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Responsible for the service of Windows Monitoring Services.
Job Responsibility:
Define and implement monitoring requirements in collaboration with service responsible teams
Support operational processes
Support with audits and certifications
Market observation and, if necessary, evaluation of new products or product versions
Supporting operations with problem solutions and changes
Consultancy for specialist departments worldwide
Collaboration in projects
Collaboration in DerDack Enterprise Alert operation
Requirements:
Degree in Computer Science / Electronics Engineering
Very good English skills and German is optional
Experience in working with environment monitoring systems, including configuration, management, and maintenance of Windows Server
Familiarity with monitoring and environment management tools such as Opentext Operations Bridge Manager, Microsoft System Center, SolarWinds, Nagios, Zabbix, etc.
Ability to analyze monitoring data and report results to identify issues and propose solutions
Knowledge of network protocols, operating systems, and IT infrastructure
Ability to work in a team and excellent communication skills
Ability to react quickly to changes in the environment and make decisions in crisis situations
Industry certifications related to environment monitoring (e.g., MCSE, MCSA, ITIL) would be an additional advantage
Nice to have:
Industry certifications related to environment monitoring (e.g., MCSE, MCSA, ITIL)
What we offer:
Competitive salary + annual bonus
Hybrid work with flexible working hours
Referral Bonus Program
Copyright costs for IT employees
Complex environment of working, professional support and possibility to share knowledge and best practices
Ongoing development opportunities in a multinational environment
Broad access to professional trainings (incl. language courses), conferences and webinars
Private medical care and life insurance
Cafeteria System with multiple benefits (incl. MultiSport, shopping vouchers, cinema tickets, etc.)
Prepaid Lunch Card
Number of benefits for families (for instance summer camps for kids)
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