems Coordinator

At EKFB we’re shaping Infrastructure for a better tomorrow. We're looking for a ...
Location
Location
United Kingdom , Milton Keynes
Salary
Salary:
Not provided
ekfb.com Logo
EKFB
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Degree or equivalent experience in Engineering, Project Management or a related field
  • Experience in design coordination/management
  • Experience in infrastructure or civil engineering projects, ideally in a major project environment
  • Familiarity with Rail Systems and NTSN Disciplines
  • Understanding of NEC contract mechanism (Early Warnings, Technical queries etc.)
  • Strong stakeholder management and communication skills
  • Ability to produce high-quality documentation and technical records
  • Proficient in Microsoft Office and project collaboration tools (e.g. SharePoint, Smart Connect)
  • Experience with assurance processes and document control
Job Responsibility
Job Responsibility
  • Lead stakeholder interfaces for Rail Systems and National Technical Specification Notices (NTSN) including chairing key meetings such as integration and design reviews
  • Produce comprehensive meeting minutes capturing decisions and agreements in contractual and technical terms
  • Maintain and manage action trackers and issue logs, ensuring timely resolution and evidence-based closeout
  • Collaborate effectively with the client team while advocating for best-for-project outcomes
  • Liaise with design, construction, and assurance teams to address Rail Systems and NTSN concerns
  • Draft and manage technical queries and contractual communications, with a working knowledge of early warnings, general communications, and change events
  • Support the Rail Systems Discipline Lead in production and maintenance of interface management plans, ensuring assurance processes are followed and client comments are resolved
  • Review short-notice construction changes, assess Rail Systems and NTSN impacts, and coordinate resolutions with stakeholders
  • Oversee the development of interface control documents during design stage close out, ensuring client buy-in and tracking items for construction-stage development
  • Coordinate and support approval body reviews for NTSN
What we offer
What we offer
  • competitive salary & benefits
  • Fulltime
Read More
Arrow Right

Customer & Operations Support Coordinator

As a Customer & Operations Support Coordinator, you are the first point of conta...
Location
Location
Netherlands , Schiedam
Salary
Salary:
Not provided
nonstopconsulting.com Logo
NonStop Consulting
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Life Sciences, Supply Chain, Logistics or related field (or equivalent experience)
  • 2+ years of experience in customer support, logistics, shipping coordination, or supply chain
  • Solid understanding of CRM (Salesforce preferred) and ERP/logistics systems (e.g. SAP, NetSuite, Oracle)
  • Knowledge of cold-chain logistics, Incoterms, import/export flows, and regulatory documentation
  • Ability to work independently in a highly regulated environment (ISO 13485, FDA, EU IVDR)
  • Strong analytical, problem-solving and organisational skills
  • Excellent written and verbal communication skills in English
  • Precise, detail-oriented, able to manage multiple tasks simultaneously
  • Proactive, “can-do” mindset with a service- and result-oriented attitude
Job Responsibility
Job Responsibility
  • Manage daily client and partner inquiries via CRM (e.g. Salesforce) and shared support inbox
  • Ensure timely case handling, escalation, follow-up, and resolution
  • Monitor client agreements, SLAs, and contract renewals
  • Coordinate client onboarding, training, and general service communication
  • Handle feedback, complaints, and CAPAs in line with ISO 13485 and QMS requirements
  • Support audits, inspections, and internal reviews related to customer-facing processes
  • Lead or coordinate client communications on product updates, safety notices, and field actions
  • Track recurring issues and feed them into product improvement and post-market surveillance
  • Coordinate domestic and international shipments of IVD/medical device products, ensuring cold-chain and regulatory compliance
  • Prepare shipping documentation (invoices, packing lists, CoAs, customs and regulatory documents)
What we offer
What we offer
  • Room for personal growth and development, including training and exposure to clinical diagnostics and life sciences
  • Hybrid work model (office + home)
  • The best of both worlds: an innovative biotech environment with strong links to academic and clinical partners
  • The opportunity to contribute to science-based solutions that have real impact on patient care
  • Fulltime
Read More
Arrow Right

Senior Tech Support Analyst - AV Systems

As Atlassian scales, we are seeking a Senior Technical Support Analyst to join o...
Location
Location
India , Bengaluru
Salary
Salary:
Not provided
https://www.atlassian.com Logo
Atlassian
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 6 years of experience in corporate IT organization, specifically in Internal/Customer facing Technical Support role with exposure to office support and supporting customer face to face
  • 3+ years of Solid AV experience in a corporate IT organization, specifically in Corporate AV Engineering
  • Expert-level understanding of video conferencing technologies
  • 3+ years experience in Mobile Device Management systems such as Jamf & Omnissa Workspace ONE
  • 3+ years experience in support and administration of SaaS applications
  • Experience with IT/AV office builds, maintenance, and refreshes
  • Experience with SSO/Okta implementations for SaaS applications
  • Demonstrable understanding of ITIL Framework and Service Management
  • Epic customer service skills, Problem-solving skills
  • Highly developed communication, interpersonal and administrative skills
Job Responsibility
Job Responsibility
  • Evaluate and provide technical support for Atlassians through our support channels (Email, Slack, Jira and in-person) with a focus on support of macOS / Apple hardware, AV and SaaS based applications
  • Manage relationships with internal Workplace tech teams, vendors and technicians, serving as an internal escalation point for troubleshooting and system repairs
  • Coordinate with integrators and vendors for builds, refreshes, and maintenance
  • Help plan and manage the AV component of major shows and events using Zoom Webinars and related technologies, both on-site and off-site, sometimes working with external production crews
  • Working with a globally distributed team, sharing knowledge and mentoring junior members through both process and technical expertise
  • Ability to work effectively within a team and autonomously as required, to meet deadlines
  • Create, maintain and share documentation in Atlassian’s IT Knowledge Base and the teams internal Knowledge Base
  • Provide lifecycle management of devices including hardware delivery and collections (Onboarding/offboarding employees), hardware sanitization and preparation for redeployment in office
  • Fulltime
Read More
Arrow Right

Customer Support Coordinator

As Customer Support Coordinator - AcceleratiON Program you will be responsible f...
Location
Location
Mexico , Mexico City
Salary
Salary:
Not provided
bmw.de Logo
BMW
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree in Business Administration, Marketing, Communications, or a related field
  • Not more that 3 years of professional experience
  • At least 4 months of International Experience as exchange programs, research and development or leadership programs
  • Proven experience in customer support, customer retention, or lead management roles, preferably in the automotive or related industries
  • Strong understanding of customer retention strategies, lead generation, and conversion processes
  • Excellent analytical skills with the ability to interpret customer feedback and behavioral data to drive actionable insights
  • Experience working collaboratively in cross-functional teams including Sales, Marketing, Product, and Customer Support
  • Proficient in CRM systems and lead management tools
  • Strong communication and interpersonal skills, with the ability to design personalized customer communications and loyalty programs
  • Results-oriented mindset with excellent organizational and time management skills
Job Responsibility
Job Responsibility
  • Develop and implement customer retention and lead management strategies to minimize churn, enhance customer loyalty, and improve lead quality and conversion rates
  • Manage the end-to-end lead process, including lead generation (data-generated leads), capture, qualification, routing, and timely follow-up to ensure effective lead conversion
  • Analyze customer feedback, support interactions, and behavioral data to identify at-risk customers and optimize retention and lead initiatives
  • Collaborate cross-functionally with Customer Support, Sales, Marketing, and Product teams to ensure alignment of retention and lead management efforts with overall business objectives
  • Design, oversee, and connect loyalty programs, personalized communications, and proactive outreach campaigns to enhance the overall customer experience
  • Monitor, report, and provide actionable insights on key retention and lead metrics to senior management
  • Train and support teams on best practices related to retention and lead management to maximize effectiveness and impact
Read More
Arrow Right
Jobs by Category
Art and Entertainment Jobs Banking Jobs Call Center Jobs Construction Jobs Consulting Jobs Customer Service Jobs Education Jobs Energy Jobs Finance Jobs Gastronomy Jobs Health and Beauty Jobs Hospitality and Tourism Jobs Human Resources Jobs Insurance Jobs IT - Administration Jobs IT - Software Development Jobs Legal Jobs Logistics Jobs Manufacturing Jobs Marketing, Digital Marketing, SEO, SEM Jobs Media Jobs Nursing Jobs Office Administration Jobs Pharmacy Jobs Physical Work Jobs Public Relations Jobs Public Sector Jobs Purchasing Jobs Quality Control Jobs Real Estate Jobs Research and Development Jobs Sales Jobs
Job Positions Jobs by Country
United States Jobs United Kingdom Jobs India Jobs Canada Jobs Australia Jobs Germany Jobs Ireland Jobs Poland Jobs
Company
Blog About Us Contact
Follow Us
Facebook
X (Twitter)
LinkedIn
Instagram
CrawlJobs Group
ITFlashcards AllDevBlogs
© 2026 CrawlJobs Ltd. All Rights Reserved
Terms & Conditions Privacy Policy