Switchboard Operator

• Manage and transfer a high volume of incoming calls across the hospital system with care and accuracy
• Promptly activate and announce emergency codes, such as medical emergencies or fire alarms, with precision and urgency
• Respond effectively to high-pressure situations, including initiating lockdown procedures as needed
• Create and manage communication pages using a ticket-based system to ensure timely delivery
• Support patient communication needs, including calls placed through bedside systems
• Deliver clear and detail-oriented overhead announcements to maintain smooth hospital operations
• Adhere to established emergency protocols and hospital procedures, ensuring consistent and accurate communication

• Proven experience operating multi-line switchboards in a detail-oriented environment
• Familiarity with handling emergency communication systems, including hospital-specific codes
• Ability to manage high-stress situations while maintaining composure and accuracy
• Strong communication skills with a focus on clarity and effective interaction
• Knowledge of hospital inpatient communication systems is a plus
• Proficiency in creating and managing communication tickets
• Understanding of emergency services and related procedures

Knowledge of hospital inpatient communication systems is a plus

• medical, vision, dental, and life and disability insurance
• eligible to enroll in our company 401(k) plan