Support Staff

• Provide administrative support across various departments
• Manage incoming calls, schedule appointments, and maintain calendars
• Maintain accurate records and file documentation
• Assist with basic bookkeeping tasks using QuickBooks
• Monitor and respond to email correspondence in a timely manner
• Handle customer inquiries with professionalism and a service-first attitude
• Collaborate with team members to support an efficient workflow
• Contribute to process improvements and operational efficiency
• Perform general office duties and administrative tasks as needed

• Professional demeanor and appearance
• Strong typing skills
• proficiency in Microsoft Word, Excel, Outlook, and QuickBooks
• Comfortable handling multi-line phone systems
• Previous experience in customer service is preferred
• Excellent written and verbal communication skills
• Ability to prioritize tasks and meet deadlines in a fast-paced setting
• Exceptional attention to detail and organizational skills
• Patience, reliability, and the ability to work independently
• Eagerness to learn and grow with the company

Previous experience in customer service

• medical insurance
• vision insurance
• dental insurance
• life and disability insurance
• eligibility to enroll in company 401(k) plan