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Switchboard Operator

maisonestelle.com Logo

Maison Estelle

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Location:
United Kingdom , Witney

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

30000.00 - 33000.00 GBP / Year
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Job Description:

As a SWITCHBOARD OPERATOR you will be responsible for managing incoming calls, directing them to the appropriate departments or individuals, and providing information as needed. This role requires excellent communication skills, a professional demeanour, and the ability to multitask efficiently. This role sits as part of our reservation team but will be in a different office space.

Job Responsibility:

  • Managing incoming calls
  • Directing calls to the appropriate departments or individuals
  • Providing information as needed

Requirements:

  • Experience in an administrative position within the hospitality or travel industry
  • Admin experience gained from NHS, at a doctor’s surgery, within retail banking or as a virtual assistant/EA/PA
  • Excellent communication skills
  • Ability to get on with a diverse range of people
  • Confident in learning and using a wide range of computer operating systems
  • Calm, confident, excellent problem-solver, great attention to detail, ability to multitask
  • Flexibility for shift patterns including evenings & weekends
What we offer:
  • Exclusive staff rates
  • Biannual socials
  • Birthday Wheel surprises
  • Stocked colleague spaces
  • Daily Smart Fridges
  • Forums shaping The Estelle Way
  • Provided uniforms and onsite seamstress support
  • Biannual company socials plus smaller social and sports groups
  • F&B discounts across sister properties
  • Cycle to work scheme
  • Locally sourced coffee
  • Freshly prepared meals while on shift
  • Pension and life assurance schemes
  • 28 days holiday inclusive of bank holidays increasing with service
  • Colleague Forums and Sustainability Committees
  • Recommend-a-friend bonus scheme

Additional Information:

Job Posted:
January 22, 2026

Expiration:
February 23, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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