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We are seeking a skilled and highly motivated Systems Administrator to join our team and play a critical role in supporting and maintaining our Data Loss Prevention (DLP) system. As a Systems Administrator, you will be responsible for the daily operations, maintenance, and security of the DLP infrastructure, ensuring its stability, performance, and compliance with Citi security standards.
Job Responsibility:
Manage and maintain the DLP servers and infrastructure, including operating systems, applications, and databases
Perform regular system health checks, performance monitoring, and capacity planning to ensure optimal system performance and availability
Implement and manage change controls, following established ITIL processes to minimize service disruptions and maintain system integrity
Proactively identify and remediate system vulnerabilities, working closely with security teams to address potential threats and maintain a secure DLP environment
Provide first-line support for DLP-related issues, troubleshooting incidents, and escalating to third-line support when necessary
Collaborate with third-line support teams to resolve critical issues, implement bug fixes, and apply system patches
Assist in the deployment and configuration of DLP policies, working closely with security analysts to enforce data protection measures and prevent data leakage
Stay abreast of emerging DLP technologies, industry best practices, and evolving security threats to enhance the effectiveness of the DLP program
Requirements:
5+ years proven experience as a Systems Administrator with a strong understanding of operating systems, networking, and security principles
Hands-on experience with DLP solutions, preferably experience with Citi's chosen DLP product
Familiarity with ITIL processes, change management, and incident management best practices
Fluency in English
Strong troubleshooting and problem-solving skills, with the ability to analyze and resolve complex technical issues
Excellent communication and collaboration skills, with the ability to work effectively with both technical and non-technical stakeholders
Bachelor's degree in Computer Science, Information Technology, or a related field is preferred
What we offer:
Cafeteria Program
Home Office Allowance (for colleagues working in hybrid work models)
Paid Parental Leave Program (maternity and paternity leave)
Private Medical Care Program and onsite medical rooms at our offices
Pension Plan Contribution to voluntary pension fund
Group Life Insurance
Employee Assistance Program
Access to a wide variety of learning and development programs, online course libraries and upskilling platforms, such as Udemy and Degreed
Flexible work arrangements to support you in managing work - life balance
Career progression opportunities across geographies and business lines
Socially active employee communities with diverse networking opportunities
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