Systems Administrator/Engineer

• Provide high-level technical support to executives and VIPs, ensuring smooth technology experiences during meetings, travel, and events
• Manage vendor relationships and oversee procurement, repairs, and maintenance of IT hardware and software
• Maintain hardware and software inventories to ensure secure, standardized, and up-to-date systems
• Collaborate with teams to identify opportunities for process improvements and implement repeatable workflows, such as onboarding and device imaging
• Troubleshoot and resolve issues related to macOS, Windows OS, and enterprise collaboration tools like Google Workspace, Office 365, and Slack
• Coordinate and manage high-production events, including all-hands meetings, handling AV and technical aspects to ensure success
• Utilize ServiceNow for IT service management to track incidents, streamline ticket handling, and optimize processes
• Contribute to IT team initiatives by proposing innovative solutions and participating in ongoing system improvements
• Automate workflows using scripting or low-code tools to enhance efficiency and accuracy.

• Strong expertise in macOS and Windows operating systems, including troubleshooting and problem-solving
• Proficiency in identity and device management tools such as Azure AD, Jamf, and Intune
• Experience with enterprise collaboration tools like Google Workspace, Office 365, Slack, and Atlassian products
• Proven ability to provide confidential, high-touch support for senior leaders and adapt to shifting priorities under pressure
• Familiarity with ServiceNow for IT service management and incident tracking
• Solid knowledge of network and firewall technologies, including Cisco and Citrix
• Hands-on experience with Active Directory and Azure AD Connect
• Comprehensive understanding of computer hardware, backup technologies, and IT equipment inventory management.

Mentor less experienced team members and assist with IT project management when required.

• Medical, vision, dental, and life and disability insurance
• Eligibility to enroll in company 401(k) plan
• Free online training
• Access to top jobs
• Competitive compensation.