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Customer is executing a project to move from IFS to Oracle ERP Cloud and currently executing Cutover and Going Live in January. Current Go Live scope in France & Middle East.
Job Responsibility:
Use business and functional expertise to help the client during the first months of Go Live helping adopting the solution
Support End user providing clarification on system functionalities to be used and new processes
Perform bug correction testing
Ensure that there is a good communication between IT support representatives offshore and the business in France
Ensure that the business users have clear visibility and understanding on what they must do
Have a close relationship with the business and IT people involved
Escalate potential situations to the project governance and support management
Take initiatives, communicate and escalate if it is identified that something is wrong
Ensure that the business takes ownership of the solution
Moderate and animate sessions with people having different backgrounds, different cultures, different native languages
Requirements:
Good experience with Oracle ERP Fusion Cloud in finance modules
Very good teaching skillset and experience in Finance domain
Good functional skill in the following Oracle ERP Modules : Finance (GL, AP, Expenses, Fixed Assets)
Business expertise in Finance processes
Ability to properly document, present and summarize
Ability to effectively prioritize and execute tasks in a high-pressure environment
Ability to drive people to decision without having a managerial position
Personal skillsets: Rigorous, Pragmatic, Organized
Written communication skills
English: Excellent written and verbal communication
French: Excellent written and verbal communication
5 years in ERP Support for Oracle eBusiness Suite / Oracle ERP Cloud
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