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System Configuration Consultant

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360 Resourcing Solutions

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Location:
United Kingdom , London

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Contract Type:
Not provided

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Salary:

40000.00 - 45000.00 GBP / Year

Job Description:

This role will be part of the technical team and is a critical part of the Vidalert and Vortex service and the roll out and support of products including: ANPR enforcement solutions, clean air zones, mobile enforcement vehicles and air quality monitors. The primary role of the System Configuration Consultant includes the implementation, testing, and effective troubleshooting of computer systems, electronic devices, and software applications.

Job Responsibility:

  • Build and maintain relationships with the other department teams to support projects for new clients and both support and knowledge transfer to our service desk team for existing clients
  • Create and maintain accurate technical documents and data in the company’s management system
  • Provide guidance to workshop technicians to prevent and resolve issues during the build process
  • Gathering and understanding client configuration requirements, providing guidance relating to how the kit should be configured to best meet requirements, assistance with installations and relocation configuration, completing testing and optimisation sessions taking on client feedback
  • Testing new releases from the development team, based on a clearly defined acceptance criteria to confirm suitability for deployment or making recommendations
  • Support and manage the system implementation process through planning, build, test, rollout and then hand over to support
  • Assisting the helpdesk team, carrying out system checks and reacting to system generated alerts or client issues to trouble shoot issues and ensure maximum system uptime

Requirements:

  • IT-related qualifications or working towards
  • Hands-on experience in system configuration, including the deployment, testing, and troubleshooting of computer systems, electronic devices, and software applications
  • Working knowledge of Windows and/or Linux OS
  • Knowledge and experience with hardware setup
  • Strong analytical skills and the ability to troubleshoot complex system issues, along with the capability to provide practical solutions or detailed documentation for development resolution
  • Excellent verbal and written communication skills, with the ability to explain technical concepts to both technical and non-technical audiences effectively
  • The ability to meticulously manage and document all aspects of system configuration and testing to ensure accuracy and reliability
  • Strong team collaboration abilities, with experience working as a liaison between various departments and stakeholders, ensuring smooth and effective service delivery and development processes
What we offer:
  • Competitive annual leave allowance
  • Healthcare cash plan
  • Staff benefits designed to suit your lifestyle – from discounts on retail shopping, travel, and socialising to health & wellbeing
  • Cycle to work scheme
  • Enhanced Maternity and Paternity Package NB this is subject to eligibility

Additional Information:

Job Posted:
January 05, 2026

Employment Type:
Fulltime
Work Type:
Remote work
Job Link Share:

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