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Systems Engineer Senior- PACS

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Advocate Health Care

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Location:
United States , Charlotte

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

44.15 - 66.25 USD / Hour
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Job Description:

Primary support for Radiology PACS team. Primarily M-F 8:00AM - 5:00PM. Hybrid with on-call as needed. Travel within the Greater Charlotte Region.

Job Responsibility:

  • Designs, configures, installs, and supports complex clinical device or other ancillary device integration solutions
  • Assists with conversion and operational support planning activities and task of multiple simultaneous projects
  • Plans, schedules, and coordinates moderately complex system and application software installations and upgrades
  • Ensures team follows change management processes and makes suggests on change management process improvements
  • Manages training when applicable
  • Identifies how requirements and designs will affect multiple application areas (including 3rd party applications) and recommends solutions for those areas to comply with strategic direction
  • Acts independently fully understanding client business requirements, offers effective alternatives and works as an integration point to ensure multiple design teams are not in conflict
  • Develops workstation and server administration procedures
  • Designs backup and recovery procedures to ensure data/media recoverability
  • Assists in the design of disaster recovery and business continuance configurations and procedures
  • Ensures capacity monitoring processes are followed and initiates corrective activities
  • Monitors and tunes the system to achieve optimum performance levels
  • Assists in capacity monitoring and planning process design and review
  • Recommends improvements to current technical architecture and assists in the development of models of possible future configurations
  • Ensures quality assurance processes are followed and initiates corrective actions
  • Assists in quality assurance process design and review to ensure proper system operation, optimum performance, and freedom from defects
  • Defines and participates in on-call rotation
  • Solves complex applications software problems
  • Tracks and trends problems and drives resolution
  • Performs root-cause analysis on complex application software problems
  • Acts as an escalation point with vendors and staff to coordinate application software changes
  • Prioritizes problems and issues as needed
  • Creates tasks, work estimates, and directs resources on those tasks
  • Monitors tasks and resources and initiates or directs corrective actions
  • Communicates with project coordinators and clients in order to keep them informed with regard to project status and potential problem areas
  • Consults with clients to obtain and convey information
  • Analyzes business requirements and creates technical requirements to meet their needs
  • Assists in reviews of capital expenditure requests to ensure configuration and ancillary requirements are correct and complete for fit into Aurora technical environment
  • Evaluates new and existing software products
  • Designs complex application support software such as utility programs, macros, subroutines, and control modules from detailed specifications
  • Codes, tests, debugs, documents, and maintains complex application support software such as utility programs, macros, subroutines, and control modules
  • Makes complex modifications to purchased applications to fit specialized needs and configurations
  • Works collaboratively with vendor(s) at technical and management level to resolve problems and manage escalation
  • Assists in development of contract language and compliance monitoring

Requirements:

  • Bachelor's Degree (or equivalent knowledge) in Computer Science or related field
  • Typically requires 5 years in application development and support
  • Advanced knowledge of operating systems, databases, vendor-specific development languages or environments, and other system software
  • Advanced knowledge of the system(s) administered and the inter-relationships between application code and server operating systems and desktop operating systems
  • Advanced knowledge of hardware and software as used in the clinical and/or business setting
  • Demonstrated negotiation and facilitation skills and ability to explain technical subjects to non-technical clients
  • Demonstrated ability to translate user requirements into system specifications
  • Strong organizational and analytical skills. Ability to gather, organize and present data. Strong problem and issue resolution skills
  • Strong written and oral communication skills
  • Ability to handle multiple tasks, set appropriate priorities and accomplish assignments in a thorough and timely manner
What we offer:
  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program
  • Premium pay such as shift, on call, and more based on a teammate's job
  • Incentive pay for select positions
  • Opportunity for annual increases based on performance

Additional Information:

Job Posted:
January 30, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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