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This pivotal role is responsible for the efficient and effective scheduling of Ophthalmology clinics. You will coordinate the deployment of both employed and self-contracted clinicians, including Doctors, Optometrists and Healthcare Support Staff, and liaise with approved staffing agencies when required. Your expertise will directly contribute to the smooth delivery of patient care and the optimisation of clinical resources.
Job Responsibility:
Maintaining the Clinician database
Manage daily, weekly, and monthly rotas for clinical teams, including Surgeons, Nurses, Technicians, and other healthcare professionals
Respond quickly to any scheduling changes or last-minute requirements to minimise disruption to clinical services
Ensuring full optimisation of the Clinicians within the business
Ensure holidays are approved in a timely manner
Assisting client relationship management with the Self Employed Clinician network to ensure ability to fill gaps at short notice
Regular communication to the Operational team to ensure optimisation of the Clinicians
Commercially minded with a common sense, pro-active and flexible approach to work
Ensure compliance with internal policies, regulatory standards, and workforce governance requirements
Support planning for new clinic openings or expansions by forecasting resource needs and scheduling accordingly
Provide administrative support and reporting to the Group Surgery Operations Manager and wider Operations team as required
Excellent knowledge of Microsoft Office including Word, Excel and Outlook
General administration
Communicate effectively with senior Managers and qualified professional healthcare providers
Requirements:
Proven experience in a similar scheduling or workforce coordination role
Excellent organisational and problem-solving skills with the ability to manage competing priorities in a fast-paced environment
Strong interpersonal and communication skills with the ability to engage with a wide range of stakeholders including clinicians, contractors, and agency partners
Confident using scheduling or workforce management systems
High level of accuracy and attention to detail
Proficient in Microsoft Office, particularly Excel and Outlook
Saturday cover (1 in 3) is essential to the role
Nice to have:
Previous experience scheduling in a healthcare, clinical, or surgery-based environment
Familiarity with Ophthalmology services or surgical scheduling would be an advantage
Experience working with self-employed contractors and staffing agencies
What we offer:
Competitive salary based on experience
Central Glasgow office base
29 days annual leave
Opportunity to be part of a growing and innovative healthcare organisation