System Coordinator

• System Administration: Build and maintenance of primary school ordering platforms
• Onboarding and training of new clients to ordering platforms
• Distribute parent and staff accounts/invitation links across all ordering platforms
• Menu updates and verification to ensure parents see correct meal options
• Managing term dates, closed days and calendar updates
• Verify and cross-check menu choices to system build
• Prepare and amend trip and theme-day menus, including mass or manual deletion of meals
• Create and maintain menu cycles in accordance with operational schedules
• Menu & Calendar Management: Create usable menu templates for meal ordering platforms
• Receive, check and interrogate submitted menus from Food Team before platform menu building begins
• Create menu layouts, ensuring accuracy across all ordering platforms before publishing
• Prepare annual academic calendars with all relevant term dates in a timely manner to facilitate system updates
• Collaborations & Meetings: Attending scheduled and ad-hoc meetings with system partners and internal teams to build development and iron out issues
• Liaising across Central Admin Team, Mobilisations Director and Operations Team for consistent data and quality service
• Collaborate across departments to identify and resolve recurring system issues
• Support new school onboarding and integration activities
• Train new team members ensuring consistent knowledge of system processes and protocols

• Strong communication and interpersonal skills
• Outstanding customer service skills
• Excellent organisational and multitasking abilities
• High attention to detail with a proactive approach to problem solving
• Competent in Microsoft Office and database systems

10% Bonus ( Discretionary )