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We are seeking a skilled and proactive Systems Administration professional to manage and support our firm's technology infrastructure, in the Houston area. This role is essential for ensuring the security, efficiency, and reliability of our systems and providing top-tier support to our team.
Job Responsibility:
Oversee and maintain the firm's network infrastructure, physical and virtual servers, workstations, printers, and other IT equipment to ensure optimal performance, reliability, and security
Implement, monitor, and maintain cybersecurity measures, including firewalls, intrusion detection/prevention systems, antivirus programs, and data loss prevention tools
Respond promptly to security incidents
Develop, implement, and regularly test data backup and disaster recovery plans to ensure business continuity
Provide timely technical support to firm personnel for hardware, software, and network issues
Create and deliver IT training sessions as needed
Support and potentially administer the firm's Salesforce instance, including user management, basic configuration, reporting, and troubleshooting
Manage and maintain cloud-based services (e.g., Box) with a focus on security, accessibility, and cost-efficiency
Coordinate with IT vendors for hardware, software, and support services, ensuring service level agreements are met and issues are resolved promptly
Maintain accurate and comprehensive documentation of IT systems, configurations, policies, and procedures
Research and recommend new technologies to enhance the firm's efficiency, security, and capabilities
Assist with planning and implementing new IT initiatives
Support internal and external IT audits, ensuring compliance with relevant regulations and best practices.
Requirements:
Bachelor’s degree in Computer Science, Information Technology, or a related field
relevant certifications (e.g., CompTIA Security+, Network+, Microsoft Certified Professional) are highly desirable
3–5 years of experience in IT support and systems administration, preferably within a professional services or law firm environment
Practical experience with the Salesforce platform, including user support, basic administration, and understanding of security protocols
Strong grasp of networking concepts (TCP/IP, DNS, DHCP, VPN)
Solid knowledge of Windows Server and desktop operating systems
Experience with cybersecurity principles, tools, and best practices
Familiarity with cloud platforms such as Microsoft Azure or AWS
Excellent troubleshooting, problem-solving, and analytical skills
Outstanding communication, interpersonal, and customer service abilities
Ability to prioritize and manage multiple projects in a fast-paced environment
High degree of professionalism, confidentiality, and attention to data security.
What we offer:
Medical, vision, dental, and life and disability insurance
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